Hilldrup Review 2026 (Richmond, VA)
Fact Checked by:
Positive
Reviews
92%
across 204 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
FMCSA
Status
Active
Satisfactory rating
Hilldrup is a 3.4/5-rated Virginia full-service mover. Hilldrup earns 92% positive reviews across 204 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 297 trucks. All ratings reflect moveBuddha's independent analysis.
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Hilldrup at a glance
- Scale: 297 trucks operating across Virginia
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 4.14/5
Hilldrup's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 71% of Richmond movers (63% nationally)
What this Hilldrup review covers
Organized packing
Good communication
Quick moving process
Efficient service
Quick response times
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Hilldrup has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Hilldrup has about 92% positive reviews across roughly 204 total reviews.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Hilldrup.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Hilldrup emphasizes clear communication, careful handling.
Recent reviews
Thomas gave a detailed estimate, Becky stayed accessible, and the crew packed expertly before unloading quickly and efficiently.
Professional and on time, the team was organized, communicated clearly, and delivered smoothly with no issues.
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What do customers say about Hilldrup?
Hilldrup pulls in 92% positive reviews out of 204 verified ratings from multiple platforms, 7% negative, and 1% neutral.
What customers like most about Hilldrup
- Organized packing: Hilldrup is often recognized for labeling boxes clearly and packing with structure and care.
- Good communication: Reviewers frequently mention clear, consistent updates from Hilldrup throughout the moving process.
- Quick moving process: The team at Hilldrup often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Hilldrup for completing moves smoothly and with minimal downtime.
- Quick response times: Customer support at Hilldrup was often noted for responding to questions or concerns almost immediately
Most common complaints about Hilldrup
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Hilldrup left some customers feeling in the dark.
- Inaccurate estimates: Estimates from Hilldrup were sometimes way off from what customers were ultimately billed.
Positive Hilldrup Reviews
Annie Evelyn, Google
Thomas gave a detailed estimate, Becky stayed accessible, and the crew packed expertly before unloading quickly and efficiently.
Jaice Sanders, Google
Professional and on time, the team was organized, communicated clearly, and delivered smoothly with no issues.
Chi Brauner, Google
When we needed an expedited move, Hilldrup coordinated multiple pickups and drop-offs quickly. Packers handled fragile items carefully, and the delivery team worked swiftly.
Negative Hilldrup Reviews
Hala von Kuhn, Google
Numerous furniture pieces arrived broken or badly scratched, including a family table and antique desks. After thousands in damage, Hilldrup paid just over $4,000.
Jake Seaman, Google
Hilldrup repeatedly ignored calls, emails, and texts, left household goods behind, arrived late with one mover, and damaged goods and a staircase.
John Davis, Google
Hilldrup estimated 200 pounds of household goods when I had requested 2,000 pounds.
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Is Hilldrup licensed & insured?
Yes. Hilldrup is FMCSA-registered and active, operating under the legal name HILLDRUP COMPANIES INC. It carries a satisfactory FMCSA safety rating. The company runs 297 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/21/2026 |
| Safety rating | Satisfactory | 10/21/2026 |
| Fleet size | 297 power units | 10/21/2026 |
| Van line affiliation | Affiliated with a national van line | Oct 2026 |
In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV). You can verify Hilldrup's active status on the Virginia licensed movers database.
Hilldrup locations
Hilldrup has 6 locations:
- Hilldrup (headquarters)
- Garner
- Greenville
- Arlington
- Orlando
- Charlotte
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How moveBuddha rated Hilldrup
Hilldrup earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.9/5 average among Richmond movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Hilldrup | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Hilldrup
Smooth moves lead Hilldrup’s customer feedback. Across 204 reviews, 91.7% are positive, with customers praising organized packing, clear communication, quick response times, fast completion, and efficient service. Feedback links organized crews and steady updates with faster, less stressful moves. Some customers compare Hilldrup favorably with other movers or call it their best moving experience. Negative feedback centers on damaged furniture, missing items, poor follow-up, and inaccurate estimates. Some customers also report rushed work, incomplete packing, or unresolved claims, showing that office coordination and damage handling can fall below the strong field performance.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Hilldrup cost?
Hilldrup does not publish standard hourly rates or flat-fee pricing publicly. Movers in Richmond charge an average of $188/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Virginia move
$954 – $2,169
How does Hilldrup compare to other Richmond movers?
Hilldrup ranks alongside the top full-service movers in Richmond on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Richmond movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
87% | A+ | ||
|
4.58 |
98% | C | ||
|
4.48 |
79% | B | ||
|
4.48 |
78% | B- | ||
|
4.5 |
94% | A+ | ||
|
4.48 |
85% | A | ||
|
4.42 |
80% | A+ | ||
|
4.44 |
75% | C- | ||
|
4.34 |
98% | A+ | ||
|
4.36 |
86% | A+ |
Final verdict: Hilldrup
Hilldrup earns a 3.4/5 moveBuddha score, backed by 92% positive customer reviews across 204 verified reviews. Hilldrup has built a reputation for organized packing and good communication, making it worth a look for your Virginia move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Hilldrup
How long has Hilldrup been in business?
Hilldrup's exact founding year is not publicly listed. The company is FMCSA-registered and active.
Does Hilldrup require a deposit?
How much deposit Hilldrup asks for depends on your move type and timing. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Hilldrup offer?
Hilldrup is a full-service mover operating in Virginia. The company operates 297 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does Hilldrup's review score compare to other Virginia movers?
Hilldrup earns 92% positive customer reviews across 204 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 89% average among Richmond movers, and above the 87% Virginia average.
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