Regency Moving And Storage Review
Fact Checked by:
Positive Reviews
88%
across 152 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
36
founded 1990
FMCSA Status
Active
Regency Moving And Storage is a 4.5/5-rated Virginia full-service mover, operating since 1990 (36 years in business). Regency Moving And Storage earns 88% positive reviews across 152 verified customer reviews. The company holds active FMCSA registration and operates 8 trucks. All ratings reflect moveBuddha's independent analysis.
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Regency Moving And Storage at a glance
- Track record: 36 years in business with 88% positive customer reviews across 152 verified reviews.
- Scale: 8 trucks operating across Virginia
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Transparent pricing
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Regency Moving And Storage has been in business for 36 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Regency Moving And Storage has about 88% positive reviews across roughly 152 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Regency Moving And Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Regency Moving And Storage emphasizes clear communication, careful handling.
Recent reviews
"Regency makes a massively stressful life event like moving much easier to deal with...Everything arrived without a scratch and all we had to do was unpack in our new home."
"The moving team went above and beyond to make the process smooth and stress-free. They were efficient, careful with our belongings, and incredibly courteous."
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What do customers say about Regency Moving And Storage?
Across 152 verified customer reviews from multiple platforms, 88% are positive, 11% are negative, and 1% are neutral.
What customers like most about Regency Moving And Storage
- Professional and polite staff: Customers say the Regency Moving And Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Regency Moving And Storage's attention to detail.
- Efficient service: Many customers praise Regency Moving And Storage for completing moves smoothly and with minimal downtime.
- Transparent pricing: Many reviewers felt confident booking with Regency Moving And Storage due to honest, upfront pricing and no surprise fees.
- Quick moving process: The team at Regency Moving And Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Regency Moving And Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Regency Moving And Storage clients.
- Poor complaint handling: Customers expressed frustration over how slowly or dismissively their complaints were handled.
Positive Regency Moving And Storage Reviews
Adam Chapple, Google
"Regency makes a massively stressful life event like moving much easier to deal with...Everything arrived without a scratch and all we had to do was unpack in our new home."
Adam Nefferdorf, Google
"The moving team went above and beyond to make the process smooth and stress-free. They were efficient, careful with our belongings, and incredibly courteous."
"They wrapped all big furniture and covered the floors. The crew showed up on time and prepared for the move. All professional guys that cared about our stuff."
Negative Regency Moving And Storage Reviews
Dave P., Yelp
"The movers caused significant damage to both the old and new homes, including denting walls and damaging paint...we are not talking about a couple but like 10 or more...We were told to fill out their insurance claim form but were ghosted..."
"If I could add zero stars I would. ...During the move they damaged our rental property and current house and have not filed our insurance claim. I would highly NOT recommend working with this company."
"I used Regency for my move in May. The movers showed up on time but the move was VERY rushed. They did not wrap my items correctly...Our 65 inch living room tv was smashed and the legs were broken...Submitting a claim...was a nightmare!"
Neutral Regency Moving And Storage Reviews
Yelp
"Need to update this review. ...I finally found [lamp], still wrapped in the mover's blanket, stashed behind unrelated items...It was completely shattered and I was pretty devastated. ...never even received a response."
Is Regency Moving And Storage licensed & insured?
Yes. Regency Moving And Storage holds active FMCSA registration under the legal name REGENCY MOVING & STORAGE CO INC. They operate 8 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/04/2026 |
| Fleet size | 8 power units | 02/04/2026 |
| FMCSA inspections | 0 total inspections | 02/04/2026 |
In addition to filing tariffs and complying with insurance, bond, and highway safety requirements, all intrastate moving companies in Virginia must have a certificate from the Virginia Department of Motor Vehicles (VaDMV). You can verify Regency Moving And Storage's active status on the Virginia licensed movers database.
How moveBuddha rated Regency Moving And Storage
Regency Moving And Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Regency Moving And Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Regency Moving And Storage
Movers rave about Regency Moving And Storage for their professional, courteous staff who handle belongings with care. Nearly nine out of ten customer feedback entries show satisfaction, highlighting thorough packing, clear pricing, efficient moves, and prompt communication. Clients appreciate consistently careful service and reliable delivery across complex relocations and repeat moves. On the downside, a small portion of feedback reveals serious complaints such as damaged goods, surprising final charges higher than quoted, and unresolved insurance or claim issues—problems less common at top competitors. In contrast to many moving services, Regency draws praise for minimizing stress and completing jobs with integrity, yet should focus more on complaint resolution and accurate pricing to match the industry's best standards. These reviews come from 152 entries, with 88% demonstrating high satisfaction.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Regency Moving And Storage cost?
Regency Moving And Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Regency Moving And Storage compare to other Woodbridge movers?
Regency Moving And Storage ranks alongside the top full-service movers in Woodbridge on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Woodbridge movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
71% | A+ | ||
|
4.48 |
90% | A+ | ||
|
4.64 |
93% | A | ||
|
4.5 |
88% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.56 |
84% | F | ||
|
4.48 |
76% | A+ | ||
|
4.66 |
96% | A+ | ||
|
4.64 |
95% | A+ | ||
|
4.52 |
99% | A+ |
How Regency Moving And Storage's ratings compare to other Woodbridge movers
Regency Moving And Storage earns a higher-than-average Yelp rating (4.3/5) across the 69 movers analyzed in Woodbridge, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Regency Moving And Storage | 4.3/5 | -- |
| Woodbridge movers | 3.7/5 | 69 movers |
| Virginia movers | 3.3/5 | 102 movers |
Final verdict: Regency Moving And Storage
Regency Moving And Storage earns a 4.5/5 moveBuddha score with 88% positive customer reviews across 152 verified reviews. With 36 years in business and 8 trucks operating across Virginia, Regency Moving And Storage is a solid option to consider for Virginia moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Regency Moving And Storage
Is Regency Moving And Storage a legitimate, licensed mover?
Yes. Regency Moving And Storage holds active FMCSA registration. The company operates 8 trucks. You can verify their licensing status on the Virginia state regulator database.
How does Regency Moving And Storage's review score compare to other Virginia movers?
Regency Moving And Storage earns 88% positive customer reviews across 152 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Regency Moving And Storage offer?
Regency Moving And Storage is a full-service mover operating in Virginia. The company operates 8 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Regency Moving And Storage require a deposit?
Deposit requirements for Regency Moving And Storage depend on the type and timing of your move. Most Virginia full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Regency Moving And Storage been in business?
Regency Moving And Storage has been in business for 36 years, founded in 1990. The company holds active FMCSA registration.
How do I choose the right Woodbridge moving company?
To pick the best Woodbridge mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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