Murphy Family Movers Review 2026 (St. Charles, IL)
Fact Checked by:
Positive
Reviews
95%
across 314 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
9
founded 2017
FMCSA
Status
Active
Murphy Family Movers is a 4.4/5-rated Illinois full-service mover, operating since 2017 (9 years in business). Murphy Family Movers earns 95% positive reviews across 314 verified customer reviews. The company holds active FMCSA registration and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Murphy Family Movers at a glance
- Track record: 9 years in business with 95% positive customer reviews (314 verified reviews)
- Scale: 4 trucks operating across Illinois
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
Murphy Family Movers' services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 55% of Rockford movers (60% nationally)
- Piano moving: A specialty offered by 64% of Rockford movers (40% nationally)
What this Murphy Family Movers review covers
Transparent pricing
Affordable rates
Flexibility
Quick response times
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Murphy Family Movers has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Murphy Family Movers has about 95% positive reviews across roughly 314 total reviews, with an average Yelp rating of 4.7.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Murphy Family Movers.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Murphy Family Movers emphasizes clear communication, careful handling.
Recent reviews
The price quoted was the price I paid. No surprises. I paid almost EXACTLY HALF of what another company quoted for the same job.
Very communicative, and responsive. When the dates of our move shifted, they adjusted at the last minute, without hesitation. Their pricing was extremely reasonable, considerably less expensive than other companies I called.
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What do customers say about Murphy Family Movers?
Murphy Family Movers pulls in 95% positive reviews out of 314 verified ratings from multiple platforms, 5% negative, and 0% neutral.
What customers like most about Murphy Family Movers
- Transparent pricing: Many reviewers felt confident booking with Murphy Family Movers due to honest, upfront pricing and no surprise fees.
- Affordable rates: Many reviewers found Murphy Family Movers to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Murphy Family Movers was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Murphy Family Movers was often noted for responding to questions or concerns almost immediately
- Good communication: Reviewers frequently mention clear, consistent updates from Murphy Family Movers throughout the moving process.
Most common complaints about Murphy Family Movers
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Murphy Family Movers clients.
- Inaccurate estimates: Estimates from Murphy Family Movers were sometimes way off from what customers were ultimately billed.
Did you move with Murphy Family Movers? Tell us how it went.
Leave a ReviewPositive Murphy Family Movers Reviews
carol dyrek, Google
The price quoted was the price I paid. No surprises. I paid almost EXACTLY HALF of what another company quoted for the same job.
Rebecca Campbell, Google
Very communicative, and responsive. When the dates of our move shifted, they adjusted at the last minute, without hesitation. Their pricing was extremely reasonable, considerably less expensive than other companies I called.
We were scheduled with another company that ghosted us. We were in a panic, then Murphy Family Movers came to our rescue at last minute on a very busy Friday. The gentlemen were efficient and very fast.
Negative Murphy Family Movers Reviews
Gary Dean, Google
Very sloppy job! Jack quoted us a firm price and then when they were done he had his employees come and say we need an extra thousand dollars. We have broken furniture, still missing items and things just thrown anywhere.
I was quoted a price and in the end the price was more expensive. The movers didn't wire my adjustable bed correctly or assemble the frame properly. They didn't handle my furniture with care.
Timely but damaged several pieces of furniture, including a desk and TV table where the doors are stuck. I don’t think I will use them again.
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Is Murphy Family Movers licensed & insured?
Yes. Murphy Family Movers is FMCSA-registered and active, operating under the legal name MURPH'S TRUCKING LLC. The company runs 4 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/06/2026 |
| Fleet size | 4 power units | 07/06/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify Murphy Family Movers' active status on the Illinois licensed movers database.
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How moveBuddha rated Murphy Family Movers
Murphy Family Movers earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.0/5 average among Rockford movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Murphy Family Movers | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Murphy Family Movers
Clear quotes, last-minute rescue bookings: Out of 314 customer reviews, 95% are positive and frequently mention flexible scheduling, hardworking crews, punctual arrivals, and efficient moves, including long-distance and piano jobs. Careful handling earns praise, though a few report damage or missing items. Some reviewers flag poor follow-up.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Murphy Family Movers cost?
Murphy Family Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Rockford charge an average of $185/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Murphy Family Movers compare to other Rockford movers?
Murphy Family Movers ranks alongside the top full-service movers in Rockford on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Rockford movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
89% | A+ | ||
|
4.36 |
87% | N/A | ||
|
4.76 |
97% | A+ | ||
|
4.58 |
99% | A+ | ||
|
4.36 |
73% | A+ | ||
|
4.4 |
95% | A+ | ||
|
4.52 |
79% | A+ | ||
|
4.44 |
73% | A+ | ||
|
4.44 |
79% | A- | ||
|
4.56 |
91% | A+ |
How Murphy Family Movers' ratings compare to other Rockford movers
Murphy Family Movers earns a higher-than-average Yelp rating (4.7/5) across the 11 movers analyzed in Rockford, which carry an average Yelp rating of 2.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Murphy Family Movers | 4.7/5 | -- |
| Rockford movers | 2.9/5 | 11 movers |
| Illinois movers | 3.5/5 | 295 movers |
Final verdict: Murphy Family Movers
Murphy Family Movers earns a 4.4/5 moveBuddha score, backed by 95% positive customer reviews across 314 verified reviews. Over 9 years in business and 4 trucks operating across Illinois, Murphy Family Movers has built a reputation for transparent pricing and affordable rates, making it worth a look for your Illinois move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Murphy Family Movers
How do I choose the right Rockford moving company?
To pick the best Rockford mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Murphy Family Movers offer piano moving?
Yes, Murphy Family Movers offers piano moving. That's a specialty only 64% of Rockford movers provide, compared to 40% nationally.
Is Murphy Family Movers a legitimate, licensed mover?
Yes, Murphy Family Movers is FMCSA-registered and active, operating 4 trucks. You can verify their licensing status on the Illinois state regulator database.
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