Gentle Giant Moving Company, Inc. Review 2026 (Gardena, CA)
Fact Checked by:
Positive
Reviews
77%
across 81 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Gentle Giant Moving Company, Inc. is a 3.4/5-rated California full-service mover. Gentle Giant Moving Company, Inc. earns 77% positive reviews across 81 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Gentle Giant Moving Company, Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Gentle Giant Moving Company, Inc.'s services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 56% of Gardena movers (63% nationally)
What this Gentle Giant Moving Company, Inc. review covers
Transparent pricing
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Gentle Giant Moving Company, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Gentle Giant Moving Company, Inc. has about 77% positive reviews across roughly 81 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Gentle Giant Moving Company, Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Gentle Giant Moving Company, Inc. emphasizes clear communication, careful handling.
Recent reviews
Moved from SF to LA. Movers were very efficient, helped pack and wrap our belongings and completed delivery ahead of schedule without any issues or damage. Communication with the moving team was great. I'd definitely recommend.
Transparent pricing and clear communication throughout. The co-owner personally completed the walkthrough and provided a proper estimate, then followed up quickly on my questions. The movers were efficient, kind, and finished my one-bedroom move in under two hours.
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What do customers say about Gentle Giant Moving Company, Inc.?
Gentle Giant Moving Company, Inc. pulls in 77% positive reviews out of 81 verified ratings from multiple platforms, 20% negative, and 4% neutral.
What customers like most about Gentle Giant Moving Company, Inc.
- Transparent pricing: Many reviewers felt confident booking with Gentle Giant Moving Company, Inc. due to honest, upfront pricing and no surprise fees.
- Special handling available: Gentle Giant Moving Company, Inc. earned praise for offering specialized care for delicate or oversized items.
- Experienced movers: With years of experience, Gentle Giant Moving Company, Inc.'s crew brought confidence and know-how to each move.
- Knowledgeable staff: Several reviewers pointed out that Gentle Giant Moving Company, Inc.'s crew answered questions confidently and provided useful advice.
- Consistency and follow-up: Reviewers liked that Gentle Giant Moving Company, Inc. stayed in touch before and after the move to ensure everything went smoothly.
Most common complaints about Gentle Giant Moving Company, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Insurance issues: There were frustrations around slow claims processing or denied damage claims.
- Lack of communication: Poor or inconsistent updates from Gentle Giant Moving Company, Inc. left some customers feeling in the dark.
Positive Gentle Giant Moving Company, Inc. Reviews
Gen T., Yelp
Moved from SF to LA. Movers were very efficient, helped pack and wrap our belongings and completed delivery ahead of schedule without any issues or damage. Communication with the moving team was great. I'd definitely recommend.
M K., Yelp
Transparent pricing and clear communication throughout. The co-owner personally completed the walkthrough and provided a proper estimate, then followed up quickly on my questions. The movers were efficient, kind, and finished my one-bedroom move in under two hours.
Nicole F., Yelp
The movers handled an expensive, one-of-a-kind art collection with care, while the office staff stayed patient and solution-focused. The owner followed up with me and my client to ensure we were taken care of.
Negative Gentle Giant Moving Company, Inc. Reviews
Patty Hughes, Google
A Baker mahogany table arrived severely damaged. The claims agent said repairs would cost less than the deductible, and six months later the issue remained unresolved despite the replacement-value insurance.
mari vitale, Google
The delivery window grew from 3–14 days to a month, with no delivery date or driver assignment. The most frustrating part was the lack of communication, leaving us stuck.
M F., Yelp
The interstate contract contained errors in hours and mileage, and repeated questions went unanswered. The owners talked over me, and I found the process exhausting and unprofessional.
Neutral Gentle Giant Moving Company, Inc. Reviews
Douglas E., Yelp
Personnel were friendly and knowledgeable, and their price was fair. They completed the work on time and at the agreed price, but a worker broke my $600 TV; insurance paid less than $50.
LEON DUCOS, Google
Aqui mi gente trabajando
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How moveBuddha rated Gentle Giant Moving Company, Inc.
Gentle Giant Moving Company, Inc. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Gardena movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Gentle Giant Moving Company, Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Gentle Giant Moving Company, Inc.
Moving made gentler: Customer feedback from 81 reviews shows that 62 reviews, or 76.5%, were positive; 16 were negative and 3 were neutral. Customers praised transparent estimates, careful handling of art, antiques, furniture, and fragile goods, efficient crews, knowledgeable staff, and prompt follow-up. Several said Gentle Giant performed better than other movers they had used and reduced the stress of moving. Negative feedback focused on damaged items, low insurance payments, delayed claims, delivery delays, contract errors, and weak communication. These problems made some long-distance moves less reliable than the company’s stronger local and carefully managed jobs.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Gentle Giant Moving Company, Inc. cost?
Gentle Giant Moving Company, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Gardena charge an average of $126/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Gentle Giant Moving Company, Inc. compare to other Gardena movers?
Gentle Giant Moving Company, Inc. ranks alongside the top full-service movers in Gardena on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Gardena movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
80% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.56 |
88% | N/A | ||
|
4.5 |
67% | F | ||
|
4.38 |
85% | A+ | ||
|
4.42 |
87% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.64 |
99% | A |
Final verdict: Gentle Giant Moving Company, Inc.
Gentle Giant Moving Company, Inc. earns a 3.4/5 moveBuddha score, backed by 77% positive customer reviews across 81 verified reviews. Gentle Giant Moving Company, Inc. has built a reputation for transparent pricing and special handling available, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Gentle Giant Moving Company, Inc.
How does Gentle Giant Moving Company, Inc.'s review score compare to other California movers?
Gentle Giant Moving Company, Inc. earns 77% positive customer reviews across 81 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 92% average among Gardena movers, and below the 91% California average.
What services does Gentle Giant Moving Company, Inc. offer?
Gentle Giant Moving Company, Inc. is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Gentle Giant Moving Company, Inc. require a deposit?
How much deposit Gentle Giant Moving Company, Inc. asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Gentle Giant Moving Company, Inc. been in business?
Gentle Giant Moving Company, Inc.'s exact founding year is not publicly listed.
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