Silver Star Moving and Storage Review
Fact Checked by:
Positive
Reviews
85%
across 323 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
13
founded 2013
FMCSA
Status
Active
Silver Star Moving and Storage is a 4.5/5-rated California full-service mover, operating since 2013 (13 years in business). Silver Star Moving and Storage earns 85% positive reviews across 323 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Silver Star Moving and Storage at a glance
- Track record: 13 years in business with 85% positive customer reviews across 323 verified reviews.
- Scale: 6 trucks operating across California
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this Silver Star Moving and Storage review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Silver Star Moving and Storage has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Silver Star Moving and Storage has about 85% positive reviews across roughly 323 total reviews, with an average Yelp rating of 3.6.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Silver Star Moving and Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Silver Star Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"The movers were quick, efficient, and handled all of my belongings with the utmost care. They arrived early and made the entire process go smoothly, I was really impressed with how fast they worked. I highly recommend this company for anyone looking for a hassle-free move!"
"The team was friendly, efficient, on time and very good at their jobs. I’ve used Silver Star 3 times now and every time they do an amazing job!"
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What do customers say about Silver Star Moving and Storage?
Across 323 verified customer reviews from multiple platforms, 85% are positive, 14% are negative, and 1% are neutral.
What customers like most about Silver Star Moving and Storage
- Efficient service: Many customers praise Silver Star Moving and Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Silver Star Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Silver Star Moving and Storage's attention to detail.
- Quick moving process: The team at Silver Star Moving and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Silver Star Moving and Storage throughout the moving process.
Most common complaints about Silver Star Moving and Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Silver Star Moving and Storage clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Silver Star Moving and Storage left some customers feeling in the dark.
Positive Silver Star Moving and Storage Reviews
Evelyn Almond, Google
"The movers were quick, efficient, and handled all of my belongings with the utmost care. They arrived early and made the entire process go smoothly, I was really impressed with how fast they worked. I highly recommend this company for anyone looking for a hassle-free move!"
"The team was friendly, efficient, on time and very good at their jobs. I’ve used Silver Star 3 times now and every time they do an amazing job!"
"Their staff were very responsive and friendly. All my boxes and furniture are moved with care. They know how to protect your furniture when needed. I highly recommend them."
Negative Silver Star Moving and Storage Reviews
"They quoted $300/month for storage fees; invoice was $580 just 1.5 weeks later. This was in addition to the original invoice I paid in full. Be careful, they will tack on fees without prior approval. Horrible customer service."
"They damaged my refrigerator, scraped cabinets, and reattached doors incorrectly, causing issues. Arbitrator said repairs were completed, but they were not. Now I must fix everything myself. Strongly suggest you do not hire them."
"The estimate was $2,000, but on moving day it ballooned to $6,500. Demanded cash before unloading and refused to show proof of weight. Won't return calls. Please don't use this company, they're a complete fraud."
Neutral Silver Star Moving and Storage Reviews
Yelp
"5 stars for the movers, always very friendly and professional. Nelson and Sean get a big thumbs up. Hard working and very accommodating. 2 stars for the office staff. Sloppy and don't follow through, also got my move date wrong twice."
Yelp
"I didn't hire Silver Star, but absolutely do not sign up for a quote when you already have a company. These guys will blow up your phone every day, even after you chose someone else. They called and left voicemails daily."
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Is Silver Star Moving and Storage licensed & insured?
Yes. Silver Star Moving and Storage holds active FMCSA registration under the legal name SILVER STAR MOVERS INC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/02/2026 |
| Fleet size | 6 power units | 03/02/2026 |
| FMCSA inspections | 0 total inspections | 03/02/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Silver Star Moving and Storage's active status on the California licensed movers database.
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How moveBuddha rated Silver Star Moving and Storage
Silver Star Moving and Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Silver Star Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Silver Star Moving and Storage
Silver Star Moving and Storage shines in customer feedback for prompt, professional, and efficient service. Out of 323 reviews, 85% praised courteous movers, attentive care for belongings, and swift completion of jobs, highlighting organized, communicative staff and careful handling of property. Customers found booking simple and were impressed by the team’s speed and professionalism. Many recognized the company’s ability to reduce stress on moving day, often noting flawless transitions and reliable service that outperforms industry standards. Others commended their good communication and the skill with which they managed challenging or last-minute moves. Some users also appreciated clear pricing, though a few received prices above the industry average but felt the quality justified the cost. In contrast, 14% of feedback revealed sharp issues: customers cited unexpected charges, large discrepancies from initial estimates, unexplained fees, slow claims resolution, and cases of property damage or loss. Several found it hard to reach the office after their move or had trouble obtaining insurance settlements. Missing or damaged items and communication breakdowns stood out among complaints. Neutral feedback, though rare, pointed to excellent movers but inconsistent office processes such as schedule mix-ups and repeated calls. Silver Star consistently earns high marks for speed and moving expertise, but, like some competitors, struggles with transparent billing and reliable administration.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Silver Star Moving and Storage cost?
Silver Star Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$998 – $2,294
How does Silver Star Moving and Storage compare to other Gardena movers?
Silver Star Moving and Storage ranks alongside the top full-service movers in Gardena on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Gardena movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
88% | A+ | ||
|
4.7 |
80% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.52 |
87% | A+ | ||
|
4.56 |
94% | A | ||
|
4.5 |
95% | A+ | ||
|
4.5 |
95% | A- | ||
|
4.52 |
97% | A+ | ||
|
4.5 |
85% | A+ | ||
|
4.56 |
87% | A+ |
How Silver Star Moving and Storage's ratings compare to other Gardena movers
Silver Star Moving and Storage's Yelp rating (3.6/5) is lower than the average across the 101 movers analyzed in Gardena, which carry an average Yelp rating of 4.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Silver Star Moving and Storage | 3.6/5 | -- |
| Gardena movers | 4.3/5 | 101 movers |
| California movers | 4.3/5 | 370 movers |
Final verdict: Silver Star Moving and Storage
Silver Star Moving and Storage earns a 4.5/5 moveBuddha score with 85% positive customer reviews across 323 verified reviews. With 13 years in business and 6 trucks operating across California, Silver Star Moving and Storage is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Silver Star Moving and Storage
Is Silver Star Moving and Storage a legitimate, licensed mover?
Yes. Silver Star Moving and Storage holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the California state regulator database.
How does Silver Star Moving and Storage's review score compare to other California movers?
Silver Star Moving and Storage earns 85% positive customer reviews across 323 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Silver Star Moving and Storage offer?
Silver Star Moving and Storage is a full-service mover operating in California. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Silver Star Moving and Storage require a deposit?
Deposit requirements for Silver Star Moving and Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Silver Star Moving and Storage been in business?
Silver Star Moving and Storage has been in business for 13 years, founded in 2013. The company holds active FMCSA registration.
How do I choose the right Gardena moving company?
To pick the best Gardena mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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