Mabey's Self Storage - Latham Review 2026 (Latham, NY)
Fact Checked by:
Positive
Reviews
96%
across 112 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Mabey's Self Storage - Latham is a 3.4/5-rated New York full-service mover. Mabey's Self Storage - Latham earns 96% positive reviews across 112 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Mabey's Self Storage - Latham at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Mabey's Self Storage - Latham's services
- Storage: Offered by 57% of Latham movers (63% nationally)
What this Mabey's Self Storage - Latham review covers
Secure storage facilities
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Mabey's Self Storage - Latham has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Mabey's Self Storage - Latham has about 96% positive reviews across roughly 112 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Mabey's Self Storage - Latham, and Mabey's Self Storage - Latham makes deposit expectations clear upfront. Discounts may be available for groups like military.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Mabey's Self Storage - Latham emphasizes clear communication.
Recent reviews
Fantastic staff! The facility is secure and clean!!
Her advice on my storage unit was always 100%. It's great to do business with such a knowledgeable, friendly and helpful expert.
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What do customers say about Mabey's Self Storage - Latham?
Mabey's Self Storage - Latham pulls in 96% positive reviews out of 112 verified ratings from multiple platforms, 4% negative, and 1% neutral.
What customers like most about Mabey's Self Storage - Latham
- Secure storage facilities: Many customers reported that Mabey's Self Storage - Latham's storage sites were clean, climate-controlled, and safe.
- Knowledgeable staff: Several reviewers pointed out that Mabey's Self Storage - Latham's crew answered questions confidently and provided useful advice.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Mabey's Self Storage - Latham.
- Good communication: Reviewers frequently mention clear, consistent updates from Mabey's Self Storage - Latham throughout the moving process.
- Professional and polite staff: Customers say the Mabey's Self Storage - Latham's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Mabey's Self Storage - Latham
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Inaccurate estimates: Estimates from Mabey's Self Storage - Latham were sometimes way off from what customers were ultimately billed.
- Non-refundable deposits: Some customers lost deposits when canceling or rescheduling their move.
Positive Mabey's Self Storage - Latham Reviews
Rachel Edwards, Google
Fantastic staff! The facility is secure and clean!!
Edwin Winne, Google
Her advice on my storage unit was always 100%. It's great to do business with such a knowledgeable, friendly and helpful expert.
Jennifer Uhl, Google
Incredible experience with this facility. The unit was clean, access to the facility was exactly what I needed, and most importantly: the manager is wonderful, easy to work with, communicates well.
Negative Mabey's Self Storage - Latham Reviews
UpstateCulinary, Google
Just know it's called Mabey's because maybe you'll get your deposit back,maybe you won't. Guess you'll find out. BTW, the woman who called us to let us know was extremely rude.
James Keefe, Google
Unfortunately I don't think he a good fit to be in customer service. Very rude and condescending.
Allie M., Yelp
I thought he was way off. He was over about 25% over (and I suspect more, but I had no way to confirm it).
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How moveBuddha rated Mabey's Self Storage - Latham
Mabey's Self Storage - Latham earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Latham movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Mabey's Self Storage - Latham | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Mabey's Self Storage - Latham
Safe storage and standout service lead the way. Of 112 reviews, 107 were positive (95.5%), four were negative (3.6%), and one was neutral (0.9%). Customers praise secure, clean facilities, knowledgeable employees, friendly help, clear communication, and professional support during rentals and moves. Several reviewers describe Mabey’s as safer, cleaner, or more reliable than storage facilities they used before, giving it an edge over other providers. Negative feedback reports rude or condescending staff, deposits that might not be refunded, estimates about 25% too high, late delivery, wet belongings, and poor support during a move. The one three-star review has no written details.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Mabey's Self Storage - Latham cost?
Mabey's Self Storage - Latham does not publish standard hourly rates or flat-fee pricing publicly. Movers in Latham charge an average of $100/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Mabey's Self Storage - Latham compare to other Latham movers?
Mabey's Self Storage - Latham ranks alongside the top full-service movers in Latham on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Latham movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
89% | A+ | ||
|
4.52 |
94% | A+ | ||
|
4.36 |
96% | A+ | ||
|
4.34 |
80% | A+ | ||
|
4.44 |
97% | A+ | ||
4.0 |
75% | N/A | ||
|
4.56 |
95% | A+ | ||
|
3.86 |
86% | N/A | ||
|
4.28 |
88% | A+ | ||
|
4.36 |
100% | A+ |
Final verdict: Mabey's Self Storage - Latham
Mabey's Self Storage - Latham earns a 3.4/5 moveBuddha score, backed by 96% positive customer reviews across 112 verified reviews. Mabey's Self Storage - Latham has built a reputation for secure storage facilities and knowledgeable staff, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Mabey's Self Storage - Latham
How long has Mabey's Self Storage - Latham been in business?
Mabey's Self Storage - Latham's exact founding year is not publicly listed.
What services does Mabey's Self Storage - Latham offer?
Mabey's Self Storage - Latham is a full-service mover operating in New York. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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