The Senior Movers Review 2026 (Troy, MI)
Fact Checked by:
Positive
Reviews
95%
across 270 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
The Senior Movers is a 3.4/5-rated Michigan full-service mover. The Senior Movers earns 95% positive reviews across 270 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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The Senior Movers at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
What this The Senior Movers review covers
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. The Senior Movers has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. The Senior Movers has about 95% positive reviews across roughly 270 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from The Senior Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. The Senior Movers emphasizes clear communication.
Recent reviews
The team is extremely professional, from first quote to last item moved. They did what they said they'd do, at the time expected, and with results that were exceptional!
The guy moving us into a senior living community could not have been more friendly, flexible and accommodating. We had a lot of apprehensions, but the packing and moving went very smoothly.
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What do customers say about The Senior Movers?
The Senior Movers pulls in 95% positive reviews out of 270 verified ratings from multiple platforms, 4% negative, and 1% neutral.
What customers like most about The Senior Movers
- Consistency and follow-up: Reviewers liked that The Senior Movers stayed in touch before and after the move to ensure everything went smoothly.
- Flexibility: Clients liked that The Senior Movers was willing to adjust schedules or accommodate last-minute changes.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at The Senior Movers.
- Professional and polite staff: Customers say the The Senior Movers's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about The Senior Movers
- Broken promises: Customers noted instances where The Senior Movers failed to deliver on services that were initially guaranteed.
- Misleading marketing: Some felt that The Senior Movers's website or sales reps promised services that weren't actually provided.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive The Senior Movers Reviews
Laura S., Yelp
The team is extremely professional, from first quote to last item moved. They did what they said they'd do, at the time expected, and with results that were exceptional!
Robert Forster, Google
The guy moving us into a senior living community could not have been more friendly, flexible and accommodating. We had a lot of apprehensions, but the packing and moving went very smoothly.
nicole matta, Google
Every interaction from the initial consultation to after move phone call was an easy and professional experience. Our moving crew was on time and extremely friendly, helpful and competent.
Negative The Senior Movers Reviews
Kathy C., Yelp
For $5,000, this company moved some furniture for my elderly mother so that new carpeting could be installed in a 850sq ft apartment. Beware of the pricing.
Janet Weiden, Google
The movers were unable to fit everything into the truck and left stuff behind without telling me. At midnight, we found there was no bottom sheet.
Sue V., Yelp
They came out, gave an estimate and out of the blue a week later called to cancel the move. There was too much stuff.
Neutral The Senior Movers Reviews
Deborah Williams, Google
The company was prompt and professional, but my TV coil was removed. I contacted Jillian Monday morning and followed up Tuesday; I still had not heard back.
Sunny Sterner, Google
They were very professional and nice, but after an interrupted move, items were left blocking the living room, agreed-upon photographs and coats were not packed, and we were charged over $4,000.
Robert Sallie, Google
No written feedback provided
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How moveBuddha rated The Senior Movers
The Senior Movers earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Troy movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | The Senior Movers | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of The Senior Movers
Care that stands out in a stressful move: Feedback from all 270 reviews includes 256 positive reviews (94.8%), 11 negative reviews (4.1%), and 3 neutral reviews (1.1%). Families repeatedly praise consistent communication and follow-up, flexible scheduling, friendly staff, polite professionalism, and movers who protect belongings and help set up new homes. Repeat customers and senior-living professionals compare the company favorably with other movers, citing less stress, dependable timing, and stronger care. Negative feedback reports broken promises, unclear or misleading marketing about service limits and item donations, and costs that felt higher than expected. A few customers also reported incomplete packing, damaged items, or slow follow-up after problems.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does The Senior Movers cost?
The Senior Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Troy charge an average of $101/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Michigan move
$1,161 – $2,630
How does The Senior Movers compare to other Troy movers?
The Senior Movers ranks alongside the top full-service movers in Troy on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Troy movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
96% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.44 |
81% | A+ | ||
|
4.36 |
87% | A+ | ||
|
4.36 |
92% | D- | ||
|
4.38 |
83% | A+ | ||
|
4.38 |
93% | F | ||
|
4.3 |
93% | A+ | ||
|
4.38 |
94% | A+ | ||
|
4.48 |
95% | A+ |
Final verdict: The Senior Movers
The Senior Movers earns a 3.4/5 moveBuddha score, backed by 95% positive customer reviews across 270 verified reviews. The Senior Movers has built a reputation for consistency and follow-up and flexibility, making it worth a look for your Michigan move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about The Senior Movers
What services does The Senior Movers offer?
The Senior Movers is a full-service mover operating in Michigan. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Troy moving company?
To pick the best Troy mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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