Ace Relocation Systems Inc. Review
Fact Checked by:
Positive Reviews
80%
across 113 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
69
founded 1957
FMCSA Status
Active
Satisfactory rating
Ace Relocation Systems Inc. is a 4.3/5-rated Arizona full-service mover, operating since 1957 (69 years in business). Ace Relocation Systems Inc. earns 80% positive reviews across 113 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Ace Relocation Systems Inc. at a glance
- Track record: 69 years in business with 80% positive customer reviews across 113 verified reviews.
- Scale: 2,731 trucks operating across Arizona
- Industry experience: 5/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 4.34/5
What this review covers
Professional and polite staff
Efficient service
Good communication
Careful handling
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Ace Relocation Systems Inc. has been in business for 69 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Ace Relocation Systems Inc. has about 80% positive reviews across roughly 113 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 4.3
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Ace Relocation Systems Inc.. Discounts may be available for groups like AAA members.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Ace Relocation Systems Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Movers were efficient, professional, and friendly. I always got prompt responses to my questions and the communication was great. I'd recommend Ace to friends and plan to use them again."
"I love this moving company. The crews are nice, respectful, caring—excellent work in both locations. All was handled efficiently. Helpful, caring, and great price. I'll use them for future moves."
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What do customers say about Ace Relocation Systems Inc.?
Across 113 verified customer reviews from multiple platforms, 80% are positive, 19% are negative, and 2% are neutral.
What customers like most about Ace Relocation Systems Inc.
- Professional and polite staff: Customers say the Ace Relocation Systems Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Ace Relocation Systems Inc. for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Ace Relocation Systems Inc. throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Ace Relocation Systems Inc.'s attention to detail.
- Quick moving process: The team at Ace Relocation Systems Inc. often gets the job done faster than expected, saving clients time.
Most common complaints about Ace Relocation Systems Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Poor packing quality: Subpar packing techniques by Ace Relocation Systems Inc. led to crushed boxes or damaged goods for some clients.
Positive Ace Relocation Systems Inc. Reviews
"Movers were efficient, professional, and friendly. I always got prompt responses to my questions and the communication was great. I'd recommend Ace to friends and plan to use them again."
"I love this moving company. The crews are nice, respectful, caring—excellent work in both locations. All was handled efficiently. Helpful, caring, and great price. I'll use them for future moves."
"Great service and good communication for a cross country move. Would recommend!"
Negative Ace Relocation Systems Inc. Reviews
"Handling of fragile boxes was not handled at all, multiple times we had fragile boxes smashed between other larger boxes... We also had multiple items that are broken: $500 Trek Mountain Bike (2) $300 glass/mirror nightstands."
Yelp
"They damaged so many items and then denied our claim for repairs even though I sent photos. They dumped heavy boxes wherever they wanted, and we had to fix their mistakes."
Yelp
"Promises made were broken by the movers. Much damage occurred and items were lost. Insurer worked through legalese to avoid paying for missing items."
Is Ace Relocation Systems Inc. licensed & insured?
Yes. Ace Relocation Systems Inc. holds active FMCSA registration under the legal name ATLAS VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/14/2026 |
| Safety rating | Satisfactory | 01/14/2026 |
| Fleet size | 2,731 power units | 01/14/2026 |
| FMCSA inspections | 0 total inspections | 01/14/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically. You can verify Ace Relocation Systems Inc.'s active status on the Arizona licensed movers database.
How moveBuddha rated Ace Relocation Systems Inc.
Ace Relocation Systems Inc. earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Ace Relocation Systems Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.34/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Ace Relocation Systems Inc.
Customers describing Ace Relocation Systems Inc. consistently highlight fast, professional, and courteous crews, as well as clear communication and careful handling of belongings. With 113 pieces of feedback reviewed and nearly 80% rated as positive, this company stands out for dependable and friendly service, organized operations, and reducing the stress of long-distance moves. Most customers mention the movers' professionalism and the efficient, seamless nature of their relocations. Some even note that items arrived ahead of schedule and in excellent condition. On the negative side, about one in five reviewers report serious problems such as damaged possessions, poor handling of fragile items, or lengthy delays in delivery. A few highlight issues with how claims for broken or missing items were handled and poor packing quality. The number of positive recommendations and mentions of staff reliability distinguish Ace Relocation in a competitive market, though the recurring damage complaints remind potential clients to be attentive on delivery day.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Ace Relocation Systems Inc. cost?
Ace Relocation Systems Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Arizona moving costs across all home sizes and service types, see our Arizona moving cost guide.
How does Ace Relocation Systems Inc. compare to other Phoenix movers?
Ace Relocation Systems Inc. ranks alongside the top full-service movers in Phoenix on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Phoenix movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
90% | A+ | ||
|
4.62 |
93% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.56 |
76% | A+ | ||
|
4.52 |
79% | A+ | ||
|
4.5 |
92% | A+ | ||
|
4.5 |
92% | N/A | ||
|
4.5 |
97% | A+ | ||
|
4.48 |
73% | F | ||
|
4.7 |
95% | A+ |
How Ace Relocation Systems Inc.'s ratings compare to other Phoenix movers
Ace Relocation Systems Inc.'s Yelp rating (3.2/5) is in line with the average across the 66 movers analyzed in Phoenix, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Ace Relocation Systems Inc. | 3.2/5 | -- |
| Phoenix movers | 3.6/5 | 66 movers |
| Arizona movers | 3.6/5 | 98 movers |
Final verdict: Ace Relocation Systems Inc.
Ace Relocation Systems Inc. earns a 4.3/5 moveBuddha score with 80% positive customer reviews across 113 verified reviews. With 69 years in business and 2,731 trucks operating across Arizona, Ace Relocation Systems Inc. is a solid option to consider for Arizona moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Ace Relocation Systems Inc.
Is Ace Relocation Systems Inc. a legitimate, licensed mover?
Yes. Ace Relocation Systems Inc. holds active FMCSA registration. The company operates 2,731 trucks. You can verify their licensing status on the Arizona state regulator database.
How does Ace Relocation Systems Inc.'s review score compare to other Arizona movers?
Ace Relocation Systems Inc. earns 80% positive customer reviews across 113 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Ace Relocation Systems Inc. offer?
Ace Relocation Systems Inc. is a full-service mover operating in Arizona. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Ace Relocation Systems Inc. require a deposit?
Deposit requirements for Ace Relocation Systems Inc. depend on the type and timing of your move. Most Arizona full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Ace Relocation Systems Inc. been in business?
Ace Relocation Systems Inc. has been in business for 69 years, founded in 1957. The company holds active FMCSA registration.
Is Ace Relocation Systems Inc. associated with a van line?
Yes. Ace Relocation Systems Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Phoenix moving company?
To pick the best Phoenix mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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