Alexander's Mobility Services Review
Fact Checked by:
Positive Reviews
75%
across 40 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
48
founded 1978
FMCSA Status
Active
Satisfactory rating
Alexander's Mobility Services is a 4.5/5-rated California full-service mover, operating since 1978 (48 years in business). Alexander's Mobility Services earns 75% positive reviews across 40 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Alexander's Mobility Services at a glance
- Track record: 48 years in business with 75% positive customer reviews across 40 verified reviews.
- Scale: 2,731 trucks operating across California
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Highly recommended
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Alexander's Mobility Services has been in business for 48 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Alexander's Mobility Services has about 75% positive reviews across roughly 40 total reviews, with an average Yelp rating of 3.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Alexander's Mobility Services, and Alexander's Mobility Services makes deposit expectations clear upfront. Discounts may be available for groups like AAA members.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Alexander's Mobility Services emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
I was responsible for our corporate move on short notice. Alexander's succeeded in expediting the move. They were professional and experienced, from the management to the moving crews. Highly recommended.
These Guys are awesome! Interstate move. Picked up one day and delivered the next. Fast, friendly, respected all my possessions. No problems or breakage. VERY impressed with this company.
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What do customers say about Alexander's Mobility Services?
Across 40 verified customer reviews from multiple platforms, 75% are positive, 20% are negative, and 5% are neutral.
What customers like most about Alexander's Mobility Services
- Professional and polite staff: Customers say the Alexander's Mobility Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Alexander's Mobility Services for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Alexander's Mobility Services's attention to detail.
- Quick moving process: The team at Alexander's Mobility Services often gets the job done faster than expected, saving clients time.
- Highly recommended: Many reviewers said they would recommend Alexander's Mobility Services to friends and family without hesitation.
Most common complaints about Alexander's Mobility Services
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Alexander's Mobility Services Reviews
Yelp
I was responsible for our corporate move on short notice. Alexander's succeeded in expediting the move. They were professional and experienced, from the management to the moving crews. Highly recommended.
Yelp
These Guys are awesome! Interstate move. Picked up one day and delivered the next. Fast, friendly, respected all my possessions. No problems or breakage. VERY impressed with this company.
Yelp
Everyone was professional, courteous and put in extra effort to make sure all my belongings made it safely. They are affordable and quick which is always nice. Will use their services again. Highly recommend!
Negative Alexander's Mobility Services Reviews
If I could give less, I would. Moving company was nice but they stole my Xbox and refused to admit it. Had to argue for inventory listing. Would not recommend this company.
If I could rate less than 1 star I would. The movers complained, stole my electronics, and broke a bookshelf. Would not recommend.
Yelp
Movers were crass and made disgusting comments about our belongings. They ignored instructions, packed items not to be moved, and showed no professionalism.
Neutral Alexander's Mobility Services Reviews
Yelp
We moved through a corporate relocation with Alexander's. They missed several items we had to pack last minute. Some items were damaged or mixed up, but the claims process was easy and they paid for damages.
Is Alexander's Mobility Services licensed & insured?
Yes. Alexander's Mobility Services holds active FMCSA registration under the legal name ATLAS VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/06/2026 |
| Safety rating | Satisfactory | 03/06/2026 |
| Fleet size | 2,731 power units | 03/06/2026 |
| FMCSA inspections | 0 total inspections | 03/06/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Alexander's Mobility Services's active status on the California licensed movers database.
Alexander's Mobility Services locations
Alexander's Mobility Services has 3 locations:
- Alexander's Mobility Services (headquarters)
- Hayward
- Minneapolis
How moveBuddha rated Alexander's Mobility Services
Alexander's Mobility Services earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Alexander's Mobility Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Alexander's Mobility Services
Speedy moves and courteous teams define Alexander's Mobility Services, according to feedback from 40 customers—75% gave glowing remarks. Customers praised the company’s professional staff, prompt service, careful item handling, and hassle-free process. Many recommend Alexander's for efficient and stress-free moves, noting responsive and experienced movers help make relocating simpler than with many competitors. Troubling reports emerged in a handful of reviews. The most common problems described were lost or stolen items, unprofessional actions by staff, and property damage. Some customers highlighted concerns ranging from missing electronics to mishandled complaints. A very small portion received mixed service, with initial efficiency sometimes undermined by careless packing or damaged belongings. Overall, most experiences were positive and reflect a standard above many moving companies, but care should be taken with valuable possessions.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Alexander's Mobility Services cost?
Alexander's Mobility Services does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Alexander's Mobility Services compare to other Poway movers?
Alexander's Mobility Services ranks alongside the top full-service movers in Poway on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Poway movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
91% | B- | ||
|
4.56 |
99% | A+ | ||
|
4.52 |
88% | A+ | ||
|
4.44 |
82% | A+ | ||
|
4.52 |
93% | A+ | ||
|
4.5 |
82% | A+ | ||
|
4.44 |
92% | A+ | ||
|
4.5 |
89% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.48 |
97% | A+ |
How Alexander's Mobility Services's ratings compare to other Poway movers
Alexander's Mobility Services's Yelp rating (3.2/5) is lower than the average across the 36 movers analyzed in Poway, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Alexander's Mobility Services | 3.2/5 | -- |
| Poway movers | 4.0/5 | 36 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Alexander's Mobility Services
Alexander's Mobility Services earns a 4.5/5 moveBuddha score with 75% positive customer reviews across 40 verified reviews. With 48 years in business and 2,731 trucks operating across California, Alexander's Mobility Services is a solid option to consider for California moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Alexander's Mobility Services
Is Alexander's Mobility Services a legitimate, licensed mover?
Yes. Alexander's Mobility Services holds active FMCSA registration. The company operates 2,731 trucks. You can verify their licensing status on the California state regulator database.
How does Alexander's Mobility Services's review score compare to other California movers?
Alexander's Mobility Services earns 75% positive customer reviews across 40 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Alexander's Mobility Services offer?
Alexander's Mobility Services is a full-service mover operating in California. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Alexander's Mobility Services require a deposit?
Deposit requirements for Alexander's Mobility Services depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Alexander's Mobility Services been in business?
Alexander's Mobility Services has been in business for 48 years, founded in 1978. The company holds active FMCSA registration.
Is Alexander's Mobility Services associated with a van line?
Yes. Alexander's Mobility Services is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Poway moving company?
To pick the best Poway mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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