Capital Movers Review 2026 (Colonie, NY)
Fact Checked by:
Positive
Reviews
86%
across 76 reviews
moveBuddha
Score
3.9/5
based on moveBuddha methodology
FMCSA
Status
Active
Capital Movers is a 3.9/5-rated New York full-service mover. Capital Movers earns 86% positive reviews across 76 verified customer reviews. The company holds active FMCSA registration and operates 1 trucks. All ratings reflect moveBuddha's independent analysis.
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Capital Movers at a glance
- Scale: 1 trucks operating across New York
- Industry experience: 4.14/5
- Customer service: 3.86/5
- Review quality: 3.84/5
- Quote accuracy: 3.86/5
Capital Movers' services
- Full-service moving
- Local (intrastate) moving
What this Capital Movers review covers
Flexibility
Affordable rates
Experienced movers
Quick response times
Consistency and follow-up
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Capital Movers has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and intrastate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Capital Movers has about 86% positive reviews across roughly 76 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Capital Movers.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Capital Movers emphasizes clear communication.
Recent reviews
With less than a week's notice Capital Movers found a way to fit me into their schedule. Their calm diligence was reassuring, and they adapted without pause when additional boxes needed moving upstairs.
Tom was very communicative every single step of the way. They pulled off our 200 mile move without a hitch and everything was safe, smooth, timely, and perfectly in place.
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What do customers say about Capital Movers?
Capital Movers pulls in 86% positive reviews out of 76 verified ratings from multiple platforms, 15% negative, and 0% neutral.
What customers like most about Capital Movers
- Flexibility: Clients liked that Capital Movers was willing to adjust schedules or accommodate last-minute changes.
- Affordable rates: Many reviewers found Capital Movers to be more budget-friendly than competitors without sacrificing quality.
- Experienced movers: With years of experience, Capital Movers's crew brought confidence and know-how to each move.
- Quick response times: Customer support at Capital Movers was often noted for responding to questions or concerns almost immediately
- Consistency and follow-up: Reviewers liked that Capital Movers stayed in touch before and after the move to ensure everything went smoothly.
Most common complaints about Capital Movers
- Lack of communication: Poor or inconsistent updates from Capital Movers left some customers feeling in the dark.
- Difficult to reach: Customers had trouble contacting Capital Movers for updates or assistance, especially post-move.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Did you move with Capital Movers? Tell us how it went.
Leave a ReviewPositive Capital Movers Reviews
Gabrielle, Yelp
With less than a week's notice Capital Movers found a way to fit me into their schedule. Their calm diligence was reassuring, and they adapted without pause when additional boxes needed moving upstairs.
Rafi Rizwan, Google
Tom was very communicative every single step of the way. They pulled off our 200 mile move without a hitch and everything was safe, smooth, timely, and perfectly in place.
Kristen Lemme, Google
Tom & his crew have moved me four times -fast, professional, friendly and efficient. I only trust them with my furniture and they are accommodating and affordable.
Negative Capital Movers Reviews
Stacia Moss, Google
On moving day, a fourth mover showed up without notice, and I was charged for that person. Later, I found deep gashes on my new bed frame and scratches on my couch. Tom dismissed the damage.
Yelp
I called literally ten times over three days and never reached a person. I missed out on a huge move to Pennsylvania.
Yelp
I made multiple attempts to contact Tom. He called back intermittently, promised to follow up, and then went five days without responding. This company is very hard to get ahold of.
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Is Capital Movers licensed & insured?
Yes. Capital Movers is FMCSA-registered and active, operating under the legal name THOMAS PENNY. The company runs 1 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/28/2026 |
| Fleet size | 1 power units | 04/28/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Capital Movers' active status on the New York licensed movers database.
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How moveBuddha rated Capital Movers
Capital Movers earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Albany movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Capital Movers | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Capital Movers
Tight timelines, welcomed: Of 76 reviews, 86% are positive. Reviewers highlight quick scheduling, though some report slow follow-up, punctual crews, efficient work, careful handling, fair pricing, and help with packing, setup, stairs, and difficult furniture. Less satisfied customers report cancellations, property damage, and dismissive service.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Capital Movers cost?
Capital Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Albany charge an average of $100/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom New York move
$1,072 – $2,457
How does Capital Movers compare to other Albany movers?
Capital Movers ranks alongside the top full-service movers in Albany on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Albany movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
94% | A+ | ||
|
4.56 |
89% | A+ | ||
|
4.36 |
96% | A+ | ||
|
4.44 |
97% | A+ | ||
|
4.34 |
80% | A+ | ||
4.0 |
75% | N/A | ||
|
3.9 |
86% | N/A | ||
|
4.36 |
95% | A+ | ||
|
4.28 |
88% | A+ | ||
|
4.36 |
100% | A+ |
How Capital Movers' ratings compare to other Albany movers
Capital Movers earns a higher-than-average Yelp rating (4.3/5) across the 22 movers analyzed in Albany, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Capital Movers | 4.3/5 | -- |
| Albany movers | 3.6/5 | 22 movers |
| New York movers | 3.7/5 | 469 movers |
Final verdict: Capital Movers
Capital Movers earns a 3.9/5 moveBuddha score, backed by 86% positive customer reviews across 76 verified reviews. Capital Movers has built a reputation for flexibility and affordable rates, making it worth a look for your New York move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Capital Movers
Is Capital Movers a legitimate, licensed mover?
Yes, Capital Movers is FMCSA-registered and active, operating 1 trucks. You can verify their licensing status on the New York state regulator database.
How does Capital Movers' review score compare to other New York movers?
Capital Movers earns 86% positive customer reviews across 76 verified customer reviews. Its composite moveBuddha score is 3.9/5. That's below the 88% average among Albany movers, and below the 88% New York average.
What services does Capital Movers offer?
Capital Movers is a full-service mover operating in New York. The company operates 1 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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