Excel Moving & Storage Review
Fact Checked by:
Positive Reviews
78%
across 283 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
28
founded 1998
FMCSA Status
Active
Satisfactory rating
Excel Moving & Storage is a 4.4/5-rated North Carolina full-service mover, operating since 1998 (28 years in business). Excel Moving & Storage earns 78% positive reviews across 283 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 1,056 trucks. All ratings reflect moveBuddha's independent analysis.
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Excel Moving & Storage at a glance
- Track record: 28 years in business with 78% positive customer reviews across 283 verified reviews.
- Scale: 1,056 trucks operating across North Carolina
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Excel Moving & Storage has been in business for 28 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Excel Moving & Storage has about 78% positive reviews across roughly 283 total reviews, with an average Yelp rating of 2.9.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Excel Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Excel Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Excel Moving & Storage helped us relocate our business...Everything about this move was FIRST CLASS, efficient, on-budget and on-time. The attention to detail...was white glove quality and professional to a T!"
"They were so careful with all our things and everything arrived cross country in perfect shape. Sydney kept us informed every step of the way. Highly recommend them!"
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What do customers say about Excel Moving & Storage?
Across 283 verified customer reviews from multiple platforms, 78% are positive, 18% are negative, and 4% are neutral.
What customers like most about Excel Moving & Storage
- Professional and polite staff: Customers say the Excel Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Excel Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Excel Moving & Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Excel Moving & Storage throughout the moving process.
- Quick moving process: The team at Excel Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about Excel Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Lack of communication: Poor or inconsistent updates from Excel Moving & Storage left some customers feeling in the dark.
Positive Excel Moving & Storage Reviews
Brentwood Partners, Google
"Excel Moving & Storage helped us relocate our business...Everything about this move was FIRST CLASS, efficient, on-budget and on-time. The attention to detail...was white glove quality and professional to a T!"
Kathy Litsas, Google
"They were so careful with all our things and everything arrived cross country in perfect shape. Sydney kept us informed every step of the way. Highly recommend them!"
AmirAli N, Google
"Crew for loading and unloading were efficient, hard working, and very careful of both our old and new apartments. I can't recommend Excel moving enough..."
Negative Excel Moving & Storage Reviews
"Most of my furniture was damaged...When I called claims department their response was I should have noticed...when it was placed in storage. How can you do that when most of it was wrapped up by them?"
"They LOST a whole piece of my couch and now it’s unusable. When we contacted them they did not put much attention...or effort to find the piece."
"From the very start this was an extremely difficult experience...It often took days to hear back from anyone...We have made several attempts to contact the company, but never receive a call back."
Neutral Excel Moving & Storage Reviews
"I was pleased with the packing service. The moving service could have been a bit better...there were nicks and scratches...customer service was excellent. The actual execution...left a bit to be desired, though."
"My experience with Excel was great! Except my car got delivered 4 days after the estimated arrival date and ended up paying for the additional coverage for the rental car...should work better in that aspect."
"The mover was very helpful and knowledgeable. My items were picked up before the date and delivered early. I was not happy that my tv was broken and I was not compensated for it."
Is Excel Moving & Storage licensed & insured?
Yes. Excel Moving & Storage holds active FMCSA registration under the legal name ALLIED VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 1,056 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/20/2026 |
| Safety rating | Satisfactory | 05/20/2026 |
| Fleet size | 1,056 power units | 05/20/2026 |
| FMCSA inspections | 1 total inspections | 05/20/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
For-profit household goods carriers in the state fall under the jurisdiction of the North Carolina Utilities Commission, Transportation Division. All legitimate movers should have a “C Number” issued by the commission, signifying that they’ve met minimum insurance requirements and adhere to the provisions outlined in the state’s Maximum Rate Tariff (MRT). You can verify Excel Moving & Storage's active status on the North Carolina licensed movers database.
How moveBuddha rated Excel Moving & Storage
Excel Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Excel Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Excel Moving & Storage
Excel Moving & Storage stands out with a stellar reputation for professionalism, efficient moves, and careful handling of belongings. Of 283 customer experiences reviewed, 78% highlight attentive staff, timely communication, and a smooth moving process. Customers value the team's politeness, quick work, and the sense that their possessions are respected. When compared to typical industry input, Excel's high marks for effective communication and detail-oriented care put them ahead of many competitors. Despite the strong positive feedback, 18% report concerns, mainly regarding damaged or missing items and communication lapses after incidents. While most feedback applauds reliability, negative reviews reveal challenges with problem resolution, lost goods, and slow or absent responses when something goes wrong. Neutral feedback, just over 3%, notes good customer service but occasional delivery delays or minor damages. Excel earns frequent recommendations for large or complex moves, but customers should confirm policies on claims and coverage for valuable items. The company reliably delivers efficient, careful moves, though improvements in post-move communication could further strengthen their standing.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Excel Moving & Storage cost?
Excel Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical North Carolina moving costs across all home sizes and service types, see our North Carolina moving cost guide.
How does Excel Moving & Storage compare to other Raleigh movers?
Excel Moving & Storage ranks alongside the top full-service movers in Raleigh on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Raleigh movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
94% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.58 |
82% | A | ||
|
4.5 |
90% | F | ||
|
4.44 |
96% | A+ | ||
|
4.4 |
78% | A+ | ||
|
4.5 |
83% | A+ | ||
|
4.36 |
62% | C | ||
|
4.36 |
98% | A+ | ||
|
4.34 |
88% | A+ |
How Excel Moving & Storage's ratings compare to other Raleigh movers
Excel Moving & Storage's Yelp rating (2.9/5) is lower than the average across the 28 movers analyzed in Raleigh, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Excel Moving & Storage | 2.9/5 | -- |
| Raleigh movers | 3.5/5 | 28 movers |
| North Carolina movers | 3.5/5 | 116 movers |
Final verdict: Excel Moving & Storage
Excel Moving & Storage earns a 4.4/5 moveBuddha score with 78% positive customer reviews across 283 verified reviews. With 28 years in business and 1,056 trucks operating across North Carolina, Excel Moving & Storage is a solid option to consider for North Carolina moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Excel Moving & Storage
Is Excel Moving & Storage a legitimate, licensed mover?
Yes. Excel Moving & Storage holds active FMCSA registration. The company operates 1,056 trucks. You can verify their licensing status on the North Carolina state regulator database.
How does Excel Moving & Storage's review score compare to other North Carolina movers?
Excel Moving & Storage earns 78% positive customer reviews across 283 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Excel Moving & Storage's Yelp rating lower than other sources?
Excel Moving & Storage's 2.9/5 Yelp rating across 66 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Excel Moving & Storage offer?
Excel Moving & Storage is a full-service mover operating in North Carolina. The company operates 1,056 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Excel Moving & Storage require a deposit?
Deposit requirements for Excel Moving & Storage depend on the type and timing of your move. Most North Carolina full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Excel Moving & Storage been in business?
Excel Moving & Storage has been in business for 28 years, founded in 1998. The company holds active FMCSA registration.
Is Excel Moving & Storage associated with a van line?
Yes. Excel Moving & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Raleigh moving company?
To pick the best Raleigh mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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