Helping Hands Express Moving & Storage Review
Fact Checked by:
Positive Reviews
97%
across 233 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
8
founded 2018
Helping Hands Express Moving & Storage is a 4.5/5-rated Florida full-service mover, operating since 2018 (8 years in business). Helping Hands Express Moving & Storage earns 97% positive reviews across 233 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Helping Hands Express Moving & Storage at a glance
- Track record: 8 years in business with 97% positive customer reviews across 233 verified reviews.
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Helping Hands Express Moving & Storage has been in business for 8 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Helping Hands Express Moving & Storage has about 97% positive reviews across roughly 233 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Helping Hands Express Moving & Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Helping Hands Express Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"Outstanding moving experience from start to finish. Movers were very professional and handled my items with the utmost care. Nothing was damaged (items or home). Would definitely recommend this place to others."
"Highly recommend this company for your move! The three guys were super friendly, professional and very efficient. Very affordable and competitive pricing. They showed up early and were more than ready to take on our move."
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What do customers say about Helping Hands Express Moving & Storage?
Across 233 verified customer reviews from multiple platforms, 97% are positive, 3% are negative, and 0% are neutral.
What customers like most about Helping Hands Express Moving & Storage
- Professional and polite staff: Customers say the Helping Hands Express Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Helping Hands Express Moving & Storage's attention to detail.
- Efficient service: Many customers praise Helping Hands Express Moving & Storage for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Helping Hands Express Moving & Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Helping Hands Express Moving & Storage throughout the moving process.
Most common complaints about Helping Hands Express Moving & Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Helping Hands Express Moving & Storage clients.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Helping Hands Express Moving & Storage Reviews
Tim Z, Google
"Outstanding moving experience from start to finish. Movers were very professional and handled my items with the utmost care. Nothing was damaged (items or home). Would definitely recommend this place to others."
"Highly recommend this company for your move! The three guys were super friendly, professional and very efficient. Very affordable and competitive pricing. They showed up early and were more than ready to take on our move."
"Professional, fast, efficient, seamless and so pleasant. Helping Hands Express is the best in the business... Highly highly recommend them :)"
Negative Helping Hands Express Moving & Storage Reviews
"My 2 movers spent the time on their phone, eating, getting gas on my time... so many fees at the end cost me twice what it would have someplace else! Never use these people scam artists"
"It took them about 10 hours to move a 3-bedroom home. I was charged over $1700... men stood around. Manager didn't show up for post-move meeting. Not reliable or professional."
"My original quote was for 6 hours and flat rate. My total jumped up to almost $2700. Charged for drive, lunch break, and extra hours. If you try to do the math, it doesn't add up."
How moveBuddha rated Helping Hands Express Moving & Storage
Helping Hands Express Moving & Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Helping Hands Express Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Helping Hands Express Moving & Storage
Customers constantly praise Helping Hands Express Moving & Storage for their professionalism, careful handling, fast and efficient moves, strong communication, and positive attitudes. Nearly every review mentions polite, conscientious crews who protect belongings and property and deliver dependable results. Many note responsive office staff and transparent pricing compared to other movers. Negative feedback is rare, but a few customers reported unexpected charges, some unprofessional on-site conduct, and, in one case, missing items during a move. The overwhelming trend in customer input is satisfaction with the team's skill, speed, courtesy, and reliability—traits that set them above many moving companies in the region. With 233 feedback items and 97% positive, this company appears to excel in customer service and trustworthiness, earning near-universal recommendation from its clients.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Helping Hands Express Moving & Storage cost?
Helping Hands Express Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Florida moving costs across all home sizes and service types, see our Florida moving cost guide.
How does Helping Hands Express Moving & Storage compare to other Jacksonville movers?
Helping Hands Express Moving & Storage ranks alongside the top full-service movers in Jacksonville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Jacksonville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
84% | A+ | ||
|
4.56 |
97% | A+ | ||
|
4.5 |
81% | F | ||
|
4.44 |
89% | B | ||
|
4.48 |
85% | A | ||
|
4.48 |
98% | A+ | ||
|
4.36 |
85% | A | ||
|
4.44 |
94% | B- | ||
|
4.5 |
97% | N/A | ||
|
4.28 |
74% | N/A |
How Helping Hands Express Moving & Storage's ratings compare to other Jacksonville movers
Helping Hands Express Moving & Storage earns a higher-than-average Yelp rating (5.0/5) across the 29 movers analyzed in Jacksonville, which carry an average Yelp rating of 3.1/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Helping Hands Express Moving & Storage | 5.0/5 | -- |
| Jacksonville movers | 3.1/5 | 29 movers |
| Florida movers | 3.2/5 | 227 movers |
Final verdict: Helping Hands Express Moving & Storage
Helping Hands Express Moving & Storage earns a 4.5/5 moveBuddha score with 97% positive customer reviews across 233 verified reviews. With 8 years in business, Helping Hands Express Moving & Storage is a solid option to consider for Florida moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Helping Hands Express Moving & Storage
How does Helping Hands Express Moving & Storage's review score compare to other Florida movers?
Helping Hands Express Moving & Storage earns 97% positive customer reviews across 233 verified customer reviews. Its composite moveBuddha score is 4.5/5.
What services does Helping Hands Express Moving & Storage offer?
Helping Hands Express Moving & Storage is a full-service mover operating in Florida. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Helping Hands Express Moving & Storage require a deposit?
Deposit requirements for Helping Hands Express Moving & Storage depend on the type and timing of your move. Most Florida full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Helping Hands Express Moving & Storage been in business?
Helping Hands Express Moving & Storage has been in business for 8 years, founded in 2018.
How do I choose the right Jacksonville moving company?
To pick the best Jacksonville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Helping Hands Express Moving & Storage?
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