Heritage Moving & Storage, LLC Review 2026 (San Antonio, TX)
Fact Checked by:
Positive
Reviews
83%
across 41 reviews
moveBuddha
Score
4.1/5
based on moveBuddha methodology
Years in
Business
16
founded 2010
FMCSA
Status
Active
Heritage Moving & Storage, LLC is a 4.1/5-rated Texas full-service mover, operating since 2010 (16 years in business). Heritage Moving & Storage, LLC earns 83% positive reviews across 41 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Heritage Moving & Storage, LLC at a glance
- Track record: 16 years in business with 83% positive customer reviews (41 verified reviews)
- Scale: 6 trucks operating across Texas
- Industry experience: 4.14/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
Heritage Moving & Storage, LLC's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 90% of San Antonio movers (85% nationally)
- Piano moving: A specialty offered by 65% of San Antonio movers (71% nationally)
What this Heritage Moving & Storage, LLC review covers
Professional and polite staff
Efficient service
Careful handling
Good communication
Experienced movers
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Heritage Moving & Storage, LLC has been in business for 16 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Heritage Moving & Storage, LLC has about 83% positive reviews across roughly 41 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Heritage Moving & Storage, LLC.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Heritage Moving & Storage, LLC emphasizes clear communication, careful handling.
Recent reviews
"They were both professional and efficient. I would definitely recommend this company."
"Nothing was broken or damaged. They finished quicker than estimated so our expenses were under the quoted price. Highly recommend them to all of our friends and family."
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What do customers say about Heritage Moving & Storage, LLC?
Heritage Moving & Storage, LLC pulls in 83% positive reviews out of 41 verified ratings from multiple platforms, 17% negative, and 0% neutral.
What customers like most about Heritage Moving & Storage, LLC
- Professional and polite staff: Customers say the Heritage Moving & Storage, LLC's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Heritage Moving & Storage, LLC for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Heritage Moving & Storage, LLC's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Heritage Moving & Storage, LLC throughout the moving process.
- Experienced movers: With years of experience, Heritage Moving & Storage, LLC's crew brought confidence and know-how to each move.
Most common complaints about Heritage Moving & Storage, LLC
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Heritage Moving & Storage, LLC left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Heritage Moving & Storage, LLC clients.
Positive Heritage Moving & Storage, LLC Reviews
"They were both professional and efficient. I would definitely recommend this company."
"Nothing was broken or damaged. They finished quicker than estimated so our expenses were under the quoted price. Highly recommend them to all of our friends and family."
"Experienced movers...took exceptional care of us. Gave the Heritage movers the biggest tip we have ever given any movers because they deserved it!"
Negative Heritage Moving & Storage, LLC Reviews
"Most of our stuff is damaged or missing. Missing a jewelry box worth $2,000. Electronics are broken and boxes ruined. Do not use this company unless you want stuff missing and damaged!"
"We found out later that the actual delivery was 1 to 21 business days from the date we specified. We asked for an update numerous times and they had no idea when the delivery would take place."
Yelp
"These guys sent a misquote of 1300 cheaper until the drivers showed up it was more expensive. Still haven't got an ETA of arrival and have already spent almost 3000."
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Is Heritage Moving & Storage, LLC licensed & insured?
Yes. Heritage Moving & Storage, LLC is FMCSA-registered and active, operating under the legal name HERITAGE MOVING & STORAGE LLC. The company runs 6 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/17/2026 |
| Fleet size | 6 power units | 06/17/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Heritage Moving & Storage, LLC's active status on the Texas licensed movers database.
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How moveBuddha rated Heritage Moving & Storage, LLC
Heritage Moving & Storage, LLC earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.4/5 average among San Antonio movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Heritage Moving & Storage, LLC | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Heritage Moving & Storage, LLC
Movers who make moving less stressful stand out, and Heritage Moving & Storage, LLC earns praise from 41 reviews. Over 82% of customer feedback highlights their professionalism, efficiency, and careful handling. Many mention friendly, experienced staff, quick moves, and responsive communication. Multiple reviewers appreciate the attention to detail and the company’s experienced team, which often results in a seamless and damage-free move, including successful handling of specialty items. Clear, fair quotes and good follow-up create trust. Negative feedback, making up 17% of input, centers on damaged or missing belongings, communication gaps, and unexpected charges. Customers experiencing issues describe lost items, unclear policies, or costs that exceed the estimate, echoing typical frustrations seen with moving companies nationwide. Compared to others, Heritage mostly receives high marks for staff courtesy and organization, though rare but notable complaints about item damage and cost clarity echo broader industry concerns. Most clients recommend Heritage for those seeking a smooth and professionally managed move.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Heritage Moving & Storage, LLC cost?
Heritage Moving & Storage, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Texas moving costs across all home sizes and service types, see our Texas moving cost guide.
Estimated for a typical 2-3 bedroom Texas move
$887 – $1,973
How does Heritage Moving & Storage, LLC compare to other San Antonio movers?
Heritage Moving & Storage, LLC ranks alongside the top full-service movers in San Antonio on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Antonio movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
92% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.64 |
81% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.52 |
56% | F | ||
|
4.52 |
75% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.52 |
97% | A | ||
|
4.52 |
89% | A+ | ||
|
4.48 |
91% | A+ |
How Heritage Moving & Storage, LLC's ratings compare to other San Antonio movers
Heritage Moving & Storage, LLC's Yelp rating (3.5/5) is in line with the average across the 31 movers analyzed in San Antonio, which carry an average Yelp rating of 3.5/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Heritage Moving & Storage, LLC | 3.5/5 | -- |
| San Antonio movers | 3.5/5 | 31 movers |
| Texas movers | 3.3/5 | 288 movers |
Final verdict: Heritage Moving & Storage, LLC
Heritage Moving & Storage, LLC earns a 4.1/5 moveBuddha score, backed by 83% positive customer reviews across 41 verified reviews. Over 16 years in business and 6 trucks operating across Texas, Heritage Moving & Storage, LLC has built a reputation for professional and polite staff and efficient service, making it worth a look for your Texas move.
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Heritage Moving & Storage, LLC
How do I choose the right San Antonio moving company?
To pick the best San Antonio mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Heritage Moving & Storage, LLC offer piano moving?
Yes, Heritage Moving & Storage, LLC offers piano moving. That's a specialty only 65% of San Antonio movers provide, compared to 71% nationally.
Is Heritage Moving & Storage, LLC a legitimate, licensed mover?
Yes, Heritage Moving & Storage, LLC is FMCSA-registered and active, operating 6 trucks. You can verify their licensing status on the Texas state regulator database.
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