Humboldt Storage & Moving Review
Fact Checked by:
Positive Reviews
84%
across 279 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
119
founded 1907
Humboldt Storage & Moving is a 4.6/5-rated Massachusetts full-service mover, operating since 1907 (119 years in business). Humboldt Storage & Moving earns 84% positive reviews across 279 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Humboldt Storage & Moving at a glance
- Track record: 119 years in business with 84% positive customer reviews across 279 verified reviews.
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Good communication
Careful handling
Quick moving process
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Humboldt Storage & Moving has been in business for 119 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Humboldt Storage & Moving has about 84% positive reviews across roughly 279 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Humboldt Storage & Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Humboldt Storage & Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Incredibly attentive service in preparation and throughout the moving process. The movers were efficient, polite and gentle with my furniture. Although I never ever want to move again I would use Humboldt again, and definitely recommend them."
"The moving experience was outstanding! Packing to unpacking, the team was respectful, professional, and always kept me updated. I’d definitely select them again."
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What do customers say about Humboldt Storage & Moving?
Across 279 verified customer reviews from multiple platforms, 84% are positive, 14% are negative, and 2% are neutral.
What customers like most about Humboldt Storage & Moving
- Professional and polite staff: Customers say the Humboldt Storage & Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Humboldt Storage & Moving for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Humboldt Storage & Moving throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Humboldt Storage & Moving's attention to detail.
- Quick moving process: The team at Humboldt Storage & Moving often gets the job done faster than expected, saving clients time.
Most common complaints about Humboldt Storage & Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Humboldt Storage & Moving left some customers feeling in the dark.
Positive Humboldt Storage & Moving Reviews
"Incredibly attentive service in preparation and throughout the moving process. The movers were efficient, polite and gentle with my furniture. Although I never ever want to move again I would use Humboldt again, and definitely recommend them."
"The moving experience was outstanding! Packing to unpacking, the team was respectful, professional, and always kept me updated. I’d definitely select them again."
"Just can't say enough about Humboldt! From start to finish, the team was knowledgeable, patient, professional, and kept us informed every step. Highly recommend Humboldt to anyone."
Negative Humboldt Storage & Moving Reviews
"THE WORST EXPERIENCE EVER! 80% of our items showed up damaged or in pieces. Promised services were never delivered and we’re still trying to get claims processed 8 months later. DO NOT USE OR TRUST THEM!"
Yelp
"Every single piece of my furniture was damaged. Items broken, lost, destroyed. Boxes tossed haphazardly anyplace they wanted. Quote one price, then after you have my stuff, the price goes up."
Yelp
"We ended up requiring Humboldt because of their tie-up with United Vanlines. After 15 days of picking up my stuff, Humboldt still had not put it on a truck. No answers despite multiple follow-ups."
Neutral Humboldt Storage & Moving Reviews
Yelp
"They don't keep to their promised delivery dates and only compensate 100 dollars per day for the late days. Packers and movers were punctual but third party companies to crate glass not punctual."
"Costumer services is ok. That's all."
Yelp
"Very disappointed with our interstate move to date. On move out day, they sent a 2 person crew for a whole house. Arrival estimates kept changing due to illness in the moving staff."
How moveBuddha rated Humboldt Storage & Moving
Humboldt Storage & Moving earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Humboldt Storage & Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Humboldt Storage & Moving
Moving with Humboldt Storage & Moving often delivers professional, efficient, and careful service, with most customer input highlighting polite staff, prompt communication, and impressive care for belongings. Out of 279 reviews analyzed, 84% were favorable. Customers frequently mention that moves are organized, quick, and handled by a knowledgeable team. The crew's attention to updates and detailed handling sets them apart from many competitors. Feedback repeatedly notes moving coordinators and drivers who make the process less stressful, communicating clearly and working efficiently. On the downside, some input cites frequent issues with damaged items and late deliveries, and a few customers describe inconsistent communication, especially during claims or delays. Problems with broken promises about timing or property damage—while significantly less common—can result in deeply unsatisfactory moves. The strong focus on customer care, efficient operations, and professionalism positions Humboldt as a leading name in moving services, but those considering them for their next move should be aware of occasional service shortfalls experienced with damage and responsiveness.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Humboldt Storage & Moving cost?
Humboldt Storage & Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Humboldt Storage & Moving compare to other Boston movers?
Humboldt Storage & Moving ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.56 |
87% | A+ |
How Humboldt Storage & Moving's ratings compare to other Boston movers
Humboldt Storage & Moving's Yelp rating (3.4/5) is lower than the average across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Humboldt Storage & Moving | 3.4/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Humboldt Storage & Moving
Humboldt Storage & Moving earns a 4.6/5 moveBuddha score with 84% positive customer reviews across 279 verified reviews. With 119 years in business, Humboldt Storage & Moving is a solid option to consider for Massachusetts moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Humboldt Storage & Moving
How does Humboldt Storage & Moving's review score compare to other Massachusetts movers?
Humboldt Storage & Moving earns 84% positive customer reviews across 279 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Humboldt Storage & Moving's Yelp rating lower than other sources?
Humboldt Storage & Moving's 3.4/5 Yelp rating across 67 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Humboldt Storage & Moving offer?
Humboldt Storage & Moving is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Humboldt Storage & Moving require a deposit?
Deposit requirements for Humboldt Storage & Moving depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Humboldt Storage & Moving been in business?
Humboldt Storage & Moving has been in business for 119 years, founded in 1907.
Is Humboldt Storage & Moving associated with a van line?
Yes. Humboldt Storage & Moving is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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