Jones Moving & Storage Co., Inc. Review
Fact Checked by:
Positive Reviews
81%
across 42 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
86
founded 1940
FMCSA Status
Active
Satisfactory rating
Jones Moving & Storage Co., Inc. is a 4.4/5-rated Texas full-service mover, operating since 1940 (86 years in business). Jones Moving & Storage Co., Inc. earns 81% positive reviews across 42 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 769 trucks. All ratings reflect moveBuddha's independent analysis.
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Jones Moving & Storage Co., Inc. at a glance
- Track record: 86 years in business with 81% positive customer reviews across 42 verified reviews.
- Scale: 769 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Careful handling
Good communication
Efficient service
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Jones Moving & Storage Co., Inc. has been in business for 86 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Jones Moving & Storage Co., Inc. has about 81% positive reviews across roughly 42 total reviews, with an average Yelp rating of 2.0.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Jones Moving & Storage Co., Inc..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Jones Moving & Storage Co., Inc. emphasizes clear communication, careful handling.
Recent reviews
They were professional, careful with our furniture, flexible with our needs, and reasonably priced. I definitely recommend this company for your move and would use them again.
Extremely helpful with good communication, very safe and careful with all items. Was very affordable. Would put this company at the top of my list.
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What do customers say about Jones Moving & Storage Co., Inc.?
Across 42 verified customer reviews from multiple platforms, 81% are positive, 19% are negative, and 0% are neutral.
What customers like most about Jones Moving & Storage Co., Inc.
- Professional and polite staff: Customers say the Jones Moving & Storage Co., Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Jones Moving & Storage Co., Inc.'s attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Jones Moving & Storage Co., Inc. throughout the moving process.
- Efficient service: Many customers praise Jones Moving & Storage Co., Inc. for completing moves smoothly and with minimal downtime.
- Affordable rates: Many reviewers found Jones Moving & Storage Co., Inc. to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Jones Moving & Storage Co., Inc.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Lack of communication: Poor or inconsistent updates from Jones Moving & Storage Co., Inc. left some customers feeling in the dark.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Jones Moving & Storage Co., Inc. clients.
Positive Jones Moving & Storage Co., Inc. Reviews
Yelp
They were professional, careful with our furniture, flexible with our needs, and reasonably priced. I definitely recommend this company for your move and would use them again.
Extremely helpful with good communication, very safe and careful with all items. Was very affordable. Would put this company at the top of my list.
Great customer service, friendly staff- very professional. Would highly recommend!!
Negative Jones Moving & Storage Co., Inc. Reviews
Yelp
After billing issues as well as rude verbal abuse from this company's staff, we found another mover for $10,000 less. Staff was not polite or respectful.
Yelp
Supposed to deliver today but claimed no one was home. Customer service was rude and unhelpful.
Paid for delivery and installation but refused to install fridge due to liability issues. Not recommended.
Is Jones Moving & Storage Co., Inc. licensed & insured?
Yes. Jones Moving & Storage Co., Inc. holds active FMCSA registration under the legal name MAYFLOWER TRANSIT LLC. The company holds a satisfactory safety rating from the FMCSA. They operate 769 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/13/2026 |
| Safety rating | Satisfactory | 06/13/2026 |
| Fleet size | 769 power units | 06/13/2026 |
| FMCSA inspections | 0 total inspections | 06/13/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify Jones Moving & Storage Co., Inc.'s active status on the Texas licensed movers database.
Jones Moving & Storage Co., Inc. locations
Jones Moving & Storage Co., Inc. has 2 locations:
- Jones Moving & Storage Co., Inc. (headquarters)
- Brownsville
How moveBuddha rated Jones Moving & Storage Co., Inc.
Jones Moving & Storage Co., Inc. earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Jones Moving & Storage Co., Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Jones Moving & Storage Co., Inc.
Feedback for Jones Moving & Storage Co., Inc. shines a spotlight on their standout professionalism and courteous staff. Out of 42 customer inputs, 81% express satisfaction, noting respectful employees, careful handling, open communication, efficiency, and affordable service. People often mention movers being prompt, effective, and polite, frequently exceeding expectations. On the flip side, a smaller portion describes interactions with unfriendly representatives, missed communication, and surprise costs. Most complaints center around rude behavior and lack of responsiveness. While most moving companies struggle with frequent damages or big delays, Jones Moving & Storage receives much more praise for their professional approach and careful handling than most in the industry.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Jones Moving & Storage Co., Inc. cost?
Jones Moving & Storage Co., Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Jones Moving & Storage Co., Inc. compare to other McAllen movers?
Jones Moving & Storage Co., Inc. ranks alongside the top full-service movers in McAllen on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top McAllen movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.36 |
70% | A+ | ||
|
4.38 |
62% | A+ | ||
|
4.4 |
81% | NR | ||
|
4.22 |
69% | NR |
How Jones Moving & Storage Co., Inc.'s ratings compare to other McAllen movers
Jones Moving & Storage Co., Inc.'s Yelp rating (2.0/5) is in line with the average across the 7 movers analyzed in McAllen, which carry an average Yelp rating of 2.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Jones Moving & Storage Co., Inc. | 2.0/5 | -- |
| McAllen movers | 2.0/5 | 7 movers |
| Texas movers | 3.3/5 | 285 movers |
Final verdict: Jones Moving & Storage Co., Inc.
Jones Moving & Storage Co., Inc. earns a 4.4/5 moveBuddha score with 81% positive customer reviews across 42 verified reviews. With 86 years in business and 769 trucks operating across Texas, Jones Moving & Storage Co., Inc. is a solid option to consider for Texas moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Jones Moving & Storage Co., Inc.
Is Jones Moving & Storage Co., Inc. a legitimate, licensed mover?
Yes. Jones Moving & Storage Co., Inc. holds active FMCSA registration. The company operates 769 trucks. You can verify their licensing status on the Texas state regulator database.
How does Jones Moving & Storage Co., Inc.'s review score compare to other Texas movers?
Jones Moving & Storage Co., Inc. earns 81% positive customer reviews across 42 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Jones Moving & Storage Co., Inc.'s Yelp rating lower than other sources?
Jones Moving & Storage Co., Inc.'s 2.0/5 Yelp rating across 3 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Jones Moving & Storage Co., Inc. offer?
Jones Moving & Storage Co., Inc. is a full-service mover operating in Texas. The company operates 769 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Jones Moving & Storage Co., Inc. require a deposit?
Deposit requirements for Jones Moving & Storage Co., Inc. depend on the type and timing of your move. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Jones Moving & Storage Co., Inc. been in business?
Jones Moving & Storage Co., Inc. has been in business for 86 years, founded in 1940. The company holds active FMCSA registration.
Is Jones Moving & Storage Co., Inc. associated with a van line?
Yes. Jones Moving & Storage Co., Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right McAllen moving company?
To pick the best McAllen mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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Compare Jones Moving & Storage Co., Inc.'s quote against other top Texas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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