Lexel Moving & Storage Review 2026 (Waltham, MA)
Fact Checked by:
Positive
Reviews
92%
across 517 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
11
founded 2015
Lexel Moving & Storage is a 4.4/5-rated Massachusetts full-service mover, operating since 2015 (11 years in business). Lexel Moving & Storage earns 92% positive reviews across 517 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
See what Lexel Moving & Storage really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
Lexel Moving & Storage at a glance
- Track record: 11 years in business with 92% positive customer reviews (517 verified reviews)
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Lexel Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Boston movers (60% nationally)
- Piano moving: A specialty offered by 47% of Boston movers (40% nationally)
What this Lexel Moving & Storage review covers
Affordable rates
Flexibility
Good communication
Consistency and follow-up
Respectful of property
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Lexel Moving & Storage has been in business for 11 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Lexel Moving & Storage has about 92% positive reviews across roughly 517 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Lexel Moving & Storage, and Lexel Moving & Storage makes deposit expectations clear upfront. Discounts may be available for groups like military.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Lexel Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Super efficient and kind team. Price is extremely reasonable for a job well done. Flexible and considerate! Would definitely use this company again.
Great communication all around. They were on time and courteous, and their original quote was the lowest of four local companies.
DOT number
Address
Payment methods
What do customers say about Lexel Moving & Storage?
Lexel Moving & Storage pulls in 92% positive reviews out of 517 verified ratings from multiple platforms, 8% negative, and 1% neutral.
What customers like most about Lexel Moving & Storage
- Affordable rates: Many reviewers found Lexel Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Lexel Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Good communication: Reviewers frequently mention clear, consistent updates from Lexel Moving & Storage throughout the moving process.
- Consistency and follow-up: Reviewers liked that Lexel Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
- Respectful of property: Customers appreciated how carefully Lexel Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Lexel Moving & Storage
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Lexel Moving & Storage clients.
Did you move with Lexel Moving & Storage? Tell us how it went.
Leave a ReviewPositive Lexel Moving & Storage Reviews
Yelp
Super efficient and kind team. Price is extremely reasonable for a job well done. Flexible and considerate! Would definitely use this company again.
Yelp
Great communication all around. They were on time and courteous, and their original quote was the lowest of four local companies.
Yelp
The movers were very careful with old, precious objects, worked a 12-hour day, and stayed pleasant throughout.
Negative Lexel Moving & Storage Reviews
Yelp
The pickup window was noon to 3 p.m., but the movers arrived around 9:30 p.m. after repeated calls and little communication. We ultimately found another company.
Karen Romans, Google
The mattress bag was ripped, the mattress stained with oil, and a custom headboard was cut with a box cutter. After two weeks without a callback, the company offered a small insurance payment.
Steve Gavrilles, Google
I was quoted a certain price for a small move, but the mover added $65 to the total.
Neutral Lexel Moving & Storage Reviews
Yelp
Booking was easy and the online estimate was quick. Only two of three movers arrived late and tired, but they were great; Lexel discounted the rate by $20 per hour.
Yelp
The movers handled my furniture quickly, carefully, and efficiently, but I was charged for a three-hour minimum that was not explained during the quote.
Yelp
Communication was good at first, but an armoire was left behind and follow-up scheduling was not flexible. The company later followed up to resolve the issue.
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add Lexel Moving & Storage to your shortlist in one click.
How moveBuddha rated Lexel Moving & Storage
Lexel Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Lexel Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Lexel Moving & Storage
Interstate moves, storage, and flexible booking: Of 517 reviews, 92% are positive. Reviewers praise responsive communication, efficient crews, careful handling, clear estimates, flexible scheduling, and successful long-distance service, although a few report damage. A few customers also report late arrivals.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Lexel Moving & Storage cost?
Lexel Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Lexel Moving & Storage compare to other Boston movers?
Lexel Moving & Storage ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Lexel Moving & Storage's ratings compare to other Boston movers
Lexel Moving & Storage's Yelp rating (4.5/5) is in line with the average across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Lexel Moving & Storage | 4.5/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Lexel Moving & Storage
Lexel Moving & Storage earns a 4.4/5 moveBuddha score, backed by 92% positive customer reviews across 517 verified reviews. Over 11 years in business, Lexel Moving & Storage has built a reputation for affordable rates and flexibility, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about Lexel Moving & Storage
How long has Lexel Moving & Storage been in business?
Lexel Moving & Storage has been in business for 11 years, founded in 2015.
Does Lexel Moving & Storage offer piano moving?
Yes, Lexel Moving & Storage offers piano moving. That's a specialty only 47% of Boston movers provide, compared to 40% nationally.
How does Lexel Moving & Storage's review score compare to other Massachusetts movers?
Lexel Moving & Storage earns 92% positive customer reviews across 517 verified customer reviews. Its composite moveBuddha score is 4.4/5. That's above the 90% average among Boston movers, and above the 90% Massachusetts average.
Thinking about booking Lexel Moving & Storage?
Compare Lexel Moving & Storage's quote against other top Massachusetts movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Massachusetts moving resources
If Lexel Moving & Storage isn't the right fit, explore other top-rated Massachusetts movers and popular Massachusetts moving routes below.
Massachusetts moving services
Popular Massachusetts moving routes
