Margaret's Movers and Storage Review
Fact Checked by:
Positive Reviews
20%
across 35 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
21
founded 2005
FMCSA Status
Inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed
Satisfactory rating
Margaret's Movers and Storage is a 4.5/5-rated Kentucky full-service mover, operating since 2005 (21 years in business). Margaret's Movers and Storage earns 20% positive reviews across 35 verified customer reviews. The company holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration with a satisfactory safety rating and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Margaret's Movers and Storage at a glance
- Track record: 21 years in business with 20% positive customer reviews across 35 verified reviews.
- Scale: 2 trucks operating across Kentucky
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
What this review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Margaret's Movers and Storage has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Margaret's Movers and Storage has about 20% positive reviews across roughly 35 total reviews, with an average Yelp rating of 1.9.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Margaret's Movers and Storage.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Margaret's Movers and Storage emphasizes clear communication, careful handling.
Recent reviews
"Margaret's Moving Company made it feel like a well-rehearsed Broadway show. Professional, fast, wrapped our furniture very well, and didn’t break a single thing. Highly recommend."
"Staff were courteous and helpful. They were knowledgeable about getting our whole house into one move, very impressive. Everything was handled with care and there were no issues."
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What do customers say about Margaret's Movers and Storage?
Across 35 verified customer reviews from multiple platforms, 20% are positive, 80% are negative, and 0% are neutral.
What customers like most about Margaret's Movers and Storage
- Professional and polite staff: Customers say the Margaret's Movers and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Margaret's Movers and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Margaret's Movers and Storage's attention to detail.
- Quick moving process: The team at Margaret's Movers and Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Margaret's Movers and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Margaret's Movers and Storage clients.
- Lack of communication: Poor or inconsistent updates from Margaret's Movers and Storage left some customers feeling in the dark.
Positive Margaret's Movers and Storage Reviews
Kyle M., Yelp
"Margaret's Moving Company made it feel like a well-rehearsed Broadway show. Professional, fast, wrapped our furniture very well, and didn’t break a single thing. Highly recommend."
Yelp
"Staff were courteous and helpful. They were knowledgeable about getting our whole house into one move, very impressive. Everything was handled with care and there were no issues."
Yelp
"We've used Margaret's Moving and Storage six times...integrity, punctuality, excellence, courtesy, professionalism, fairness, friendliness and warmth. I've recommended them to two friends who felt the same way."
Negative Margaret's Movers and Storage Reviews
Yelp
"They didn't deliver many items...A signed contract called for four people, but only two showed up...broken items. I would never, ever recommend this company."
Yelp
"The only reason I gave it one star is because there wasn't an option for ZERO stars. Poor management, disrespectful movers, overcharged, lazy, made moving day 10 times worse."
Yelp
"They broke my marble tabletop or stole it. Broke my flat screen tv. No response. Came to move me in a u-haul. Do use them. Negative 5 if I could."
Is Margaret's Movers and Storage licensed & insured?
Yes. Margaret's Movers and Storage holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration under the legal name MARGARET'S MOVERS INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed | 01/18/2026 |
| Safety rating | Satisfactory | 01/18/2026 |
| Fleet size | 2 power units | 01/18/2026 |
| FMCSA inspections | 0 total inspections | 01/18/2026 |
Movers in Kentucky are licensed and regulated by the Kentucky Transportation Cabinet (KYTC) – Division of Motor Carriers. Moving companies that operate within the state must carry adequate cargo insurance and file public tariffs detailing the services they offer and the cost for each. The KYTC can assist consumers with resolving disputes with movers, but only after a customer makes a formal written complaint. You can verify Margaret's Movers and Storage's active status on the Kentucky licensed movers database.
How moveBuddha rated Margaret's Movers and Storage
Margaret's Movers and Storage earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Margaret's Movers and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Margaret's Movers and Storage
Moving with Margaret's Movers and Storage sparks heated feedback. Only 7 of the 35 reviews, or 20%, reflect a positive experience, with clients praising professional and courteous staff, quick and efficient moves, careful handling of belongings, and helpful crews. Customers mention a standout team approach and knowledgeable service, putting them ahead in staff courtesy compared to some competitors. Yet, the bulk of input highlights problems: 80% report damaged items, surprise charges, and poor communication. People often describe costly billing surprises, delays, ignored warranty or insurance claims, left-behind or lost items, and a lack of response to concerns. Margaret's Movers receives far more negative commentary than similar local moving companies, signaling significant trust and reliability concerns.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Margaret's Movers and Storage cost?
Margaret's Movers and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Kentucky moving costs across all home sizes and service types, see our Kentucky moving cost guide.
How does Margaret's Movers and Storage compare to other Louisville movers?
Margaret's Movers and Storage ranks alongside the top full-service movers in Louisville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Louisville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
84% | A+ | ||
|
4.52 |
89% | A+ | ||
|
4.52 |
80% | A | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.5 |
86% | A+ | ||
|
4.5 |
20% | A+ | ||
|
4.34 |
86% | A | ||
|
4.38 |
87% | A+ | ||
|
4.34 |
89% | A+ |
How Margaret's Movers and Storage's ratings compare to other Louisville movers
Margaret's Movers and Storage's Yelp rating (1.9/5) is lower than the average across the 14 movers analyzed in Louisville, which carry an average Yelp rating of 2.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Margaret's Movers and Storage | 1.9/5 | -- |
| Louisville movers | 2.7/5 | 14 movers |
| Kentucky movers | 2.7/5 | 27 movers |
Final verdict: Margaret's Movers and Storage
Margaret's Movers and Storage earns a 4.5/5 moveBuddha score with 20% positive customer reviews across 35 verified reviews. With 21 years in business and 2 trucks operating across Kentucky, Margaret's Movers and Storage is a solid option to consider for Kentucky moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Margaret's Movers and Storage
Is Margaret's Movers and Storage a legitimate, licensed mover?
Yes. Margaret's Movers and Storage holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration. The company operates 2 trucks. You can verify their licensing status on the Kentucky state regulator database.
How does Margaret's Movers and Storage's review score compare to other Kentucky movers?
Margaret's Movers and Storage earns 20% positive customer reviews across 35 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Margaret's Movers and Storage's Yelp rating lower than other sources?
Margaret's Movers and Storage's 1.9/5 Yelp rating across 38 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Margaret's Movers and Storage offer?
Margaret's Movers and Storage is a full-service mover operating in Kentucky. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Margaret's Movers and Storage require a deposit?
Deposit requirements for Margaret's Movers and Storage depend on the type and timing of your move. Most Kentucky full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Margaret's Movers and Storage been in business?
Margaret's Movers and Storage has been in business for 21 years, founded in 2005. The company holds inactive usdot number per 49 cfr 390.19(b)(4); biennial update of mcs-150 data not completed FMCSA registration.
How do I choose the right Louisville moving company?
To pick the best Louisville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Margaret's Movers and Storage?
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