New Generation Moving & Storage, LLC Review 2026 (Bridgewater, MA)
Fact Checked by:
Positive
Reviews
92%
across 182 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
17
founded 2009
FMCSA
Status
Active
New Generation Moving & Storage, LLC is a 4.5/5-rated Massachusetts full-service mover, operating since 2009 (17 years in business). New Generation Moving & Storage, LLC earns 92% positive reviews across 182 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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New Generation Moving & Storage, LLC at a glance
- Track record: 17 years in business with 92% positive customer reviews (182 verified reviews)
- Scale: 3 trucks operating across Massachusetts
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
New Generation Moving & Storage, LLC's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 80% of Barnstable movers (60% nationally)
What this New Generation Moving & Storage, LLC review covers
Affordable rates
Flexibility
Consistency and follow-up
Good communication
Respectful of property
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. New Generation Moving & Storage, LLC has been in business for 17 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. New Generation Moving & Storage, LLC has about 92% positive reviews across roughly 182 total reviews, with an average Yelp rating of 4.3.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from New Generation Moving & Storage, LLC.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. New Generation Moving & Storage, LLC emphasizes clear communication, careful handling.
Recent reviews
Two very hard working gentleman helped me with my move today. The process was straightforward; everyone was responsive, punctual and the rate was decent.
Kurt came out and gave a very fair and reasonable estimate. He was flexible with dates and times. The job came in under the estimate.
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What do customers say about New Generation Moving & Storage, LLC?
New Generation Moving & Storage, LLC pulls in 92% positive reviews out of 182 verified ratings from multiple platforms, 6% negative, and 2% neutral.
What customers like most about New Generation Moving & Storage, LLC
- Affordable rates: Many reviewers found New Generation Moving & Storage, LLC to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that New Generation Moving & Storage, LLC was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that New Generation Moving & Storage, LLC stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from New Generation Moving & Storage, LLC throughout the moving process.
- Respectful of property: Customers appreciated how carefully New Generation Moving & Storage, LLC's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about New Generation Moving & Storage, LLC
- Inaccurate estimates: Estimates from New Generation Moving & Storage, LLC were sometimes way off from what customers were ultimately billed.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Did you move with New Generation Moving & Storage, LLC? Tell us how it went.
Leave a ReviewPositive New Generation Moving & Storage, LLC Reviews
Ana, Google
Two very hard working gentleman helped me with my move today. The process was straightforward; everyone was responsive, punctual and the rate was decent.
Kathryn Cilberto, Google
Kurt came out and gave a very fair and reasonable estimate. He was flexible with dates and times. The job came in under the estimate.
Eileen Koyon, Google
New Generation's prices were reasonable, with no hidden fees. Kurt answered all my questions and was able to pull together a fair quote.
Negative New Generation Moving & Storage, LLC Reviews
Movers did a good job. Unfortunately, the estimate was way off, by almost double, and management did not want to budge on the final price.
The total price still ended up at $2800 after we packed many items ourselves. They also forgot some things at the old house, which we still needed to move.
Nicholas Ferraz, Google
Movers damaged our front stairs and then discarded the broken stone. The company said a claim would be filed but never responded or provided a certificate of insurance.
Neutral New Generation Moving & Storage, LLC Reviews
The crew was wonderful, on time and went above and beyond for us during the move. I continued to email for six months asking for reimbursement, but I was never reimbursed.
In the end, the move was split into two days. The actual cost was at the original estimate, but the wood floors were not really protected and shelving was not set up.
Yelp
The workers worked hard, were respectful and damaged nothing. The company did not reassemble the beds or haul away the many empty boxes.
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Is New Generation Moving & Storage, LLC licensed & insured?
Yes. New Generation Moving & Storage, LLC is FMCSA-registered and active, operating under the legal name NEW GENERATION MOVING AND STORAGE LLC. The company runs 3 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 08/25/2026 |
| Fleet size | 3 power units | 08/25/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify New Generation Moving & Storage, LLC's active status on the Massachusetts licensed movers database.
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How moveBuddha rated New Generation Moving & Storage, LLC
New Generation Moving & Storage, LLC earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 4.0/5 average among Barnstable movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | New Generation Moving & Storage, LLC | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of New Generation Moving & Storage, LLC
Storage flexibility, long-distance expertise: Out of 182 customer reviews, 92% are positive and frequently mention efficient crews, flexible scheduling, well-organized moves, and support for complex jobs. Customers also value prompt arrivals and easy booking. A few customers report damage or missing items, unexpected charges, and poor claim follow-up.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does New Generation Moving & Storage, LLC cost?
New Generation Moving & Storage, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does New Generation Moving & Storage, LLC compare to other Barnstable movers?
New Generation Moving & Storage, LLC ranks alongside the top full-service movers in Barnstable on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Barnstable movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
79% | A+ | ||
|
4.28 |
97% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.36 |
95% | A+ | ||
|
4.72 |
88% | A+ | ||
|
4.3 |
100% | A+ | ||
|
4.5 |
92% | B- | ||
|
4.5 |
79% | A+ | ||
|
4.42 |
100% | A+ | ||
|
4.56 |
84% | A+ |
How New Generation Moving & Storage, LLC's ratings compare to other Barnstable movers
New Generation Moving & Storage, LLC's Yelp rating (4.3/5) is in line with the average across the 10 movers analyzed in Barnstable, which carry an average Yelp rating of 4.2/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| New Generation Moving & Storage, LLC | 4.3/5 | -- |
| Barnstable movers | 4.2/5 | 10 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: New Generation Moving & Storage, LLC
New Generation Moving & Storage, LLC earns a 4.5/5 moveBuddha score, backed by 92% positive customer reviews across 182 verified reviews. Over 17 years in business and 3 trucks operating across Massachusetts, New Generation Moving & Storage, LLC has built a reputation for affordable rates and flexibility, making it worth a look for your Massachusetts move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about New Generation Moving & Storage, LLC
What services does New Generation Moving & Storage, LLC offer?
New Generation Moving & Storage, LLC is a full-service mover operating in Massachusetts. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is New Generation Moving & Storage, LLC a legitimate, licensed mover?
Yes, New Generation Moving & Storage, LLC is FMCSA-registered and active, operating 3 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How do I choose the right Barnstable moving company?
To pick the best Barnstable mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does New Generation Moving & Storage, LLC require a deposit?
How much deposit New Generation Moving & Storage, LLC asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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