New Generation Moving & Storage, LLC Review
Fact Checked by:
Positive Reviews
92%
across 143 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
16
founded 2010
FMCSA Status
Active
New Generation Moving & Storage, LLC is a 4.4/5-rated Massachusetts full-service mover, operating since 2010 (16 years in business). New Generation Moving & Storage, LLC earns 92% positive reviews across 143 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
New Generation Moving & Storage, LLC at a glance
- Track record: 16 years in business with 92% positive customer reviews across 143 verified reviews.
- Scale: 3 trucks operating across Massachusetts
- Industry experience: 4.72/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
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What this review covers
What do customers say about New Generation Moving & Storage, LLC?
Across 143 verified customer reviews from multiple platforms, 92% are positive, 6% are negative, and 2% are neutral.
What customers like most about New Generation Moving & Storage, LLC
- Professional and polite staff (39%)
- Efficient service (36%)
- Careful handling (31%)
Most common complaints about New Generation Moving & Storage, LLC
- Unexpected charges (23%)
- Damage to items (22%)
- Lack of communication (20%)
Sample positive reviews
Jesse Beckley, Google
"Our sales rep Kurt was awesome! Friendly, fun movers got everything done efficiently and without damage. Highly recommend New Generation Moving & Storage!"
"The movers were polite, helpful and I would recommend."
Jeff Klimczyk, Google
"They showed up on time, professional and friendly. All the employees were careful, polite and left both houses clean. Hard workers! Would definitely use again."
Sample negative reviews
Corinne Whittington, Google
"Surprise! Let us inform you after we've moved you in that we under-estimated our quote by 35%. Be careful of a low ball estimate to get your job, then hold you hostage later on."
"Estimate was way off (by almost double) and management didn't want to budge on the final price. Very disappointing for what could've been a great experience."
Yelp
"They showed up late, most movers were sub-contracted, and we had scratches on the kitchen floor. Owner promised to fix the damage but never showed up."
Sample neutral reviews
"The crew was wonderful and went above and beyond, but the extra warranty for broken items was not honored. Six months of emails went unresolved."
"Moved during a snowstorm. Crew did their best, but office communication was lacking and several small damages weren't worth claiming."
Yelp
"Workers were respectful, packed well, and nothing was damaged, but company refused to remove used boxes and didn't reassemble beds as expected."
Is New Generation Moving & Storage, LLC licensed & insured?
Yes. New Generation Moving & Storage, LLC holds active FMCSA registration under the legal name NEW GENERATION MOVING AND STORAGE LLC. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 03/18/2026 |
| Fleet size | 3 power units | 03/18/2026 |
| FMCSA inspections | 0 total inspections | 03/18/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify New Generation Moving & Storage, LLC's active status on the Massachusetts licensed movers database.
How moveBuddha rated New Generation Moving & Storage, LLC
New Generation Moving & Storage, LLC earns a 4.4/5 composite rating based on 4 separate categories that each measure a different aspect of mover quality. Each is rated independently by moveBuddha's research team.
| Rating category | New Generation Moving & Storage, LLC | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| BBB | 4.78/5 | BBB rating & complaint resolution history |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of New Generation Moving & Storage, LLC
A reputation for stress-free moving stands out in customer feedback for New Generation Moving & Storage, LLC. The company received input from 143 clients, with 91.6% describing a positive experience. Clients praise the staff’s professionalism, careful handling of belongings, efficient service, clear communication, and fast moving process. Some customers also highlight responsive estimates, smooth interstate moves, and friendly interactions with the crews. The most common frustrations reported in negative feedback are unexpected increases in cost, inaccurate estimates versus the price charged, and rare cases of damage to property or items. Compared to other moving companies, New Generation is often rated as delivering friendlier, more reliable service, though improvements are needed in estimate accuracy and charge transparency. Neutral feedback centers on communication lapses and unmet service expectations, such as insurance claims and item assembly. Most customers found the moving process dependable and respectful, making New Generation a preferred option among local and interstate movers.
Ratings based on moveBuddha's research methodology, updated May 2026.
How much does New Generation Moving & Storage, LLC cost?
New Generation Moving & Storage, LLC does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does New Generation Moving & Storage, LLC compare to other Barnstable movers?
New Generation Moving & Storage, LLC ranks alongside the top full-service movers in Barnstable on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Barnstable movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.42 |
74% | A+ | ||
|
4.64 |
100% | A+ | ||
|
4.28 |
N/A | A+ | ||
|
4.34 |
94% | A+ | ||
|
4.5 |
77% | A+ | ||
|
4.22 |
100% | A+ | ||
|
4.62 |
89% | A+ | ||
|
4.48 |
88% | A+ | ||
|
4.76 |
96% | A+ | ||
|
4.48 |
71% | A+ |
Final verdict: New Generation Moving & Storage, LLC
New Generation Moving & Storage, LLC earns a 4.4/5 moveBuddha score with 92% positive customer reviews across 143 verified reviews. With 16 years in business and 3 trucks operating across Massachusetts, New Generation Moving & Storage, LLC is a solid option to consider for Massachusetts moves.
Best for: customers who value working with an established mover with long-standing industry experience.
All ratings reflect moveBuddha's analysis updated May 2026, based on independent research and verified customer reviews.
FAQs about New Generation Moving & Storage, LLC
Is New Generation Moving & Storage, LLC a legitimate, licensed mover?
Yes. New Generation Moving & Storage, LLC holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does New Generation Moving & Storage, LLC's review score compare to other Massachusetts movers?
New Generation Moving & Storage, LLC earns 92% positive customer reviews across 143 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does New Generation Moving & Storage, LLC offer?
New Generation Moving & Storage, LLC is a full-service mover operating in Massachusetts. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does New Generation Moving & Storage, LLC require a deposit?
Deposit requirements for New Generation Moving & Storage, LLC depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has New Generation Moving & Storage, LLC been in business?
New Generation Moving & Storage, LLC has been in business for 16 years, founded in 2010. The company holds active FMCSA registration.
How do I choose a Barnstable moving company?
To pick the best Barnstable mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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