Reliable Movers and Removal Review
Fact Checked by:
Positive Reviews
92%
across 178 reviews
moveBuddha Score
4.5/5
based on moveBuddha methodology
Years in Business
27
founded 1999
FMCSA Status
Active
Reliable Movers and Removal is a 4.5/5-rated New York full-service mover, operating since 1999 (27 years in business). Reliable Movers and Removal earns 92% positive reviews across 178 verified customer reviews. The company holds active FMCSA registration and operates 3 trucks. All ratings reflect moveBuddha's independent analysis.
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Reliable Movers and Removal at a glance
- Track record: 27 years in business with 92% positive customer reviews across 178 verified reviews.
- Scale: 3 trucks operating across New York
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Reliable Movers and Removal has been in business for 27 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Reliable Movers and Removal has about 92% positive reviews across roughly 178 total reviews, with an average Yelp rating of 3.9.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Reliable Movers and Removal.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Reliable Movers and Removal emphasizes clear communication, careful handling.
Recent reviews
"Our recent experience with Reliable Movers was absolutely incredible. The four crew members were polite, efficient, smart, and worked very well together as a finely-tuned team. Nothing was damaged during the move. Highly recommend!"
"The movers were on time, wrapped and bubble wrapped items, and were very efficient. The four guys worked really well together as a team and were careful with my furniture."
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What do customers say about Reliable Movers and Removal?
Across 178 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about Reliable Movers and Removal
- Efficient service: Many customers praise Reliable Movers and Removal for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Reliable Movers and Removal's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Reliable Movers and Removal's attention to detail.
- Quick moving process: The team at Reliable Movers and Removal often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Reliable Movers and Removal to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Reliable Movers and Removal
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Reliable Movers and Removal left some customers feeling in the dark.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Reliable Movers and Removal Reviews
"Our recent experience with Reliable Movers was absolutely incredible. The four crew members were polite, efficient, smart, and worked very well together as a finely-tuned team. Nothing was damaged during the move. Highly recommend!"
"The movers were on time, wrapped and bubble wrapped items, and were very efficient. The four guys worked really well together as a team and were careful with my furniture."
"Highly recommend Reliable Movers. Communication was clear, they handled everything perfectly, on time, and without hassle. Great company!"
Negative Reliable Movers and Removal Reviews
Yelp
"They were over two hours late. They only had to move about 10 items. Everything they moved got knicks and scratches. After all that they charged $350."
Yelp
"I was given a time, they didn't show and I had to call to find out where they were. Management poorly planned, movers were hours late. Movers were good but communication terrible."
Yelp
"Horrible customer service! My dressers were damaged during the move. Asked for a refund and was told 'fine,' but never got it. Phone calls hung up on me multiple times."
Neutral Reliable Movers and Removal Reviews
Yelp
"Management is poor to plan with, but the movers didn't have to communicate amongst themselves to rotate objects in doorways- they were a solid team. Took care wrapping my furniture and nothing was damaged."
Is Reliable Movers and Removal licensed & insured?
Yes. Reliable Movers and Removal holds active FMCSA registration under the legal name MICHAEL JOSEPH MORGAN. They operate 3 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/23/2026 |
| Fleet size | 3 power units | 02/23/2026 |
| FMCSA inspections | 0 total inspections | 02/23/2026 |
New York requires moving companies to have a license and obtain a New York Department of Transportation (NYDOT) number. A NYDOT license ensures your mover is in compliance with the state's safety, insurance, and operational regulations. You can verify Reliable Movers and Removal's active status on the New York licensed movers database.
How moveBuddha rated Reliable Movers and Removal
Reliable Movers and Removal earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Reliable Movers and Removal | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Reliable Movers and Removal
Reliable Movers and Removal earns rave feedback, with 178 reviews analyzed and 92.1% expressing strong satisfaction. Customers frequently point to efficient service, polite and professional staff, careful handling, quick moves, and budget-friendly prices. Many note the respectful attitude and attention to detail that sets this company apart from competitors. Input shows that rates are more affordable than most movers, with transparent pricing and zero hidden fees. Some feedback highlights concerns: delayed arrivals, poor communication from management, and a handful of damage reports. Most issues focus on scheduling and communication breakdowns versus the move itself. By comparison, few companies maintain such high praise for both the moving crew and low rates, though Reliable Movers should address punctuality concerns to match their service quality. For those seeking dependable, efficient, and polite movers with a reputation for careful work, this company stands out as a top choice in the region.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Reliable Movers and Removal cost?
Reliable Movers and Removal does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Reliable Movers and Removal compare to other Auburn movers?
Reliable Movers and Removal ranks alongside the top full-service movers in Auburn on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Auburn movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.5 |
92% | A+ | ||
|
4.42 |
90% | A+ | ||
|
4.64 |
88% | A+ | ||
|
4.36 |
93% | N/A | ||
|
4.52 |
71% | A+ | ||
|
4.48 |
91% | A+ | ||
|
4.5 |
74% | A+ | ||
|
4.48 |
94% | A+ | ||
|
4.3 |
88% | A+ | ||
|
4.34 |
91% | A+ |
How Reliable Movers and Removal's ratings compare to other Auburn movers
Reliable Movers and Removal's Yelp rating (3.9/5) is in line with the average across the 9 movers analyzed in Auburn, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Reliable Movers and Removal | 3.9/5 | -- |
| Auburn movers | 3.6/5 | 9 movers |
| New York movers | 3.7/5 | 146 movers |
Final verdict: Reliable Movers and Removal
Reliable Movers and Removal earns a 4.5/5 moveBuddha score with 92% positive customer reviews across 178 verified reviews. With 27 years in business and 3 trucks operating across New York, Reliable Movers and Removal is a solid option to consider for New York moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Reliable Movers and Removal
Is Reliable Movers and Removal a legitimate, licensed mover?
Yes. Reliable Movers and Removal holds active FMCSA registration. The company operates 3 trucks. You can verify their licensing status on the New York state regulator database.
How does Reliable Movers and Removal's review score compare to other New York movers?
Reliable Movers and Removal earns 92% positive customer reviews across 178 verified customer reviews. Its composite moveBuddha score is 4.5/5.
Why is Reliable Movers and Removal's Yelp rating lower than other sources?
Reliable Movers and Removal's 3.9/5 Yelp rating across 29 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Reliable Movers and Removal offer?
Reliable Movers and Removal is a full-service mover operating in New York. The company operates 3 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Reliable Movers and Removal require a deposit?
Deposit requirements for Reliable Movers and Removal depend on the type and timing of your move. Most New York full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Reliable Movers and Removal been in business?
Reliable Movers and Removal has been in business for 27 years, founded in 1999. The company holds active FMCSA registration.
How do I choose the right Auburn moving company?
To pick the best Auburn mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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