Road Runner Moving & Storage Review 2026 (Birmingham, AL)
Fact Checked by:
Positive
Reviews
52%
across 71 reviews
moveBuddha
Score
4.3/5
based on moveBuddha methodology
Years in
Business
45
founded 1981
Road Runner Moving & Storage is a 4.3/5-rated Alabama full-service mover, operating since 1981 (45 years in business). Road Runner Moving & Storage earns 52% positive reviews across 71 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Road Runner Moving & Storage at a glance
- Track record: 45 years in business with 52% positive customer reviews (71 verified reviews)
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 44/5
Road Runner Moving & Storage's services
- Full-service moving
- Interstate moving
- Storage: Offered by 58% of Birmingham movers (60% nationally)
- Piano moving: A specialty offered by 38% of Birmingham movers (40% nationally)
What this Road Runner Moving & Storage review covers
Helpful movers
Quick moving process
Efficient service
Professional and polite staff
Friendly and approachable staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Road Runner Moving & Storage has been in business for 45 years, demonstrating strong staying power in a competitive industry with services like interstate moving and office moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Road Runner Moving & Storage has about 52% positive reviews across roughly 71 total reviews, with an average Yelp rating of 1.7.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Road Runner Moving & Storage. Discounts may be available for groups like military.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Road Runner Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
The movers were very friendly, strong, and fast. They got the job done in a timely manner and were professional.
Pleasant experience with Road Runner. The crew was professional and courteous and treated my fragile items with care. Chase was reachable at any time.
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What do customers say about Road Runner Moving & Storage?
Road Runner Moving & Storage pulls in 52% positive reviews out of 71 verified ratings from multiple platforms, 47% negative, and 1% neutral.
What customers like most about Road Runner Moving & Storage
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Quick moving process: The team at Road Runner Moving & Storage often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Road Runner Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Road Runner Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Road Runner Moving & Storage.
Most common complaints about Road Runner Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Lack of communication: Poor or inconsistent updates from Road Runner Moving & Storage left some customers feeling in the dark.
Did you move with Road Runner Moving & Storage? Tell us how it went.
Leave a ReviewPositive Road Runner Moving & Storage Reviews
The movers were very friendly, strong, and fast. They got the job done in a timely manner and were professional.
Pleasant experience with Road Runner. The crew was professional and courteous and treated my fragile items with care. Chase was reachable at any time.
The crew worked very quickly and efficiently. They were respectful and moved everything with care. I couldn't have asked for a better group.
Negative Road Runner Moving & Storage Reviews
I noticed dented furniture and my TV completely ruined. I have been calling for at least four days straight and have left multiple voicemails about this issue.
Road Runner Moving either lost or stole four Samsung TVs, high end bed frame, surround sound equipment, chair, lamp. I incurred a loss of valuables worth $10,000.
They damaged almost every piece of furniture they moved. They told us one price and then charged us another price. They have been very rude.
Neutral Road Runner Moving & Storage Reviews
They were polite and professional on the phone but repeated schedule changes followed a weather-related cancellation and they missed the new window. My $100 deposit was not returned. A local company completed the move for less and without a deposit.
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How moveBuddha rated Road Runner Moving & Storage
Road Runner Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Birmingham movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Road Runner Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Road Runner Moving & Storage
Piano moves and storage options: Of 71 reviews, 52% are positive. Reviewers highlight fast, courteous crews, useful moving help, and support with packing, storage, and heavy items. Some reviewers flag damaged or missing belongings, surprise charges, missed appointments, and poor follow-up on claims or deposits.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Road Runner Moving & Storage cost?
Road Runner Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Alabama move
$1,134 – $2,478
How does Road Runner Moving & Storage compare to other Birmingham movers?
Road Runner Moving & Storage ranks alongside the top full-service movers in Birmingham on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Birmingham movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.44 |
99% | A+ | ||
|
4.5 |
97% | A+ | ||
|
4.36 |
98% | A+ | ||
|
4.5 |
65% | A+ | ||
|
4.3 |
52% | F | ||
|
4.36 |
95% | A+ | ||
|
4.44 |
82% | A+ | ||
|
4.34 |
93% | A+ | ||
4.14 |
86% | F | ||
|
4.44 |
98% | A+ |
How Road Runner Moving & Storage's ratings compare to other Birmingham movers
Road Runner Moving & Storage's Yelp rating (1.7/5) is lower than the average across the 40 movers analyzed in Birmingham, which carry an average Yelp rating of 3.3/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Road Runner Moving & Storage | 1.7/5 | -- |
| Birmingham movers | 3.3/5 | 40 movers |
| Alabama movers | 3.3/5 | 112 movers |
Final verdict: Road Runner Moving & Storage
Road Runner Moving & Storage earns a 4.3/5 moveBuddha score, backed by 52% positive customer reviews across 71 verified reviews. Over 45 years in business, Road Runner Moving & Storage has built a reputation for helpful movers and quick moving process, making it worth a look for your Alabama move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Road Runner Moving & Storage
How do I choose the right Birmingham moving company?
To pick the best Birmingham mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Road Runner Moving & Storage require a deposit?
How much deposit Road Runner Moving & Storage asks for depends on your move type and timing. Most Alabama full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Road Runner Moving & Storage's review score compare to other Alabama movers?
Road Runner Moving & Storage earns 52% positive customer reviews across 71 verified customer reviews. Its composite moveBuddha score is 4.3/5. That's below the 88% average among Birmingham movers, and below the 89% Alabama average.
Does Road Runner Moving & Storage offer piano moving?
Yes, Road Runner Moving & Storage offers piano moving. That's a specialty only 38% of Birmingham movers provide, compared to 40% nationally.
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