Soft Touch Moving & Packing, Phoenix, AZ (2026 Review)

Ryan Carrigan

Last Updated: Mar 18, 2026 • 5 min read

Fact Checked by: Hilary Snow

Soft Touch Moving & Packing

Efficient service

Quick moving process

Professional and polite staff

Careful handling

Affordable rates

Get Free Quote

No obligation • Free estimates

Positive Reviews

81%

Years Active

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Services Offered

Full-service moves
Packing
Unpacking
Custom crating
Antiques moving
Piano moves
Pool table moving
Junk removal
Storage available
International moves
Interstate moves
Intrastate moves
Office/business moves

Company Stats

Read Full Review

Industry Experience 5.0

Companies with more years in business often outperform newer competitors. Soft Touch Moving & Packing has been in business for 10 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.

Review Quality 3.8

Customer reviews are the clearest window into a mover’s reputation. Soft Touch Moving & Packing has about 81% positive reviews across roughly 383 total reviews, with an average Yelp rating of 3.5.

Quote Accuracy 4.2

Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Soft Touch Moving & Packing.

Customer Service 4.7

From responsiveness to follow-through, customer service is a big differentiator. Soft Touch Moving & Packing emphasizes clear communication, careful handling.

Recent Reviews

"Rick, Ben and Adrian were great with my move. They packed, moved, unpacked and unloaded an additional POD. Great job all around."

"They were fast and efficient, and we were blown away by their service. Pricing was very affordable, and well worth the cost. They wrapped everything up to keep our furniture safe."

DOT Number

2937496

Address

3411 E Corona Ave STE 107, Phoenix, AZ, 85040

Payment Methods

Cash • Credit Card

Phone

(480) 584-0865

Website

https://softtouchmoving.com/

Soft Touch Moving & Packing Reviews

Review Analysis

Soft Touch Moving & Packing stands out for speedy service, professional teams, and rates that undercut many competitors. More than 80% of customer feedback praised movers who worked fast, handled items with care, and brought friendly attitudes to each job. Customers highlight the company’s efficient work ethic and attention to protecting furniture, with prices that frequently beat other local options. Many mention repeat positive experiences, and booking and communication before moving day usually run smoothly. When issues arise, they are often serious—nearly 19% of feedback involved damage to property, poor communication, or movers arriving late. Reports include items left behind, extended wait times, or damage not addressed to satisfaction. Negative feedback frequently centers on resolving complaints and insufficient responses to claims. Despite these issues, Soft Touch earns higher marks for affordability and efficient work than most moving companies in Arizona. For quick, careful moves at a competitive price, many consider it a top option—while those needing ironclad reliability or complex claims service may want to double-check policies.Movers from Soft Touch Moving & Packing power through tough jobs with professionalism and speed, as recognized by three out of every four pieces of feedback. Efficient, careful, and friendly teams treat belongings like their own, and customers highlight their skill and courtesy. Many praise their punctuality and communication, while property and furniture typically arrive in great condition. Some clients noted crews consistently finish on time or ahead of schedule, making the process stress-free. A few movers go beyond expectations, offering creative problem-solving for tricky moves.

Get a quote (480) 584-0865

Read Reviews

Customer Reviews

80.9% of customers left positive reviews for Soft Touch Moving & Packing.

Google

Yelp

18.8% of customers left negative reviews for Soft Touch Moving & Packing.

Google

0.3% of customers left neutral reviews for Soft Touch Moving & Packing.

Yelp

Compare with other Phoenix area movers

Get an idea of how Soft Touch Moving & Packing compares to other Phoenix movers with the table below.

Company	Our rating	Positive reviews	BBB	Quote
NorthStar Moving Company 30 years in business	4.7	90%	A+	Get a quote
Camelback Moving 19 years in business	4.7	93%	A+	Get a quote
Arizona Discount Movers 48 years in business	4.58	79%	A+	Get a quote
Dircks Moving & Logistics 34 years in business	4.58	76%	A+	Get a quote
Daniel's Moving and Storage, Inc. 43 years in business	4.62	82%	A+	Get a quote
Moving Team Six LLC 13 years in business	4.76	95%	A+	Get a quote
Get Your Move On 19 years in business	4.5	92%	A+	Get a quote
Creative Moving & Packing LLC 16 years in business	4.52	95%	NR	Get a quote
Dose Moving & Storage 10 years in business	4.66	93%	A+	Get a quote
Copperstate Moving 10 years in business	4.56	84%	NR	Get a quote

FAQ

Is Soft Touch Moving & Packing properly licensed?

Though Arizona is largely an “unregulated” state, local moving companies are subject to some Arizona Department of Public Safety (AZDPS) and Department of Weights and Measures regulations intended to ensure that they operate safely and ethically.

The state license number for Soft Touch Moving & Packing is: , USDOT #: 2937496.

You can also use their state regulator website to look up their active status.

Does Soft Touch Moving & Packing have any additional locations outside of Phoenix?

We were only able to find this location for Soft Touch Moving & Packing.

Is Soft Touch Moving & Packing associated with a van line?

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Soft Touch Moving & Packing functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Phoenix movers?

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Phoenix moving company?

To choose the best moving company for you, start by researching reputable movers in Phoenix. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Phoenix moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.

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Ryan Carrigan

Ryan Carrigan is the co-founder of moveBuddha and a leading voice in the moving industry, helping hundreds of thousands of Americans make smarter, safer relocation decisions each year. With more than a decade of experience analyzing moving companies, pricing trends, and industry regulations, Ryan brings hands-on industry knowledge and data-driven insight to every guide and review. His research has been featured in Forbes, Consumer Reports, The New York Times, and NBC News.