Wakefield Moving & Storage, Inc. Review
Fact Checked by:
Positive Reviews
69%
across 13 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
21
founded 2005
FMCSA Status
Active
Wakefield Moving & Storage, Inc. is a 4.3/5-rated Massachusetts full-service mover, operating since 2005 (21 years in business). Wakefield Moving & Storage, Inc. earns 69% positive reviews across 13 verified customer reviews. The company holds active FMCSA registration and operates 5 trucks. All ratings reflect moveBuddha's independent analysis.
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Wakefield Moving & Storage, Inc. at a glance
- Track record: 21 years in business with 69% positive customer reviews across 13 verified reviews.
- Scale: 5 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
What this review covers
Professional and polite staff
Careful handling
Efficient service
Highly recommended
Secure storage facilities
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Wakefield Moving & Storage, Inc. has been in business for 21 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Wakefield Moving & Storage, Inc. has about 69% positive reviews across roughly 13 total reviews, with an average Yelp rating of 2.3.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Wakefield Moving & Storage, Inc..
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Wakefield Moving & Storage, Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
I have worked with Wakefield Moving and Storage now for over 2 years. They are great people who provide a quality moving experience for all. I would not hesitate to recommend them to anyone moving in the Boston area.
wakefield moving and storege is a really good company they do there job right and on time i think you should use them the are a better company then any other moving company.
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What do customers say about Wakefield Moving & Storage, Inc.?
Across 13 verified customer reviews from multiple platforms, 69% are positive, 31% are negative, and 0% are neutral.
What customers like most about Wakefield Moving & Storage, Inc.
- Professional and polite staff: Customers say the Wakefield Moving & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Wakefield Moving & Storage, Inc.'s attention to detail.
- Efficient service: Many customers praise Wakefield Moving & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Highly recommended: Many reviewers said they would recommend Wakefield Moving & Storage, Inc. to friends and family without hesitation.
- Secure storage facilities: Many customers reported that Wakefield Moving & Storage, Inc.'s storage sites were clean, climate-controlled, and safe.
Most common complaints about Wakefield Moving & Storage, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Wakefield Moving & Storage, Inc. left some customers feeling in the dark.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Positive Wakefield Moving & Storage, Inc. Reviews
Chuck Turack, Google
I have worked with Wakefield Moving and Storage now for over 2 years. They are great people who provide a quality moving experience for all. I would not hesitate to recommend them to anyone moving in the Boston area.
tuukka Rask, Google
wakefield moving and storege is a really good company they do there job right and on time i think you should use them the are a better company then any other moving company.
Lloyd McCollum, Google
Good warehouse crew fast careful and friendly
Negative Wakefield Moving & Storage, Inc. Reviews
M M., Yelp
Worst professional move I have had...Many other items were damaged though, one being a queen size bed frame/headboard that is beyond repair.
Ruth Lewis, Google
No one returned my call
Diosa M., Yelp
OK so I'll just start off by saying that only one of the movers spoke English...I'm in the process of filing a claim on my things that are broken destroyed and missing.
Is Wakefield Moving & Storage, Inc. licensed & insured?
Yes. Wakefield Moving & Storage, Inc. holds active FMCSA registration under the legal name WAKEFIELD MOVING AND STORAGE INC. They operate 5 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 04/14/2026 |
| Fleet size | 5 power units | 04/14/2026 |
| FMCSA inspections | 0 total inspections | 04/14/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Wakefield Moving & Storage, Inc.'s active status on the Massachusetts licensed movers database.
How moveBuddha rated Wakefield Moving & Storage, Inc.
Wakefield Moving & Storage, Inc. earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Wakefield Moving & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Wakefield Moving & Storage, Inc.
Customer feedback for Wakefield Moving & Storage, Inc. highlights strong professionalism, careful handling, and efficient service. Most reviewers praise the staff's courtesy and recommend the company, especially for secure storage. Some customers report damaged items, poor communication, and unfriendly interactions. Compared to other movers, Wakefield stands out for reliability but faces criticism for occasional mishandling and response delays.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Wakefield Moving & Storage, Inc. cost?
Wakefield Moving & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Wakefield Moving & Storage, Inc. compare to other Boston movers?
Wakefield Moving & Storage, Inc. ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.56 |
87% | A+ |
How Wakefield Moving & Storage, Inc.'s ratings compare to other Boston movers
Wakefield Moving & Storage, Inc.'s Yelp rating (2.3/5) is lower than the average across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Wakefield Moving & Storage, Inc. | 2.3/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Wakefield Moving & Storage, Inc.
Wakefield Moving & Storage, Inc. earns a 4.3/5 moveBuddha score with 69% positive customer reviews across 13 verified reviews. With 21 years in business and 5 trucks operating across Massachusetts, Wakefield Moving & Storage, Inc. is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Wakefield Moving & Storage, Inc.
Is Wakefield Moving & Storage, Inc. a legitimate, licensed mover?
Yes. Wakefield Moving & Storage, Inc. holds active FMCSA registration. The company operates 5 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Wakefield Moving & Storage, Inc.'s review score compare to other Massachusetts movers?
Wakefield Moving & Storage, Inc. earns 69% positive customer reviews across 13 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does Wakefield Moving & Storage, Inc. offer?
Wakefield Moving & Storage, Inc. is a full-service mover operating in Massachusetts. The company operates 5 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Wakefield Moving & Storage, Inc. require a deposit?
Deposit requirements for Wakefield Moving & Storage, Inc. depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Wakefield Moving & Storage, Inc. been in business?
Wakefield Moving & Storage, Inc. has been in business for 21 years, founded in 2005. The company holds active FMCSA registration.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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