Alexander's Mobility Services Review 2026 (Hayward, CA)
Fact Checked by:
Positive
Reviews
78%
across 134 reviews
moveBuddha
Score
4.5/5
based on moveBuddha methodology
Years in
Business
48
founded 1978
FMCSA
Status
Active
Satisfactory rating
Alexander's Mobility Services is a 4.5/5-rated California full-service mover, operating since 1978 (48 years in business). Alexander's Mobility Services earns 78% positive reviews across 134 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Alexander's Mobility Services at a glance
- Track record: 48 years in business with 78% positive customer reviews (134 verified reviews)
- Scale: 2,731 trucks operating across California
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Alexander's Mobility Services' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 53% of Hayward movers (60% nationally)
What this Alexander's Mobility Services review covers
Consistency and follow-up
Good communication
Careful handling
Respectful of property
Professional and polite staff
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Alexander's Mobility Services has been in business for 48 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Alexander's Mobility Services has about 78% positive reviews across roughly 134 total reviews, with an average Yelp rating of 2.1.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Alexander's Mobility Services.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Alexander's Mobility Services emphasizes clear communication, careful handling.
Recent reviews
Estimates and ETAs were communicated promptly, with changes updated well ahead of time. Packing, loading, and unloading went great, and last-minute scrambles were handled with care.
The men were so efficient and professional, friendly, respectful of our property. I wouldn’t use any company but Alexanders.
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What do customers say about Alexander's Mobility Services?
Alexander's Mobility Services pulls in 78% positive reviews out of 134 verified ratings from multiple platforms, 22% negative, and 1% neutral.
What customers like most about Alexander's Mobility Services
- Consistency and follow-up: Reviewers liked that Alexander's Mobility Services stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Alexander's Mobility Services throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Alexander's Mobility Services's attention to detail.
- Respectful of property: Customers appreciated how carefully Alexander's Mobility Services's team maneuvered furniture through tight spaces without damaging walls or floors.
- Professional and polite staff: Customers say the Alexander's Mobility Services's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Alexander's Mobility Services
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Did you move with Alexander's Mobility Services? Tell us how it went.
Leave a ReviewPositive Alexander's Mobility Services Reviews
Estimates and ETAs were communicated promptly, with changes updated well ahead of time. Packing, loading, and unloading went great, and last-minute scrambles were handled with care.
The men were so efficient and professional, friendly, respectful of our property. I wouldn’t use any company but Alexanders.
Alexander’s had clear and timely communication in both pricing and scheduling. Their crews were pleasant, efficient and professional and moved all of my heavy items without any damage.
Negative Alexander's Mobility Services Reviews
They rushed in packing my items with no care, chipped and scratched doors, dropped items, and damaged valuable oil-painting frames. I do not recommend them and will not work with them again.
Gursewak Singh, Google
Young lady at shipping/receiving was nice and polite. But their manager was very rude and aggressive.
Yelp
My assigned customer representative ignored my calls and emails, so I could not secure my moving date. The supervisor eventually stepped in. The same communication problems continued during and after the move.
Neutral Alexander's Mobility Services Reviews
Poor communication and inflexible scheduling led them to fail me on two consecutive moves.
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Is Alexander's Mobility Services licensed & insured?
Yes. Alexander's Mobility Services is FMCSA-registered and active, operating under the legal name ATLAS VAN LINES INC. It carries a satisfactory FMCSA safety rating. The company runs 2,731 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/27/2026 |
| Safety rating | Satisfactory | 07/27/2026 |
| Fleet size | 2,731 power units | 07/27/2026 |
| Van line affiliation | Affiliated with a national van line | Nov 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Alexander's Mobility Services' active status on the California licensed movers database.
Alexander's Mobility Services locations
Alexander's Mobility Services has 3 locations:
- Alexander's Mobility Services (headquarters)
- Poway
- Minneapolis
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How moveBuddha rated Alexander's Mobility Services
Alexander's Mobility Services earns a 4.5/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Hayward movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Alexander's Mobility Services | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Alexander's Mobility Services
Long-haul relocations, thoughtfully organized: Of 134 reviews, 78% are positive. Reviewers highlight efficient crews, helpful updates, organized packing, and careful handling, with a few exceptions involving damage. A few customers also report rude office interactions, disputed charges, and poor claims handling.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Alexander's Mobility Services cost?
Alexander's Mobility Services does not publish standard hourly rates or flat-fee pricing publicly. Movers in Hayward charge an average of $139/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Alexander's Mobility Services compare to other Hayward movers?
Alexander's Mobility Services ranks alongside the top full-service movers in Hayward on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Hayward movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
71% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.44 |
77% | A+ | ||
|
4.5 |
96% | A+ | ||
|
4.42 |
83% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.5 |
78% | B- | ||
|
4.58 |
96% | A+ |
How Alexander's Mobility Services' ratings compare to other Hayward movers
Alexander's Mobility Services' Yelp rating (2.1/5) is lower than the average across the 283 movers analyzed in Hayward, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Alexander's Mobility Services | 2.1/5 | -- |
| Hayward movers | 4.4/5 | 283 movers |
| California movers | 4.3/5 | 1126 movers |
Final verdict: Alexander's Mobility Services
Alexander's Mobility Services earns a 4.5/5 moveBuddha score, backed by 78% positive customer reviews across 134 verified reviews. Over 48 years in business and 2,731 trucks operating across California, Alexander's Mobility Services has built a reputation for consistency and follow-up and good communication, making it worth a look for your California move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Alexander's Mobility Services
Is Alexander's Mobility Services associated with a van line?
Yes, Alexander's Mobility Services is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
Why is Alexander's Mobility Services' Yelp rating lower than other sources?
Alexander's Mobility Services' 2.1/5 Yelp rating across 18 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
How long has Alexander's Mobility Services been in business?
Alexander's Mobility Services has been in business for 48 years, founded in 1978. The company is FMCSA-registered and active.
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