On The Go Moving and Storage Review
Fact Checked by:
Positive Reviews
78%
across 267 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
15
founded 2011
FMCSA Status
Active
On The Go Moving and Storage is a 4.6/5-rated Washington full-service mover, operating since 2011 (15 years in business). On The Go Moving and Storage earns 78% positive reviews across 267 verified customer reviews. The company holds active FMCSA registration and operates 13 trucks. All ratings reflect moveBuddha's independent analysis.
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On The Go Moving and Storage at a glance
- Track record: 15 years in business with 78% positive customer reviews across 267 verified reviews.
- Scale: 13 trucks operating across Washington
- Industry experience: 5/5
- Customer service: 4.72/5
- Review quality: 4.5/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. On The Go Moving and Storage has been in business for 15 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. On The Go Moving and Storage has about 78% positive reviews across roughly 267 total reviews, with an average Yelp rating of 4.1.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from On The Go Moving and Storage. Discounts may be available for groups like seniors.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. On The Go Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
"The movers were professional, friendly, and INSANELY efficient. Everyone else in the house was amazed by how quick they were able to put basically everything I own into a truck."
"Fantastic communication and courtesy calls. Movers showed great respect, charm and hustle. Fair pricing. I am extremely happy with them!"
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What do customers say about On The Go Moving and Storage?
Across 267 verified customer reviews from multiple platforms, 78% are positive, 19% are negative, and 4% are neutral.
What customers like most about On The Go Moving and Storage
- Efficient service: Many customers praise On The Go Moving and Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to On The Go Moving and Storage's attention to detail.
- Professional and polite staff: Customers say the On The Go Moving and Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at On The Go Moving and Storage often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from On The Go Moving and Storage throughout the moving process.
Most common complaints about On The Go Moving and Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Positive On The Go Moving and Storage Reviews
"The movers were professional, friendly, and INSANELY efficient. Everyone else in the house was amazed by how quick they were able to put basically everything I own into a truck."
Yelp
"Fantastic communication and courtesy calls. Movers showed great respect, charm and hustle. Fair pricing. I am extremely happy with them!"
"Highly recommend this company. The movers were very professional, on time and the driver did an amazing job handling and taking care of my plant. Thank you for your professionalism and hard work."
Negative On The Go Moving and Storage Reviews
Brian Murphy, Google
"The list of things damaged or outright destroyed is so long that I can't list it here. Contacted the company and never heard back. Paid 20% more than quoted due to delays."
Venkatram Pampana, Google
"Movers showed up at 3:30 PM instead of 11 AM. No proactive communication from management. The delay messed up our elevator slot and cost us more."
Yelp
"I hired On the Go for packing/moving services... They damaged a $1400 computer monitor beyond repair and only offered $15 for it. Other items were also damaged."
Neutral On The Go Moving and Storage Reviews
Yelp
"Used them for a local move in Seattle. My new home’s walls and some furniture were marked up. I paid over $1200; disappointing considering I expected more care."
Yelp
"The moving crew was great... The office staff lacked communication as well as customer service. Their vault storage was convenient but very expensive compared to pods."
Yelp
"First time using a mover—efficient team, truck had all basic supplies, but half of workers seemed inexperienced. Would consider other options next time."
Is On The Go Moving and Storage licensed & insured?
Yes. On The Go Moving and Storage holds active FMCSA registration under the legal name ON THE GO MOVING LLC. They operate 13 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/02/2026 |
| Fleet size | 13 power units | 05/02/2026 |
| FMCSA inspections | 0 total inspections | 05/02/2026 |
Movers operating within Washington DC city limits are subject to regulation by the Utilities and Transportation Commission, which issues operating permits to household goods moving companies. You can verify On The Go Moving and Storage's active status on the Washington licensed movers database.
On The Go Moving and Storage locations
On The Go Moving and Storage has 2 locations:
- On The Go Moving and Storage (headquarters)
- Bellevue
How moveBuddha rated On The Go Moving and Storage
On The Go Moving and Storage earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | On The Go Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of On The Go Moving and Storage
Moving made smoother, faster, and friendlier—most feedback for On The Go Moving and Storage reflects a standout customer experience. Out of 267 reviews, 77.5% were positive, highlighting efficient service, careful handling, and courteous crews. Customers appreciate quick moves, open communication, and professionalism, setting this company apart from typical movers where delays or lack of care are common. The company's workers frequently go beyond expectations, maintaining speed and safety—even on major jobs. Still, some reviewers reported damage to belongings, late arrivals, or higher costs than promised. A few encountered issues with lost or broken items and communication gaps during claims. Neutral feedback often mentioned satisfactory moves, but slower times or misdirected boxes occasionally frustrated clients. Positive sentiment dominates, with On The Go ranking highly for reliability and care, though shoppers should clarify insurance coverage and final charges for high-value items or strict schedules.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does On The Go Moving and Storage cost?
On The Go Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Washington moving costs across all home sizes and service types, see our Washington moving cost guide.
How does On The Go Moving and Storage compare to other Seattle movers?
On The Go Moving and Storage ranks alongside the top full-service movers in Seattle on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Seattle movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.62 |
73% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.6 |
78% | A+ | ||
|
4.62 |
85% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.56 |
81% | A | ||
|
4.52 |
88% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.44 |
92% | A+ |
How On The Go Moving and Storage's ratings compare to other Seattle movers
On The Go Moving and Storage's Yelp rating (4.1/5) is in line with the average across the 62 movers analyzed in Seattle, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| On The Go Moving and Storage | 4.1/5 | -- |
| Seattle movers | 3.7/5 | 62 movers |
| Washington movers | 3.7/5 | 94 movers |
Final verdict: On The Go Moving and Storage
On The Go Moving and Storage earns a 4.6/5 moveBuddha score with 78% positive customer reviews across 267 verified reviews. With 15 years in business and 13 trucks operating across Washington, On The Go Moving and Storage is a solid option to consider for Washington moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about On The Go Moving and Storage
Is On The Go Moving and Storage a legitimate, licensed mover?
Yes. On The Go Moving and Storage holds active FMCSA registration. The company operates 13 trucks. You can verify their licensing status on the Washington state regulator database.
How does On The Go Moving and Storage's review score compare to other Washington movers?
On The Go Moving and Storage earns 78% positive customer reviews across 267 verified customer reviews. Its composite moveBuddha score is 4.6/5.
What services does On The Go Moving and Storage offer?
On The Go Moving and Storage is a full-service mover operating in Washington. The company operates 13 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does On The Go Moving and Storage require a deposit?
Deposit requirements for On The Go Moving and Storage depend on the type and timing of your move. Most Washington full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has On The Go Moving and Storage been in business?
On The Go Moving and Storage has been in business for 15 years, founded in 2011. The company holds active FMCSA registration.
How do I choose the right Seattle moving company?
To pick the best Seattle mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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