Authority Moving Group Review

Overall Opinion

  • Authority Moving Group is a moving broker that offers state-to-state and cross-country moving services.
  • They serve residential and commercial customers.
  • Customer feedback with the BBB and their Google listing suggests plenty of room for improvement.
For even more long-distance moving companies, check out our list of the top interstate moving companies of 2021.

Pros

Cons

  • They offer “full-service” moving solutions, except local moving services.
  • Their website blog serves as a valuable resource for moving-related information.
  • Specialty service options include moving of pianos, pool tables, and more
  • The organization’s website never explains its role as a broker
  • The website provides very little details regarding their storage facility locations or capabilities

How does Authority Moving Group compare to other professional movers?

Company Price Vendor Type Quoting options Storage Minimum Move Size
American Van Lines $$ Broker Phone/virtual estimate Yes, free 30 days 1 bedroom
Safeway Moving $$ Carrier/Broker Phone/virtual estimate Yes, free 30 days 1 bedroom
Compass Van Lines $$ Carrier Phone/virtual estimate Yes 1 bedroom

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About Authority Moving Group

amg logoBased in Delray Beach, Florida, Authority Moving Group operates as a residential and commercial moving broker.

AMG Offers a Wide Range of Services

  • Interstate moving: Services include customized moving solutions for state-to-state moves, both large and small.
  • Long-distance moving: The organization facilitates cross-country moves throughout all U.S. states, except Alaska and Hawaii.
  • Storage: Storage space is made available for short- and long-term needs in a clean and pest-free environment. Climate-controlled units will protect any belongings from excessive humidity levels or exposure to extreme temperatures.
  • Packing: Professional packing and unpacking services use high-quality packing supplies and materials as part of their “full-service” capabilities.
  • Auto transport: AMG provides safe, affordable, and efficient moving services for all vehicle types.

Authority Moving Group also provides specialty services, including: 

  • Senior relocation: They perform services geared for seniors, including transitions to assisted living units or long-term care facilities
  • Military Relocation: They provide both moving services for military members and their families nationwide
  • Fine art moving: High-priced art collections and other valuables will be moved using the utmost care
  • Pool table moving: Moving services for pool tables and other oversized or awkward belongings are now available. Pool tables are fully disassembled, wrapped, and reassembled upon arrival at the destination.
  • Piano moving: AMG currently offers piano moving services for an additional fee.
  • Commercial moving: The company provides business relocation services and will safely transport office furniture, equipment, electronics, files, and company cars as needed.

How much does AMG charge?

AMG describes itself as a “budget-friendly” moving company. For obtaining a price estimate, customers may call directly using their 800# or submit some basic information online and await a return call from a representative.

Customers may choose electronic payment of their deposit via credit card or e-check using the website option pictured below.

Valuation and Insurance Options

The organization complies with the Federal Motor Carrier Safety Administration (FMCSA) requirements, and customers may choose released total value or third-party coverage options. Released Value Coverage represents the mandated minimum that provides sixty cents (.60) per pound per item. Full Value Coverage is available for an additional cost based on current market value. The company may either repair or replace a damaged item or make a payment equating to the current market value.

How do customers feel about Authority Moving Group?

AMG invites prospective customers to contact a company representative via e-mail, telephone, or in person. The website states that customer service is currently available 24 hours a day.

Is AMG Licensed and Registered?

Database Listed (Y/N)
AI FMCSA? NO
SAFER FMCSA? NO
Licensing Insurance FMCSA? NO
Better Business Bureau (BBB) YES

According to the state’s regulatory agency, the Florida Department of Agriculture and Consumer Service, Authority Moving Group LLC had a moving broker license MB122, which expired on 09/18/2021 and currently lacks operating authority.

How is AMG’s reputation?

Authority Moving Group currently remains unaccredited with the Better Business Bureau (BBB) and has an overall rating of F.

authority moving group bbb profile

BBB data shows that the organization was the subject of roughly 75 complaints over the past three years. The following table outlines the nature of the BBB received complaints:

Type of Complaint Number
Sales or Advertising 1
Billing or Collection Activity 10
Delivery Issues 20
Related to Warranties or Guarantees 0
Product or Service Problems 44

The company’s Google listing contains feedback from more than 190 customers with an overall rating of 3.1 out of 5.

No listing for Authority Moving Group currently exists on Yelp.

Final Thoughts

Authority Moving Group specializes in long-distance moving, packing, and storage services. Many of the negative posts from past customers involved pricing discrepancies, which suggests that poor communication often occurs regarding the terms and conditions of the agreement. Based on the Department of Transportation # posted on the AMG site, the company’s registration with the FMCSA appears inactive.

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