Citadel moving Review 2026 (Los Angeles, CA)
Fact Checked by:
Positive
Reviews
97%
across 78 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Citadel moving is a 3.4/5-rated California full-service mover. Citadel moving earns 97% positive reviews across 78 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Citadel moving at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 44/5
Citadel moving's services
- Packing
What this Citadel moving review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Citadel moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and office moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Citadel moving has about 97% positive reviews across roughly 78 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Citadel moving. Discounts may be available for groups like military.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Citadel moving emphasizes clear communication, careful handling.
Recent reviews
Citadel responded promptly to our last-minute request, gave the most reasonable quote, arrived on time, and handled everything with care.
Mike promptly explained the very reasonable rates. The crew were experienced, careful, efficient packers who wrapped furniture and pictures professionally.
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What do customers say about Citadel moving?
Citadel moving pulls in 97% positive reviews out of 78 verified ratings from multiple platforms, 3% negative, and 0% neutral.
What customers like most about Citadel moving
- Affordable rates: Many reviewers found Citadel moving to be more budget-friendly than competitors without sacrificing quality.
- Experienced movers: With years of experience, Citadel moving's crew brought confidence and know-how to each move.
- Flexibility: Clients liked that Citadel moving was willing to adjust schedules or accommodate last-minute changes.
- Organized packing: Citadel moving is often recognized for labeling boxes clearly and packing with structure and care.
- Quick response times: Customer support at Citadel moving was often noted for responding to questions or concerns almost immediately
Most common complaints about Citadel moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Citadel moving.
Positive Citadel moving Reviews
sophie goodis, Google
Citadel responded promptly to our last-minute request, gave the most reasonable quote, arrived on time, and handled everything with care.
Mim C., Yelp
Mike promptly explained the very reasonable rates. The crew were experienced, careful, efficient packers who wrapped furniture and pictures professionally.
Pam P., Yelp
Citadel offered very fast response times, flexible scheduling, and reasonable prices. The movers arrived on time and handled all my items with care.
Negative Citadel moving Reviews
Sheila H., Yelp
Movers were very thorough but very slow and did not complete the job. I had to hire another company and pay for three additional hours moving into storage.
Annjea L., Yelp
Furniture was not wrapped in blankets; several pieces arrived with smudges, scratches, and chips. The company offered only $100 for damages.
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How moveBuddha rated Citadel moving
Citadel moving earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Los Angeles movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Citadel moving | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Citadel moving
Smooth moves, strong value, and fast help define the feedback. Of 78 reviews, 76 were positive, or 97.4%, while 2 were negative, or 2.6%; no neutral reviews were provided. Customers often say Citadel offers lower rates than competing movers, quick replies, flexible scheduling, skilled crews, and careful, organized packing. Two customers reported slow work, an incomplete move, and furniture damage, showing that timing and item protection still need close attention.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Citadel moving cost?
Citadel moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Los Angeles charge an average of $126/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical California moving costs across all home sizes and service types, see our California moving cost guide.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Citadel moving compare to other Los Angeles movers?
Citadel moving ranks alongside the top full-service movers in Los Angeles on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Los Angeles movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
80% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.56 |
88% | N/A | ||
|
4.5 |
67% | F | ||
|
4.64 |
99% | A | ||
|
4.48 |
96% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.42 |
85% | F |
Final verdict: Citadel moving
Citadel moving earns a 3.4/5 moveBuddha score, backed by 97% positive customer reviews across 78 verified reviews. Citadel moving has built a reputation for affordable rates and experienced movers, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Citadel moving
How does Citadel moving's review score compare to other California movers?
Citadel moving earns 97% positive customer reviews across 78 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's above the 92% average among Los Angeles movers, and above the 91% California average.
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