Metropolitan Van & Storage, Inc. Review
Fact Checked by:
Positive Reviews
77%
across 34 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
60
founded 1966
FMCSA Status
Active
Satisfactory rating
Metropolitan Van & Storage, Inc. is a 4.2/5-rated California full-service mover, operating since 1966 (60 years in business). Metropolitan Van & Storage, Inc. earns 77% positive reviews across 34 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Metropolitan Van & Storage, Inc. at a glance
- Track record: 60 years in business with 77% positive customer reviews across 34 verified reviews.
- Scale: 2,731 trucks operating across California
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 3.84/5
- Quote accuracy: 3.96/5
What this review covers
Professional and polite staff
Efficient service
Knowledgeable staff
Good communication
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Metropolitan Van & Storage, Inc. has been in business for 60 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Metropolitan Van & Storage, Inc. has about 77% positive reviews across roughly 34 total reviews, with an average Yelp rating of 3.5.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Metropolitan Van & Storage, Inc., and Metropolitan Van & Storage, Inc. makes deposit expectations clear upfront. Discounts may be available for groups like AAA members.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Metropolitan Van & Storage, Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
The team was very helpful on maintaining my belongings. Superior customer service at this location.
Outstanding service across the board with skillful, courteous and genuinely nice people; the estimator was super efficient and accurate, and the office staff answered my questions. Very good pricing for my full service move!
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What do customers say about Metropolitan Van & Storage, Inc.?
Across 34 verified customer reviews from multiple platforms, 77% are positive, 24% are negative, and 0% are neutral.
What customers like most about Metropolitan Van & Storage, Inc.
- Professional and polite staff: Customers say the Metropolitan Van & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Metropolitan Van & Storage, Inc. for completing moves smoothly and with minimal downtime.
- Knowledgeable staff: Several reviewers pointed out that Metropolitan Van & Storage, Inc.'s crew answered questions confidently and provided useful advice.
- Good communication: Reviewers frequently mention clear, consistent updates from Metropolitan Van & Storage, Inc. throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Metropolitan Van & Storage, Inc.'s attention to detail.
Most common complaints about Metropolitan Van & Storage, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Lack of communication: Poor or inconsistent updates from Metropolitan Van & Storage, Inc. left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Metropolitan Van & Storage, Inc. Reviews
The team was very helpful on maintaining my belongings. Superior customer service at this location.
Yelp
Outstanding service across the board with skillful, courteous and genuinely nice people; the estimator was super efficient and accurate, and the office staff answered my questions. Very good pricing for my full service move!
Yelp
Metropolitan moved our entire house quickly and efficiently. There were no issues with any damages. Their prices are good. I would definitely use them again
Negative Metropolitan Van & Storage, Inc. Reviews
The account manager was nice, but the movers destroyed my furniture and belongings, and the more boxes I open the more I regret using this moving company. Please don't use them.
Yelp
Would not recommend this company. Numerous issues from movers damaging property and personal belongings due to being careless and being overcharged.
Yelp
If you want to be disappointed when a moving company doesn't show up on the day you booked it, then these are your people. If you want zero communication and people who don't answer the phone when you call...
Is Metropolitan Van & Storage, Inc. licensed & insured?
Yes. Metropolitan Van & Storage, Inc. holds active FMCSA registration under the legal name ATLAS VAN LINES INC. The company holds a satisfactory safety rating from the FMCSA. They operate 2,731 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/24/2026 |
| Safety rating | Satisfactory | 05/24/2026 |
| Fleet size | 2,731 power units | 05/24/2026 |
| FMCSA inspections | 0 total inspections | 05/24/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Metropolitan Van & Storage, Inc.'s active status on the California licensed movers database.
How moveBuddha rated Metropolitan Van & Storage, Inc.
Metropolitan Van & Storage, Inc. earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Metropolitan Van & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Metropolitan Van & Storage, Inc.
Service shines at Metropolitan Van & Storage, Inc., with 34 reviews analyzed and more than three-quarters highlighting positive feedback. Many customers call out the professional, polite staff and describe the service as efficient and responsive. People appreciated how knowledgeable and organized the team is—including accurate estimates and clear communication during every step. Movers often received praise for careful handling of belongings, which sets this company apart from others in the moving industry. On the other side, critical feedback mostly mentioned broken items, lack of communication regarding changes, and crews arriving late. A handful of negative reviews described missed delivery times and damaged property, concerns that typically reflect industry-wide pitfalls but were more pronounced here. Positive feedback outpaced complaints, making this company stand out for reliability and professionalism compared with many local competitors.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Metropolitan Van & Storage, Inc. cost?
Metropolitan Van & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Metropolitan Van & Storage, Inc. compare to other Sacramento movers?
Metropolitan Van & Storage, Inc. ranks alongside the top full-service movers in Sacramento on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Sacramento movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
81% | A+ | ||
|
4.52 |
72% | A | ||
|
4.58 |
95% | B+ | ||
|
4.58 |
93% | A+ | ||
|
4.38 |
74% | A+ | ||
|
4.56 |
77% | A+ | ||
|
4.2 |
77% | A+ | ||
|
4.38 |
82% | A+ | ||
|
4.34 |
83% | A+ | ||
|
4.42 |
86% | A+ |
How Metropolitan Van & Storage, Inc.'s ratings compare to other Sacramento movers
Metropolitan Van & Storage, Inc.'s Yelp rating (3.5/5) is in line with the average across the 24 movers analyzed in Sacramento, which carry an average Yelp rating of 3.9/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Metropolitan Van & Storage, Inc. | 3.5/5 | -- |
| Sacramento movers | 3.9/5 | 24 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Metropolitan Van & Storage, Inc.
Metropolitan Van & Storage, Inc. earns a 4.2/5 moveBuddha score with 77% positive customer reviews across 34 verified reviews. With 60 years in business and 2,731 trucks operating across California, Metropolitan Van & Storage, Inc. is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Metropolitan Van & Storage, Inc.
Is Metropolitan Van & Storage, Inc. a legitimate, licensed mover?
Yes. Metropolitan Van & Storage, Inc. holds active FMCSA registration. The company operates 2,731 trucks. You can verify their licensing status on the California state regulator database.
How does Metropolitan Van & Storage, Inc.'s review score compare to other California movers?
Metropolitan Van & Storage, Inc. earns 77% positive customer reviews across 34 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Metropolitan Van & Storage, Inc. offer?
Metropolitan Van & Storage, Inc. is a full-service mover operating in California. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Metropolitan Van & Storage, Inc. require a deposit?
Deposit requirements for Metropolitan Van & Storage, Inc. depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Metropolitan Van & Storage, Inc. been in business?
Metropolitan Van & Storage, Inc. has been in business for 60 years, founded in 1966. The company holds active FMCSA registration.
Is Metropolitan Van & Storage, Inc. associated with a van line?
Yes. Metropolitan Van & Storage, Inc. is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Sacramento moving company?
To pick the best Sacramento mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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