Metropolitan Van & Storage, Inc. Review 2026 (Benicia, CA)
Fact Checked by:
Positive
Reviews
75%
across 59 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
FMCSA
Status
Active
Satisfactory rating
Metropolitan Van & Storage, Inc. is a 3.3/5-rated California full-service mover. Metropolitan Van & Storage, Inc. earns 75% positive reviews across 59 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 2,731 trucks. All ratings reflect moveBuddha's independent analysis.
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Metropolitan Van & Storage, Inc. at a glance
- Scale: 2,731 trucks operating across California
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Metropolitan Van & Storage, Inc.'s services
- Packing
- Interstate moving
- Storage: Offered by 54% of Benicia movers (60% nationally)
What this Metropolitan Van & Storage, Inc. review covers
Flexibility
Consistency and follow-up
Good communication
Friendly and approachable staff
Professional and polite staff
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Metropolitan Van & Storage, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Metropolitan Van & Storage, Inc. has about 75% positive reviews across roughly 59 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Metropolitan Van & Storage, Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Metropolitan Van & Storage, Inc. emphasizes clear communication, careful handling.
Recent reviews
Metropolitan Van and Storage was extremely helpful in delivering and releasing my HHG shipment from my military move. Everyone was friendly, knowledgeable, and professional. Special shoutout to Diane for her quick response time and accommodating to my needs.
They were professional, courteous, engaging, helpful and transparent. My move from California to Oregon was seamless and they were on time on both front end and back end. My furniture all arrived without damage.
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What do customers say about Metropolitan Van & Storage, Inc.?
Metropolitan Van & Storage, Inc. pulls in 75% positive reviews out of 59 verified ratings from multiple platforms, 19% negative, and 7% neutral.
What customers like most about Metropolitan Van & Storage, Inc.
- Flexibility: Clients liked that Metropolitan Van & Storage, Inc. was willing to adjust schedules or accommodate last-minute changes.
- Consistency and follow-up: Reviewers liked that Metropolitan Van & Storage, Inc. stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Metropolitan Van & Storage, Inc. throughout the moving process.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Metropolitan Van & Storage, Inc..
- Professional and polite staff: Customers say the Metropolitan Van & Storage, Inc.'s crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
Most common complaints about Metropolitan Van & Storage, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Damage to home: Customers reported scratched floors, dinged walls, or other property damage during the move.
Did you move with Metropolitan Van & Storage, Inc.? Tell us how it went.
Leave a ReviewPositive Metropolitan Van & Storage, Inc. Reviews
Hayden Bentley, Google
Metropolitan Van and Storage was extremely helpful in delivering and releasing my HHG shipment from my military move. Everyone was friendly, knowledgeable, and professional. Special shoutout to Diane for her quick response time and accommodating to my needs.
Lori Kaiser, Google
They were professional, courteous, engaging, helpful and transparent. My move from California to Oregon was seamless and they were on time on both front end and back end. My furniture all arrived without damage.
Jonathan Korn, Google
I would hire them again any time. Mark was amazing helping her through the process. Mark and his team, Kyrie and Sean, took extra care with everything and moved it all in the time quoted.
Negative Metropolitan Van & Storage, Inc. Reviews
Deanna Weaver, Google
They did not wrap or pack the remaining items and loaded them in the truck as is. Our dining room table and couch was not wrapped or protected. RJ then put a hole in our wall.
Michael Douglas, Google
Multiple pieces of furniture were missing (only 2 of my 4 dining chairs arrived) and a significant chunk of my kitchen was missing. Communication was delayed.
Tafa Lefiti, Google
I waited for almost a month. I asked to have our stuff delivered on a certain day in December. I waited and waited and no one followed up with me. No one ever returned my calls.
Neutral Metropolitan Van & Storage, Inc. Reviews
Madison Loten, Google
The crew was friendly and efficient, they took about 7 hours to pack our apartment completely. They did cause a bit of damage but they helped us with the paperwork to cover the scratches and chipped paint. Good communication.
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Is Metropolitan Van & Storage, Inc. licensed & insured?
Yes. Metropolitan Van & Storage, Inc. is FMCSA-registered and active, operating under the legal name ATLAS VAN LINES INC. It carries a satisfactory FMCSA safety rating. The company runs 2,731 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/26/2026 |
| Safety rating | Satisfactory | 10/26/2026 |
| Fleet size | 2,731 power units | 10/26/2026 |
| Van line affiliation | Affiliated with a national van line | Nov 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Metropolitan Van & Storage, Inc.'s active status on the California licensed movers database.
Metropolitan Van & Storage, Inc. locations
Metropolitan Van & Storage, Inc. has 3 locations:
- Metropolitan Van & Storage, Inc. (headquarters)
- Sacramento
- Suffolk
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How moveBuddha rated Metropolitan Van & Storage, Inc.
Metropolitan Van & Storage, Inc. earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Benicia movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Metropolitan Van & Storage, Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Metropolitan Van & Storage, Inc.
Military moves, storage, and scale service: Of 59 reviews, 75% are positive. Customers praise helpful crews, clear updates, fair pricing, quick vehicle weighing, and strong military-move and storage support. A few report damaged or missing belongings, rushed packing, and frustration with claims.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Metropolitan Van & Storage, Inc. cost?
Metropolitan Van & Storage, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Benicia charge an average of $141/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Metropolitan Van & Storage, Inc. compare to other Benicia movers?
Metropolitan Van & Storage, Inc. ranks alongside the top full-service movers in Benicia on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Benicia movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.56 |
91% | A+ | ||
|
4.58 |
71% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.38 |
90% | N/A | ||
|
4.38 |
97% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.44 |
91% | A+ | ||
|
4.38 |
97% | A+ | ||
|
4.5 |
96% | A+ |
Final verdict: Metropolitan Van & Storage, Inc.
Metropolitan Van & Storage, Inc. earns a 3.3/5 moveBuddha score, backed by 75% positive customer reviews across 59 verified reviews. Metropolitan Van & Storage, Inc. has built a reputation for flexibility and consistency and follow-up, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Metropolitan Van & Storage, Inc.
How do I choose the right Benicia moving company?
To pick the best Benicia mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Is Metropolitan Van & Storage, Inc. associated with a van line?
Yes, Metropolitan Van & Storage, Inc. is a local affiliate of a national van line, giving it access to a national network of resources and reputation alongside local service attention. Learn what van lines are.
How long has Metropolitan Van & Storage, Inc. been in business?
Metropolitan Van & Storage, Inc.'s exact founding year is not publicly listed. The company is FMCSA-registered and active.
Does Metropolitan Van & Storage, Inc. require a deposit?
How much deposit Metropolitan Van & Storage, Inc. asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Metropolitan Van & Storage, Inc. offer?
Metropolitan Van & Storage, Inc. is a full-service mover operating in California. The company operates 2,731 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
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