Waters Moving & Storage Review
Fact Checked by:
Positive
Reviews
89%
across 309 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
51
founded 1975
FMCSA
Status
Inactive
Waters Moving & Storage is a 4.4/5-rated California full-service mover, operating since 1975 (51 years in business). Waters Moving & Storage earns 89% positive reviews across 309 verified customer reviews. The company holds inactive FMCSA registration. All ratings reflect moveBuddha's independent analysis.
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Waters Moving & Storage at a glance
- Track record: 51 years in business with 89% positive customer reviews across 309 verified reviews.
- Industry experience: 5/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 3.96/5
What this Waters Moving & Storage review covers
Professional and polite staff
Efficient service
Careful handling
Quick moving process
Helpful movers
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Waters Moving & Storage has been in business for 51 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Waters Moving & Storage has about 89% positive reviews across roughly 309 total reviews, with an average Yelp rating of 4.2.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Waters Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Waters Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Movers were extremely professional and efficient. Everything was packed, loaded, and moved with tremendous care. Not a single dent or scratch on anything. They made moving as stress-free as it could be."
"They arrived on time, worked efficiently, and handled everything with care. The estimate was accurate, and not a thing was broken. Would highly recommend Waters for any move!"
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What do customers say about Waters Moving & Storage?
Across 309 verified customer reviews from multiple platforms, 89% are positive, 10% are negative, and 1% are neutral.
What customers like most about Waters Moving & Storage
- Professional and polite staff: Customers say the Waters Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Waters Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Waters Moving & Storage's attention to detail.
- Quick moving process: The team at Waters Moving & Storage often gets the job done faster than expected, saving clients time.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Waters Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Waters Moving & Storage clients.
- Lack of communication: Poor or inconsistent updates from Waters Moving & Storage left some customers feeling in the dark.
Positive Waters Moving & Storage Reviews
Yelp
"Movers were extremely professional and efficient. Everything was packed, loaded, and moved with tremendous care. Not a single dent or scratch on anything. They made moving as stress-free as it could be."
"They arrived on time, worked efficiently, and handled everything with care. The estimate was accurate, and not a thing was broken. Would highly recommend Waters for any move!"
Yelp
"Professional, polite, and hardworking movers. They went above and beyond, making sure all my items were safe and placed where I wanted. So helpful throughout the entire process."
Negative Waters Moving & Storage Reviews
"Think twice if you value your furniture. Movers threw my stuff into boxes with no packing. Many antiques returned with damage, some missing. Charged more than quoted. I can't recommend them."
Yelp
"If I could give zero stars I would. Half my wood furniture got scratched and dinged. They did not stand behind the damage. They also charged double what they quoted and wanted cash only."
Yelp
"Upon my return, I found 2 full boxes missing, including family heirlooms. Linda in the office made it difficult to claim the loss, and I finally gave up. Do not store valuables with them."
Neutral Waters Moving & Storage Reviews
"Was a five star review for the first move, great services. Contacted them for the second move and the price they quoted me was INSANE. For a small 1bd apartment, price wasn't reasonable."
"I talked to Chris, prices were competitive and made a reservation. Movers were amazing, but later the office called only for additional payment, not about service. Watch your bill and get a receipt."
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Is Waters Moving & Storage licensed & insured?
Yes. Waters Moving & Storage holds inactive FMCSA registration. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Inactive | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Waters Moving & Storage's active status on the California licensed movers database.
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How moveBuddha rated Waters Moving & Storage
Waters Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Waters Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Waters Moving & Storage
Moving made easy—most feedback paints Waters Moving & Storage as a top-tier choice, with 309 reviews analyzed. Nearly 90% of feedback praises their polite and professional teams, efficient service, careful treatment of belongings, fast-moving crews, and genuine helpfulness. Customers often describe stress-free moves and seamless communication, with many mentioning prompt arrivals and consistent reliability. Several clients recommend Waters over other movers, citing predictable costs and flexible scheduling. In sharper contrast, nearly 10% shared problems. The most frequent complaints involve damaged items, unexpected extra charges, or breakdowns in communication—issues seen less with leading competitors. Some also noted challenges with claims or confusion about policies. While negative experiences are less common, they signal that attention to detail and clear billing could help Waters stand out even more among moving companies.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Waters Moving & Storage cost?
Waters Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$998 – $2,294
How does Waters Moving & Storage compare to other San Francisco movers?
Waters Moving & Storage ranks alongside the top full-service movers in San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Francisco movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
92% | A+ | ||
|
4.66 |
87% | A+ | ||
|
4.52 |
98% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.62 |
92% | A+ | ||
|
4.44 |
93% | A+ | ||
|
4.5 |
99% | A+ | ||
|
4.38 |
89% | F | ||
|
4.38 |
96% | A+ |
How Waters Moving & Storage's ratings compare to other San Francisco movers
Waters Moving & Storage's Yelp rating (4.2/5) is in line with the average across the 88 movers analyzed in San Francisco, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Waters Moving & Storage | 4.2/5 | -- |
| San Francisco movers | 4.4/5 | 88 movers |
| California movers | 4.3/5 | 370 movers |
Final verdict: Waters Moving & Storage
Waters Moving & Storage earns a 4.4/5 moveBuddha score with 89% positive customer reviews across 309 verified reviews. With 51 years in business, Waters Moving & Storage is a solid option to consider for California moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Waters Moving & Storage
Is Waters Moving & Storage a legitimate, licensed mover?
Yes. Waters Moving & Storage holds inactive FMCSA registration. You can verify their licensing status on the California state regulator database.
How does Waters Moving & Storage's review score compare to other California movers?
Waters Moving & Storage earns 89% positive customer reviews across 309 verified customer reviews. Its composite moveBuddha score is 4.4/5.
What services does Waters Moving & Storage offer?
Waters Moving & Storage is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Waters Moving & Storage require a deposit?
Deposit requirements for Waters Moving & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Waters Moving & Storage been in business?
Waters Moving & Storage has been in business for 51 years, founded in 1975. The company holds inactive FMCSA registration.
How do I choose the right San Francisco moving company?
To pick the best San Francisco mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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