Valley Relocation & Storage Review
Fact Checked by:
Positive Reviews
84%
across 138 reviews
moveBuddha Score
4.2/5
based on moveBuddha methodology
Years in Business
2
founded 2024
FMCSA Status
Active
Conditional rating
Valley Relocation & Storage is a 4.2/5-rated California full-service mover, operating since 2024 (2 years in business). Valley Relocation & Storage earns 84% positive reviews across 138 verified customer reviews. The company holds active FMCSA registration with a conditional safety rating and operates 15 trucks. All ratings reflect moveBuddha's independent analysis.
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Valley Relocation & Storage at a glance
- Track record: 2 years in business with 84% positive customer reviews across 138 verified reviews.
- Scale: 15 trucks operating across California
- Industry experience: 4.42/5
- Customer service: 4.42/5
- Review quality: 4.16/5
- Quote accuracy: 3.86/5
What this review covers
Professional and polite staff
Efficient service
Good communication
Quick moving process
Careful handling
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Company stats
Read full reviewIndustry experience 4.4
Companies with more years in business often outperform newer competitors. Valley Relocation & Storage has been in business for 2 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Valley Relocation & Storage has about 84% positive reviews across roughly 138 total reviews, with an average Yelp rating of 3.3.
Quote accuracy 3.8
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Valley Relocation & Storage, and Valley Relocation & Storage makes deposit expectations clear upfront.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Valley Relocation & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"The Valley team we worked with were fantastic! Coordination and timing of delivery at our new house was perfect. I would recommend Valley Relocation & Storage to anyone needing to move. Gaylynn was especially helpful answering any questions I had in a timely manner."
"Ron and Carrie at Valley Relocation & Storage were gracious enough to donate and deliver over 100 desks to our school. Communication, follow-through, and care for our needs have always been top-notch. Highly recommended!"
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What do customers say about Valley Relocation & Storage?
Across 138 verified customer reviews from multiple platforms, 84% are positive, 13% are negative, and 3% are neutral.
What customers like most about Valley Relocation & Storage
- Professional and polite staff: Customers say the Valley Relocation & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Valley Relocation & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from Valley Relocation & Storage throughout the moving process.
- Quick moving process: The team at Valley Relocation & Storage often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Valley Relocation & Storage's attention to detail.
Most common complaints about Valley Relocation & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Valley Relocation & Storage left some customers feeling in the dark.
Sample positive reviews
"The Valley team we worked with were fantastic! Coordination and timing of delivery at our new house was perfect. I would recommend Valley Relocation & Storage to anyone needing to move. Gaylynn was especially helpful answering any questions I had in a timely manner."
Steve Miner, Google
"Ron and Carrie at Valley Relocation & Storage were gracious enough to donate and deliver over 100 desks to our school. Communication, follow-through, and care for our needs have always been top-notch. Highly recommended!"
"Valley Relocation exceeded expectations that I had for a cross country move. The entire team of movers and support was very professional, on time, handled my belongings better than I would have, delivered on time, worked extremely hard, and I felt constant support."
Sample negative reviews
Yelp
"I wish I could give minus numbers, or zero stars. Movers caused damage, misplacement, and charged $600 more than quoted. Difficult to resolve claims; poor follow-up and communication. Insurance was not explained. Left some items outside. Nightmare experience."
Yelp
"Avoid this company at all costs. They packed up my worldly possessions and charged several thousand dollars with the contractual promise of interstate delivery. Missed the delivery window, then moved the goalposts, and stopped returning calls and emails."
Yelp
"First and foremost, quite an UNPROFESSIONAL moving company. Called days before the move, couldn't find a driver, overcharged due to box miscount, unorganized, did nothing to correct mistakes. Not recommended."
Sample neutral reviews
Yelp
"Clint and Jeff did a great job on our local move. They were careful and friendly. My wife had to tell the office to NEVER make her speak with one of their staffers, but the others were fine."
Yelp
"This place is okay they have some good polite workers I called them to help me move my furniture out of my house...some just didn't care and put things wherever. One worker smelled like weed; others were polite and hardworking."
"We have customer who store stuff here."
Is Valley Relocation & Storage licensed & insured?
Yes. Valley Relocation & Storage holds active FMCSA registration under the legal name VALLEY RELOCATION AND STORAGE OF NORTHERN CALIFORNIA INC. The company holds a conditional safety rating from the FMCSA. They operate 15 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 01/18/2026 |
| Safety rating | Conditional | 01/18/2026 |
| Fleet size | 15 power units | 01/18/2026 |
| FMCSA inspections | 0 total inspections | 01/18/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Valley Relocation & Storage's active status on the California licensed movers database.
Valley Relocation & Storage locations
Valley Relocation & Storage has 2 locations:
- Valley Relocation & Storage (headquarters)
- Livermore
How moveBuddha rated Valley Relocation & Storage
Valley Relocation & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Valley Relocation & Storage | What it measures |
|---|---|---|
| Industry experience | 4.42/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.86/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Valley Relocation & Storage
Customers give Valley Relocation & Storage strong marks for professionalism, efficiency, and careful handling of both residential and commercial moves. Out of 138 reviews, more than 84% feature positive feedback. Clients frequently highlight helpful and polite staff, dependable communication, and timely, organized moving services. Valley stands out for its skilled crews and quick process, making them a preferred choice among moving companies in California. A small percentage of reviews raise concerns mainly about damaged items, delivery delays, or a lack of communication during claims. Most negative input focuses on these areas rather than general service quality. Few neutral reviews mention inconsistent staff experiences. In the moving industry, Valley Relocation & Storage compares favorably to competitors, particularly for professionalism and efficiency, though they could improve their handling of damage claims and communication during unforeseen issues.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Valley Relocation & Storage cost?
Valley Relocation & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Valley Relocation & Storage compare to other Concord movers?
Valley Relocation & Storage ranks alongside the top full-service movers in Concord on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Concord movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.52 |
91% | A | ||
|
4.5 |
97% | A+ | ||
|
4.5 |
88% | A+ | ||
|
4.5 |
94% | A+ | ||
|
4.44 |
95% | A+ | ||
|
4.38 |
91% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.52 |
96% | A+ | ||
|
4.2 |
84% | A+ | ||
|
4.52 |
92% | A+ |
How Valley Relocation & Storage's ratings compare to other Concord movers
Valley Relocation & Storage's Yelp rating (3.3/5) is lower than the average across the 79 movers analyzed in Concord, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Valley Relocation & Storage | 3.3/5 | -- |
| Concord movers | 4.4/5 | 79 movers |
| California movers | 4.3/5 | 371 movers |
Final verdict: Valley Relocation & Storage
Valley Relocation & Storage earns a 4.2/5 moveBuddha score with 84% positive customer reviews across 138 verified reviews. With 2 years in business and 15 trucks operating across California, Valley Relocation & Storage is a solid option to consider for California moves.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Valley Relocation & Storage
Is Valley Relocation & Storage a legitimate, licensed mover?
Yes. Valley Relocation & Storage holds active FMCSA registration. The company operates 15 trucks. You can verify their licensing status on the California state regulator database.
How does Valley Relocation & Storage's review score compare to other California movers?
Valley Relocation & Storage earns 84% positive customer reviews across 138 verified customer reviews. Its composite moveBuddha score is 4.2/5.
What services does Valley Relocation & Storage offer?
Valley Relocation & Storage is a full-service mover operating in California. The company operates 15 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Valley Relocation & Storage require a deposit?
Deposit requirements for Valley Relocation & Storage depend on the type and timing of your move. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Valley Relocation & Storage been in business?
Valley Relocation & Storage has been in business for 2 years, founded in 2024. The company holds active FMCSA registration.
Is Valley Relocation & Storage associated with a van line?
Yes. Valley Relocation & Storage is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Concord moving company?
To pick the best Concord mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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