Moving Depot USA Review 2026 (Bensenville, IL)
Fact Checked by:
Positive
Reviews
33%
across 139 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Moving Depot USA is a 3.3/5-rated Illinois full-service mover. Moving Depot USA earns 33% positive reviews across 139 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Moving Depot USA at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
What this Moving Depot USA review covers
Quick moving process
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Moving Depot USA has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Moving Depot USA has about 33% positive reviews across roughly 139 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Moving Depot USA.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Moving Depot USA emphasizes clear communication.
Recent reviews
Very efficient. Thoroughly wrapped, loaded, made sure it was all safe & secure.
Amazing team of 3 guys who moved so much out of our house for our cross country move. We felt like things were being packaged super safely, they were friendly, fast efficient and would use them again!
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What do customers say about Moving Depot USA?
Moving Depot USA pulls in 33% positive reviews out of 139 verified ratings from multiple platforms, 67% negative, and 0% neutral.
What customers like most about Moving Depot USA
- Quick moving process: The team at Moving Depot USA often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Moving Depot USA for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Moving Depot USA's attention to detail.
- Friendly and approachable staff: Many customers felt at ease working with the courteous and personable team at Moving Depot USA.
Most common complaints about Moving Depot USA
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Moving Depot USA clients.
Positive Moving Depot USA Reviews
Shell Dyreson, Google
Very efficient. Thoroughly wrapped, loaded, made sure it was all safe & secure.
E N, Google
Amazing team of 3 guys who moved so much out of our house for our cross country move. We felt like things were being packaged super safely, they were friendly, fast efficient and would use them again!
Rob Silva, Google
Great service from start to finish. Very professional and handled my items with care and respect
Negative Moving Depot USA Reviews
Beverly Carter, Google
Consistent with other complaints, so much property damage upon delivery, which valued over $2k and they sent me a check for $75.
Sierra Schlager, Google
This company lost thousands of dollars worth of my stuff and I cannot get an email or call back. Not only that but multiple items were damaged.
Justin Clarke, Google
He tried to charge me an additional $1k after we hit 500 sq ft (we were quoted at 533 sq ft) and gave us an ultimatum to pay through Venmo or he would offload our belongings.
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How moveBuddha rated Moving Depot USA
Moving Depot USA earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Bensenville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Moving Depot USA | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Moving Depot USA
Fast hands, serious delivery risks: Moving Depot USA was reviewed in 139 submissions. Forty-six reviews were positive, representing 33.1% of the feedback. Positive customers praised quick moves, efficient crews, helpful support, careful wrapping, and friendly service. Compared with other movers mentioned, one customer called the experience 100% better than PODS, and several said they would hire Moving Depot again. The 93 negative reviews, or 66.9%, report damaged furniture, broken boxes, lost or misplaced belongings, late deliveries, weak communication, and unexpected charges. Customers also described low claim payments that failed to cover repairs or replacement. Fast pickup work did not prevent repeated delivery and pricing problems, leading many customers to recommend other movers or self-moving options.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Moving Depot USA cost?
Moving Depot USA does not publish standard hourly rates or flat-fee pricing publicly. Movers in Bensenville charge an average of $119/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does Moving Depot USA compare to other Bensenville movers?
Moving Depot USA ranks alongside the top full-service movers in Bensenville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Bensenville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
93% | A+ | ||
|
4.76 |
97% | A+ | ||
|
4.66 |
97% | C | ||
|
4.72 |
97% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.52 |
69% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.56 |
72% | A+ | ||
|
4.64 |
97% | A+ | ||
|
4.64 |
92% | B+ |
Final verdict: Moving Depot USA
Moving Depot USA earns a 3.3/5 moveBuddha score, backed by 33% positive customer reviews across 139 verified reviews. Moving Depot USA has built a reputation for quick moving process and efficient service, making it worth a look for your Illinois move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Moving Depot USA
How does Moving Depot USA's review score compare to other Illinois movers?
Moving Depot USA earns 33% positive customer reviews across 139 verified customer reviews. Its composite moveBuddha score is 3.3/5. That's below the 89% average among Bensenville movers, and below the 88% Illinois average.
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