Brighton Moving & Storage Review
Fact Checked by:
Positive Reviews
87%
across 69 reviews
moveBuddha Score
4.4/5
based on moveBuddha methodology
Years in Business
13
founded 2013
Brighton Moving & Storage is a 4.4/5-rated Massachusetts full-service mover, operating since 2013 (13 years in business). Brighton Moving & Storage earns 87% positive reviews across 69 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Brighton Moving & Storage at a glance
- Track record: 13 years in business with 87% positive customer reviews across 69 verified reviews.
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.5/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Affordable rates
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Brighton Moving & Storage has been in business for 13 years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.5
Customer reviews are the clearest window into a mover’s reputation. Brighton Moving & Storage has about 87% positive reviews across roughly 69 total reviews, with an average Yelp rating of 3.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Brighton Moving & Storage, and Brighton Moving & Storage makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Brighton Moving & Storage emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"They offered to help me with additional things without killing me with charges. Nice people, no damage, and they go the extra mile. Highly recommend them for moving and storage needs."
"The team did a very good job being careful, fast, and efficient. Not to mention they were friendly and personable. Would hire again!"
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What do customers say about Brighton Moving & Storage?
Across 69 verified customer reviews from multiple platforms, 87% are positive, 13% are negative, and 0% are neutral.
What customers like most about Brighton Moving & Storage
- Efficient service: Many customers praise Brighton Moving & Storage for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Brighton Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Brighton Moving & Storage's attention to detail.
- Quick moving process: The team at Brighton Moving & Storage often gets the job done faster than expected, saving clients time.
- Affordable rates: Many reviewers found Brighton Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Brighton Moving & Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Brighton Moving & Storage clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Brighton Moving & Storage Reviews
"They offered to help me with additional things without killing me with charges. Nice people, no damage, and they go the extra mile. Highly recommend them for moving and storage needs."
"The team did a very good job being careful, fast, and efficient. Not to mention they were friendly and personable. Would hire again!"
"Our moves with Brighton Moving have always been perfect. Staff go above and beyond, are quick, and ensure furniture and personal items are safe. Sweetest, most trustworthy and best people around."
Negative Brighton Moving & Storage Reviews
"I was told an estimate over the phone of $890... total came to $1,154. Deposit wasn't deducted. No answer for calls, extra charge unexplained. Not OK, check receipts yourself!"
Yelp
"Movers showed up over an hour late. The move went overtime, costing me more and leaving my dresser on the curb. Calls to the company for compensation went nowhere."
Yelp
"Low estimate but final bill was 30 to 60% over quoted. Damaged doorways and hardwood floors. Would not recommend this company."
How moveBuddha rated Brighton Moving & Storage
Brighton Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Brighton Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Brighton Moving & Storage
Brighton Moving & Storage delivers on speed, professionalism, and care, with 87% of 69 customer feedback entries praising efficient moves, friendly staff, meticulous item handling, quick service, and fair rates. Clients routinely mention the team’s reliability, flexible scheduling, and stress-free process. The most recurring strengths are how quickly and safely they move belongings and the polite, hardworking nature of the staff — a standard higher than many local moving companies. Some negative input, accounting for 13%, focuses on unexpectedly high final bills, delays on move day, or isolated cases of damaged items. When compared to typical area movers, Brighton stands out for value and speed, though prospective customers should clarify quotes and confirm timing to avoid misunderstandings noted in a few complaints.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Brighton Moving & Storage cost?
Brighton Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Brighton Moving & Storage compare to other Boston movers?
Brighton Moving & Storage ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.56 |
87% | A+ |
How Brighton Moving & Storage's ratings compare to other Boston movers
Brighton Moving & Storage's Yelp rating (3.8/5) is in line with the average across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Brighton Moving & Storage | 3.8/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Brighton Moving & Storage
Brighton Moving & Storage earns a 4.4/5 moveBuddha score with 87% positive customer reviews across 69 verified reviews. With 13 years in business, Brighton Moving & Storage is a solid option to consider for Massachusetts moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Brighton Moving & Storage
How does Brighton Moving & Storage's review score compare to other Massachusetts movers?
Brighton Moving & Storage earns 87% positive customer reviews across 69 verified customer reviews. Its composite moveBuddha score is 4.4/5.
Why is Brighton Moving & Storage's Yelp rating lower than other sources?
Brighton Moving & Storage's 3.8/5 Yelp rating across 24 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Brighton Moving & Storage offer?
Brighton Moving & Storage is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Brighton Moving & Storage require a deposit?
Deposit requirements for Brighton Moving & Storage depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Brighton Moving & Storage been in business?
Brighton Moving & Storage has been in business for 13 years, founded in 2013.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Brighton Moving & Storage?
Compare Brighton Moving & Storage's quote against other top Massachusetts movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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