Cratos Moving Review
Fact Checked by:
Positive Reviews
98%
across 110 reviews
moveBuddha Score
3.9/5
based on moveBuddha methodology
Cratos Moving is a 3.9/5-rated Massachusetts full-service mover. Cratos Moving earns 98% positive reviews across 110 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Cratos Moving at a glance
- Industry experience: 4.14/5
- Customer service: 3.58/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Quick moving process
Careful handling
Affordable rates
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Cratos Moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Cratos Moving has about 98% positive reviews across roughly 110 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Cratos Moving.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Cratos Moving emphasizes clear communication, careful handling.
Recent reviews
"They were so quick, wrapped my delicate items expertly, and were very friendly. I cannot recommend these guys enough!!"
"Miguel and Luiz called us early, were clear, kind and professional. Wrapped everything well, checked in with us often, and were fast and efficient. Price lower than other companies and no surprises."
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What do customers say about Cratos Moving?
Across 110 verified customer reviews from multiple platforms, 98% are positive, 2% are negative, and 0% are neutral.
What customers like most about Cratos Moving
- Efficient service: Many customers praise Cratos Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Cratos Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at Cratos Moving often gets the job done faster than expected, saving clients time.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cratos Moving's attention to detail.
- Affordable rates: Many reviewers found Cratos Moving to be more budget-friendly than competitors without sacrificing quality.
Most common complaints about Cratos Moving
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Lack of communication: Poor or inconsistent updates from Cratos Moving left some customers feeling in the dark.
Positive Cratos Moving Reviews
Yelp
"They were so quick, wrapped my delicate items expertly, and were very friendly. I cannot recommend these guys enough!!"
Yelp
"Miguel and Luiz called us early, were clear, kind and professional. Wrapped everything well, checked in with us often, and were fast and efficient. Price lower than other companies and no surprises."
Michelle J., Yelp
"The team was incredibly quick, efficient, and professional. They handled everything smoothly and carefully. Every crew member was courteous and respectful. We highly recommend them to anyone in need of reliable and skilled movers."
Negative Cratos Moving Reviews
"I received a quote, confirmed the move by phone and they never showed up for the move. No call, email or text. Very unprofessional. I do not recommend them at all."
How moveBuddha rated Cratos Moving
Cratos Moving earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Cratos Moving | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Cratos Moving
Cratos Moving earns high marks for delivering efficient service, professional staff, and a quick moving process, according to 110 customer reviews—98% of which are positive. Feedback highlights careful handling of belongings and affordable rates, making stressful moves easier and more budget-friendly. Customers consistently point to fast turnaround, staff courtesy, and price transparency as major strengths. Only a tiny fraction of respondents experienced issues, with two reports of missed appointments and no notification, pointing to delayed arrival or lack of communication as rare but significant concerns. Cratos Moving stands out as a trustworthy and quick-moving option compared to typical moving companies, setting higher standards for efficiency and professionalism while keeping costs reasonable.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Cratos Moving cost?
Cratos Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Cratos Moving compare to other Boston movers?
Cratos Moving ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.52 |
100% | A+ | ||
|
4.56 |
87% | A+ |
How Cratos Moving's ratings compare to other Boston movers
Cratos Moving earns a higher-than-average Yelp rating (5.0/5) across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cratos Moving | 5.0/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Cratos Moving
Cratos Moving earns a 3.9/5 moveBuddha score with 98% positive customer reviews across 110 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Cratos Moving
How does Cratos Moving's review score compare to other Massachusetts movers?
Cratos Moving earns 98% positive customer reviews across 110 verified customer reviews. Its composite moveBuddha score is 3.9/5.
What services does Cratos Moving offer?
Cratos Moving is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Cratos Moving require a deposit?
Deposit requirements for Cratos Moving depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Cratos Moving been in business?
Cratos Moving's exact founding year is not publicly listed.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Cratos Moving?
Compare Cratos Moving's quote against other top Massachusetts movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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