Cratos Moving Review 2026 (Chestnut Hill, MA)
Fact Checked by:
Positive
Reviews
98%
across 110 reviews
moveBuddha
Score
3.9/5
based on moveBuddha methodology
Cratos Moving is a 3.9/5-rated Massachusetts full-service mover. Cratos Moving earns 98% positive reviews across 110 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Cratos Moving at a glance
- Industry experience: 4.14/5
- Customer service: 3.58/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
Cratos Moving's services
- Full-service moving
- Packing & Unpacking
- Labor-only moving: Offered by 21% of Boston movers (29% nationally)
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Boston movers (60% nationally)
- Piano moving: A specialty offered by 47% of Boston movers (40% nationally)
What this Cratos Moving review covers
Affordable rates
Special handling available
Organized packing
Flexibility
Efficient service
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Cratos Moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Cratos Moving has about 98% positive reviews across roughly 110 total reviews, with an average Yelp rating of 5.0.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Cratos Moving.
Customer service 3.5
From responsiveness to follow-through, customer service is a big differentiator. Cratos Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
I have moved with Cratos Moving three times now, and I am pleased to say that each time has been a pleasure. The movers are courteous and efficient, and the prices are very affordable.
They could pack everything for me and transport it on the agreed date. I liked that they used high-quality boxes. They very professionally grouped my goods and distributed them in boxes. Besides, they duly signed every package.
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What do customers say about Cratos Moving?
Cratos Moving pulls in 98% positive reviews out of 110 verified ratings from multiple platforms, 2% negative, and 0% neutral.
What customers like most about Cratos Moving
- Affordable rates: Many reviewers found Cratos Moving to be more budget-friendly than competitors without sacrificing quality.
- Special handling available: Cratos Moving earned praise for offering specialized care for delicate or oversized items.
- Organized packing: Cratos Moving is often recognized for labeling boxes clearly and packing with structure and care.
- Flexibility: Clients liked that Cratos Moving was willing to adjust schedules or accommodate last-minute changes.
- Efficient service: Many customers praise Cratos Moving for completing moves smoothly and with minimal downtime.
Most common complaints about Cratos Moving
- Broken promises: Customers noted instances where Cratos Moving failed to deliver on services that were initially guaranteed.
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Cratos Moving.
Did you move with Cratos Moving? Tell us how it went.
Leave a ReviewPositive Cratos Moving Reviews
I have moved with Cratos Moving three times now, and I am pleased to say that each time has been a pleasure. The movers are courteous and efficient, and the prices are very affordable.
They could pack everything for me and transport it on the agreed date. I liked that they used high-quality boxes. They very professionally grouped my goods and distributed them in boxes. Besides, they duly signed every package.
I needed to move the piano. During the move, the movers wrapped the piano in special capes, and after loading it into the truck, they additionally strengthened it. In general, the team worked harmoniously and with good speed.
Negative Cratos Moving Reviews
DO NOT do business with these movers. I received a quote, confirmed the move by phone, and they never showed up. I received no call, email, or text that morning. Very unprofessional.
DO NOT do business with these movers. I received a quote, confirmed the move by phone, and they never showed up. I received no call, email, or text that morning. Very unprofessional.
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How moveBuddha rated Cratos Moving
Cratos Moving earns a 3.9/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Cratos Moving | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 3.58/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Cratos Moving
Flexible scheduling and practical options: 110 reviews are in, and 98% of them are positive. Customers value packing support, careful handling, quick work, clear estimates, fair prices, and storage or long-distance solutions. On the downside, some customers report a confirmed move was missed without notice, raising concerns about follow-through.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Cratos Moving cost?
Cratos Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Cratos Moving compare to other Boston movers?
Cratos Moving ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Cratos Moving's ratings compare to other Boston movers
Cratos Moving earns a higher-than-average Yelp rating (5.0/5) across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Cratos Moving | 5.0/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Cratos Moving
Cratos Moving earns a 3.9/5 moveBuddha score, backed by 98% positive customer reviews across 110 verified reviews. Cratos Moving has built a reputation for affordable rates and special handling available, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Cratos Moving
What services does Cratos Moving offer?
Cratos Moving is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Cratos Moving offer labor-only moving?
Yes, Cratos Moving offers labor-only moving for customers who rent their own truck or container. Only 21% of Boston movers offer this service, compared to 29% nationally.
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