Isaac's Moving & Storage Review 2026 (Stoughton, MA)
Fact Checked by:
Positive
Reviews
85%
across 326 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
38
founded 1988
FMCSA
Status
Active
Satisfactory rating
Isaac's Moving & Storage is a 4.4/5-rated Massachusetts full-service mover, operating since 1988 (38 years in business). Isaac's Moving & Storage earns 85% positive reviews across 326 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 25 trucks. All ratings reflect moveBuddha's independent analysis.
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Isaac's Moving & Storage at a glance
- Track record: 38 years in business with 85% positive customer reviews (326 verified reviews)
- Scale: 25 trucks operating across Massachusetts
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.84/5
- Quote accuracy: 4.24/5
Isaac's Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 76% of Boston movers (60% nationally)
What this Isaac's Moving & Storage review covers
Consistency and follow-up
Good communication
Careful handling
Respectful of property
Efficient service
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Isaac's Moving & Storage has been in business for 38 years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Isaac's Moving & Storage has about 85% positive reviews across roughly 326 total reviews, with an average Yelp rating of 3.4.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Isaac's Moving & Storage. Discounts may be available for groups like military.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. Isaac's Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
And the follow-up throughout the process was superb. Anytime I had a question -I actually got to speak to a person over the phone, who was always patient, informative and helpful.
Both the pick up crew, led by foreman Carlos, and delivery crew, led by foreman Alex, were attentive and professional and made sure every detail was taken care of. Everything was packed and handled with care, with zero damage.
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What do customers say about Isaac's Moving & Storage?
Isaac's Moving & Storage pulls in 85% positive reviews out of 326 verified ratings from multiple platforms, 13% negative, and 2% neutral.
What customers like most about Isaac's Moving & Storage
- Consistency and follow-up: Reviewers liked that Isaac's Moving & Storage stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Isaac's Moving & Storage throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Isaac's Moving & Storage's attention to detail.
- Respectful of property: Customers appreciated how carefully Isaac's Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Efficient service: Many customers praise Isaac's Moving & Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Isaac's Moving & Storage
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Did you move with Isaac's Moving & Storage? Tell us how it went.
Leave a ReviewPositive Isaac's Moving & Storage Reviews
James S., Yelp
And the follow-up throughout the process was superb. Anytime I had a question -I actually got to speak to a person over the phone, who was always patient, informative and helpful.
Rick Denton, Google
Both the pick up crew, led by foreman Carlos, and delivery crew, led by foreman Alex, were attentive and professional and made sure every detail was taken care of. Everything was packed and handled with care, with zero damage.
Margaret R., Yelp
My husband and I have used Isaac's Moving and Storage five times over the last 15 years and have had a wonderful experience each time. They arrive on time, take special care of our belongings, and deliver when scheduled.
Negative Isaac's Moving & Storage Reviews
Suzanne H., Yelp
Some things arrived broken and there are a few things that never arrived at all; not sure how that happens since it's all supposed to stay together. It's not cheap; and it ended up as a stressful experience.
Karen P., Yelp
The movers were 3 hours late to arrive at my home. The office never let me know they were going to be late, and the person in charge never called me back.
Olivia F., Yelp
I wasn't given an estimated drop-off date until less than 36 hours before arrival. The delivery was several days late, and two fragile, highly sentimental items were broken.
Neutral Isaac's Moving & Storage Reviews
Anonymous R., Yelp
Quoted weight estimate (done by video) ended up being off by almost 30%, adding unexpected charges to the final cost. However, the actual overs were excellent and timely.
San D., Yelp
We did a cross country move with Issac's and they did a great job! Only a few things were broken, they lost the screws for our Ikea bed, and some items got dirty.
Abdullah Almaatouq, Google
The level of care during the move-in was subpar. Several items were mishandled, and the team seems to have inadvertently taken the crate for my Peloton screen.
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Is Isaac's Moving & Storage licensed & insured?
Yes. Isaac's Moving & Storage is FMCSA-registered and active, operating under the legal name SAFE MOVERS INC. It carries a satisfactory FMCSA safety rating. The company runs 25 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/14/2026 |
| Safety rating | Satisfactory | 10/14/2026 |
| Fleet size | 25 power units | 10/14/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Isaac's Moving & Storage's active status on the Massachusetts licensed movers database.
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How moveBuddha rated Isaac's Moving & Storage
Isaac's Moving & Storage earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Isaac's Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Isaac's Moving & Storage
Complex moves, from storage to overseas shipping: Out of 326 customer reviews, 85% are positive. Customers praise careful packing, though a few customers report damage or missing items. They also praise punctual, efficient crews despite some late deliveries and value clear guidance through complicated relocations. Some also cite unexpected charges.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Isaac's Moving & Storage cost?
Isaac's Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Isaac's Moving & Storage compare to other Boston movers?
Isaac's Moving & Storage ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Isaac's Moving & Storage's ratings compare to other Boston movers
Isaac's Moving & Storage's Yelp rating (3.4/5) is lower than the average across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Isaac's Moving & Storage | 3.4/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Isaac's Moving & Storage
Isaac's Moving & Storage earns a 4.4/5 moveBuddha score, backed by 85% positive customer reviews across 326 verified reviews. Over 38 years in business and 25 trucks operating across Massachusetts, Isaac's Moving & Storage has built a reputation for consistency and follow-up and good communication, making it worth a look for your Massachusetts move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Isaac's Moving & Storage
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
How long has Isaac's Moving & Storage been in business?
Isaac's Moving & Storage has been in business for 38 years, founded in 1988. The company is FMCSA-registered and active.
Does Isaac's Moving & Storage require a deposit?
How much deposit Isaac's Moving & Storage asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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