Move and Improve Review 2026 (Newton, MA)
Fact Checked by:
Positive
Reviews
99%
across 100 reviews
moveBuddha
Score
4.0/5
based on moveBuddha methodology
Years in
Business
9
founded 2017
Move and Improve is a 4.0/5-rated Massachusetts full-service mover, operating since 2017 (9 years in business). Move and Improve earns 99% positive reviews across 100 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Move and Improve at a glance
- Track record: 9 years in business with 99% positive customer reviews (100 verified reviews)
- Industry experience: 3.86/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 3.96/5
Move and Improve's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Boston movers (60% nationally)
What this Move and Improve review covers
Affordable rates
Transparent pricing
Special handling available
Flexibility
Quick response times
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Company stats
Read full reviewIndustry experience 3.8
Companies with more years in business often outperform newer competitors. Move and Improve has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Move and Improve has about 99% positive reviews across roughly 100 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move and Improve. Discounts may be available for groups like military.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Move and Improve emphasizes clear communication, careful handling.
Recent reviews
They were extremely affordable, with three movers, a truck, blankets, and tape. Alex's response time was unmatched, and every item arrived undamaged.
They provided a very clear pricing structure, which is rare, and treated my belongings with care. I will use them again.
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What do customers say about Move and Improve?
Move and Improve pulls in 99% positive reviews out of 100 verified ratings from multiple platforms, 1% negative, and 0% neutral.
What customers like most about Move and Improve
- Affordable rates: Many reviewers found Move and Improve to be more budget-friendly than competitors without sacrificing quality.
- Transparent pricing: Many reviewers felt confident booking with Move and Improve due to honest, upfront pricing and no surprise fees.
- Special handling available: Move and Improve earned praise for offering specialized care for delicate or oversized items.
- Flexibility: Clients liked that Move and Improve was willing to adjust schedules or accommodate last-minute changes.
- Quick response times: Customer support at Move and Improve was often noted for responding to questions or concerns almost immediately
Most common complaints about Move and Improve
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
Did you move with Move and Improve? Tell us how it went.
Leave a ReviewPositive Move and Improve Reviews
They were extremely affordable, with three movers, a truck, blankets, and tape. Alex's response time was unmatched, and every item arrived undamaged.
They provided a very clear pricing structure, which is rare, and treated my belongings with care. I will use them again.
They were responsive, offered the most competitive rate, packed my kitchen, and accommodated extra items in storage with just a few emails.
Negative Move and Improve Reviews
Yelp
Buyer Beware! They quoted $240 per hour, 40% above their advertised $169 weekday rate and even higher than the listed $219 peak rate.
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How moveBuddha rated Move and Improve
Move and Improve earns a 4.0/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Move and Improve | What it measures |
|---|---|---|
| Industry experience | 3.86/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3.5/5 | Market presence & industry recognition |
Our summary of Move and Improve
Hard-to-beat value, tricky-item expertise: Feedback from 100 reviews is 99% positive. Customers praise responsive communication, punctual and efficient crews, careful handling of fragile or oversized items, furniture assembly, and competitive pricing. A few mention minimum charges, quotes above advertised rates, or a truck that was too small.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Move and Improve cost?
Move and Improve does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Move and Improve compare to other Boston movers?
Move and Improve ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Move and Improve's ratings compare to other Boston movers
Move and Improve earns a higher-than-average Yelp rating (4.8/5) across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Move and Improve | 4.8/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Move and Improve
Move and Improve earns a 4.0/5 moveBuddha score, backed by 99% positive customer reviews across 100 verified reviews. Over 9 years in business, Move and Improve has built a reputation for affordable rates and transparent pricing, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Move and Improve
How long has Move and Improve been in business?
Move and Improve has been in business for 9 years, founded in 2017.
Does Move and Improve require a deposit?
How much deposit Move and Improve asks for depends on your move type and timing. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Move and Improve offer?
Move and Improve is a full-service mover operating in Massachusetts. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does Move and Improve's review score compare to other Massachusetts movers?
Move and Improve earns 99% positive customer reviews across 100 verified customer reviews. Its composite moveBuddha score is 4.0/5. That's above the 90% average among Boston movers, and above the 90% Massachusetts average.
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