Move Mate Review 2026 (Melrose, MA)
Fact Checked by:
Positive
Reviews
98%
across 125 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Move Mate is a 3.4/5-rated Massachusetts full-service mover. Move Mate earns 98% positive reviews across 125 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Move Mate at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.96/5
Move Mate's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
What this Move Mate review covers
Affordable rates
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Move Mate has been in business for many years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Move Mate has about 98% positive reviews across roughly 125 total reviews.
Quote accuracy 3.9
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Move Mate, and Move Mate makes deposit expectations clear upfront.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Move Mate emphasizes clear communication, careful handling.
Recent reviews
Zack was responsive and a good communicator. The movers were respectful, on time, efficient and careful with all of our things. Very reasonable price—lower than 2 other companies.
They answer their phone, respond quickly, were available right away, communication was great, and their prices are good. They arrived on time and were careful with furniture and the building.
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What do customers say about Move Mate?
Move Mate pulls in 98% positive reviews out of 125 verified ratings from multiple platforms, 2% negative, and 0% neutral.
What customers like most about Move Mate
- Affordable rates: Many reviewers found Move Mate to be more budget-friendly than competitors without sacrificing quality.
- Efficient service: Many customers praise Move Mate for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Move Mate's attention to detail.
- Quick response times: Customer support at Move Mate was often noted for responding to questions or concerns almost immediately
- Respectful of property: Customers appreciated how carefully Move Mate's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Move Mate
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive Move Mate Reviews
May Wakamatsu, Google
Zack was responsive and a good communicator. The movers were respectful, on time, efficient and careful with all of our things. Very reasonable price—lower than 2 other companies.
Mary Grimmer, Google
They answer their phone, respond quickly, were available right away, communication was great, and their prices are good. They arrived on time and were careful with furniture and the building.
kylie haggis, Google
We had to book the day before our move and had an amazing experience. They were on time, worked super efficiently, and everything arrived just how we packed it with no damage.
Negative Move Mate Reviews
Mary Ellen Tero, Google
The second move was late, arrived with a van instead of a truck, and damaged an antique table and bureau. Zack did not respond to calls or texts, and there was no apology.
Carlos Smith, Google
They gave a low estimate, then added many hours. They ruined my bedding set, which cost more than $15,000, and did not resolve the problem.
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How moveBuddha rated Move Mate
Move Mate earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.8/5 average among Melrose movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Move Mate | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.96/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Move Mate
Fast, careful, and budget-friendly is the clear theme. Across 125 reviews, 123 customers, or 98.4%, gave positive feedback about affordable rates, efficient crews, quick replies, careful handling, and respect for furniture and buildings. Customers often said Move Mate cost less than competing movers or offered fair pricing while finishing jobs quickly and safely. Two 1-star accounts reported damaged furniture or bedding, scheduling problems, extra hours, and poor follow-up. These reports contrast with the many accounts of smooth moves and no damage. No 3-star feedback was provided. The main opportunity is to keep service quality consistent across crews and respond quickly when damage occurs.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Move Mate cost?
Move Mate does not publish standard hourly rates or flat-fee pricing publicly. Movers in Melrose charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Move Mate compare to other Melrose movers?
Move Mate ranks alongside the top full-service movers in Melrose on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Melrose movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
95% | A+ | ||
|
4.7 |
84% | A+ | ||
|
4.64 |
95% | A | ||
|
4.66 |
95% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.5 |
100% | A+ | ||
|
4.52 |
97% | A+ |
Final verdict: Move Mate
Move Mate earns a 3.4/5 moveBuddha score, backed by 98% positive customer reviews across 125 verified reviews. Move Mate has built a reputation for affordable rates and efficient service, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Move Mate
How long has Move Mate been in business?
Move Mate's exact founding year is not publicly listed.
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