Octopus Moving Review 2026 (Malden, MA)
Positive
Reviews
97%
across 585 reviews
moveBuddha
Score
4.1/5
based on moveBuddha methodology
FMCSA
Status
Active
Octopus Moving is a 4.1/5-rated Massachusetts full-service mover. Octopus Moving earns 97% positive reviews across 585 verified customer reviews. The company holds active FMCSA registration and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Octopus Moving at a glance
- Scale: 4 trucks operating across Massachusetts
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Octopus Moving's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Boston movers (60% nationally)
- Piano moving: A specialty offered by 47% of Boston movers (40% nationally)
What this Octopus Moving review covers
What do customers say about Octopus Moving?
Octopus Moving pulls in 97% positive reviews out of 585 verified ratings from multiple platforms, 3% negative, and 1% neutral.
What customers like most about Octopus Moving
- Affordable rates: Many reviewers found Octopus Moving to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Octopus Moving was willing to adjust schedules or accommodate last-minute changes.
- Quick moving process: The team at Octopus Moving often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Octopus Moving for completing moves smoothly and with minimal downtime.
- Respectful of property: Customers appreciated how carefully Octopus Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Octopus Moving
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Octopus Moving clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Inaccurate estimates: Estimates from Octopus Moving were sometimes way off from what customers were ultimately billed.
Did you move with Octopus Moving? Tell us how it went.
Leave a ReviewPositive Octopus Moving Reviews
Yelp
Simple, local, and easy. Tom gave me a fantastic rate on a last-minute move, and they moved our estimated inventory plus extra items at no extra cost.
Yelp
We got a very reasonable estimate; they arrived on time and completed the move quickly and efficiently. They even moved a gigantic couch through a narrow door.
pamela marquez, Google
The movers were punctual, careful, and efficient. They finished under the estimate, and the final bill was even lower than the initial quote.
Negative Octopus Moving Reviews
Yelp
They showed up without hand trucks, dropped a box, and broke an irreparable dish. They were careless and slow.
Narendra Timalsina, Google
The move took 5 hours and 15 minutes instead of the promised 3 hours, significantly increasing the total cost beyond expectations.
Alex Martin, Google
The movers brought a truck that was too small by half, so I had to hire another service the same day. They would not refund the depot travel fee.
Neutral Octopus Moving Reviews
Yelp
They arrived on time and everything arrived safely, but they took their time; with three friends helping, it felt like we did most of the moving.
Neidin Gonsalez, Google
The prices are high, but I understand.
Tara Yoo, Google
The movers did an amazing job, but the office called 30 minutes before the move to sell additional insurance. The packing request was also missing from the estimate.
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Is Octopus Moving licensed & insured?
Yes. Octopus Moving is FMCSA-registered and active, operating under the legal name OCTOPUS MOVING INC. The company runs 4 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/06/2026 |
| Fleet size | 4 power units | 06/06/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Octopus Moving's active status on the Massachusetts licensed movers database.
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How moveBuddha rated Octopus Moving
Octopus Moving earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Octopus Moving | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Octopus Moving
Short-notice help, competitive rates: Customers rate the company positively in 97% of 585 reviews. Common highlights include efficient crews, careful handling, punctual arrivals, easy booking, and help with difficult jobs. Pricing earns praise, with a few exceptions involving unexpected charges. Some reviewers flag poor communication and inaccurate time estimates.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Octopus Moving cost?
Octopus Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Octopus Moving compare to other Boston movers?
Octopus Moving ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
| 84% | A+ | |||
| 95% | A+ | |||
| 95% | A | |||
| 96% | A+ | |||
| 98% | A+ | |||
| 99% | A+ | |||
| 95% | A+ | |||
| 97% | A+ | |||
| 84% | A+ | |||
| 88% | A+ |
How Octopus Moving's ratings compare to other Boston movers
Octopus Moving's Yelp rating (4.5/5) is in line with the average across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Octopus Moving | 4.5/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Octopus Moving
Octopus Moving earns a 4.1/5 moveBuddha score, backed by 97% positive customer reviews across 585 verified reviews. Octopus Moving has built a reputation for affordable rates and flexibility, making it worth a look for your Massachusetts move.
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Octopus Moving
Does Octopus Moving offer piano moving?
Yes, Octopus Moving offers piano moving. That's a specialty only 47% of Boston movers provide, compared to 40% nationally.
Is Octopus Moving a legitimate, licensed mover?
Yes, Octopus Moving is FMCSA-registered and active, operating 4 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Octopus Moving's review score compare to other Massachusetts movers?
Octopus Moving earns 97% positive customer reviews across 585 verified customer reviews. Its composite moveBuddha score is 4.1/5. That's above the 90% average among Boston movers, and above the 90% Massachusetts average.
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Helpful Massachusetts moving resources
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