Octopus Moving Review
Fact Checked by:
Positive Reviews
95%
across 282 reviews
moveBuddha Score
4.1/5
based on moveBuddha methodology
FMCSA Status
Active
Octopus Moving is a 4.1/5-rated Massachusetts full-service mover. Octopus Moving earns 95% positive reviews across 282 verified customer reviews. The company holds active FMCSA registration and operates 4 trucks. All ratings reflect moveBuddha's independent analysis.
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Octopus Moving at a glance
- Scale: 4 trucks operating across Massachusetts
- Industry experience: 4.14/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
What this review covers
Efficient service
Professional and polite staff
Careful handling
Affordable rates
Good communication
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Company stats
Read full reviewIndustry experience 4.1
Companies with more years in business often outperform newer competitors. Octopus Moving has been in business for many years, demonstrating strong staying power in a competitive industry with services like interstate moving and intrastate moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Octopus Moving has about 95% positive reviews across roughly 282 total reviews, with an average Yelp rating of 4.5.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Octopus Moving.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. Octopus Moving emphasizes clear communication, careful handling.
Recent reviews
Absolutely fantastic—we had a difficult move. The guys were great, very professional and thoughtful. Even loved our dog. I would absolutely use them again.
The guys from Octopus were great—efficient, professional, communicated very well. Move was as painless as a move could be. I would hire them again for sure.
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What do customers say about Octopus Moving?
Across 282 verified customer reviews from multiple platforms, 95% are positiveLiquid error (line 376): comparison of String with 0 failedLiquid error (line 376): comparison of String with 0 failed.
What customers like most about Octopus Moving
- Efficient service: Many customers praise Octopus Moving for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Octopus Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Octopus Moving's attention to detail.
- Affordable rates: Many reviewers found Octopus Moving to be more budget-friendly than competitors without sacrificing quality.
- Good communication: Reviewers frequently mention clear, consistent updates from Octopus Moving throughout the moving process.
Most common complaints about Octopus Moving
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Octopus Moving clients.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Positive Octopus Moving Reviews
Bill B., Yelp
Absolutely fantastic—we had a difficult move. The guys were great, very professional and thoughtful. Even loved our dog. I would absolutely use them again.
The guys from Octopus were great—efficient, professional, communicated very well. Move was as painless as a move could be. I would hire them again for sure.
Victoria Small, Google
Octopus was much more affordable than any other quote... They finished in under four hours, were super professional, and just overall nice guys. Would use them again in a heartbeat!
Negative Octopus Moving Reviews
Quote seemed low, but hidden fees and charges added up. Moved slowly too, and some items got damaged. Surprised and disappointed—would not recommend.
We were quoted for a different truck size and had to hire another company last minute when Octopus arrived with a truck too small. No refund for deposit travel fee.
Yelp
Movers were an hour late, several hidden charges surfaced at the end, and the bill was higher than quoted. Communication about fragile item policies lacked clarity.
Neutral Octopus Moving Reviews
My movers did an amazing job with heavy and awkward items in the heat. But right before moving, I got a high-pressure call to buy insurance, and front office didn’t relay packing details. Odd experience.
Yelp
They were here on time and moved my things safely, but took their time and my friends did much of the work. Everything arrived safe.
Is Octopus Moving licensed & insured?
Yes. Octopus Moving holds active FMCSA registration under the legal name OCTOPUS MOVING INC. They operate 4 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 06/06/2026 |
| Fleet size | 4 power units | 06/06/2026 |
| FMCSA inspections | 0 total inspections | 06/06/2026 |
Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each. You can verify Octopus Moving's active status on the Massachusetts licensed movers database.
How moveBuddha rated Octopus Moving
Octopus Moving earns a 4.1/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Octopus Moving | What it measures |
|---|---|---|
| Industry experience | 4.14/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Octopus Moving
Octopus Moving earns high praise with 95% positive feedback from 282 reviews, a standout rate in this industry. Customers frequently highlight the crew’s efficiency, professionalism, careful handling of belongings, fair pricing, and clear communication. Many note that moves finish ahead of schedule, rates are competitive compared to larger companies, and the team is friendly and attentive throughout the process. Some reviewers mention responsive office staff and seamless, stress-free experiences even with challenging moves. Negative input is rare but mostly concerns unexpected charges on final bills, rare instances of damaged items, and a few reports of late arrivals or truck size mismatches. Only 4% of customer input reflects these issues, noticeably less than typical for moving services. Neutral feedback points to pushy insurance sales calls and slow pace in a few instances. Compared to most movers, Octopus Moving delivers standout consistency in service, transparent rates, and professionalism.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Octopus Moving cost?
Octopus Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
How does Octopus Moving compare to other Boston movers?
Octopus Moving ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
96% | A+ | ||
|
4.64 |
100% | A+ | ||
|
4.62 |
87% | A+ | ||
|
4.62 |
99% | A+ | ||
|
4.66 |
89% | A+ | ||
|
4.56 |
98% | A+ | ||
|
4.58 |
91% | A | ||
|
4.56 |
98% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.56 |
87% | A+ |
How Octopus Moving's ratings compare to other Boston movers
Octopus Moving's Yelp rating (4.5/5) is in line with the average across the 96 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Octopus Moving | 4.5/5 | -- |
| Boston movers | 4.0/5 | 96 movers |
| Massachusetts movers | 4.0/5 | 106 movers |
Final verdict: Octopus Moving
Octopus Moving earns a 4.1/5 moveBuddha score with 95% positive customer reviews across 282 verified reviews.
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Octopus Moving
Is Octopus Moving a legitimate, licensed mover?
Yes. Octopus Moving holds active FMCSA registration. The company operates 4 trucks. You can verify their licensing status on the Massachusetts state regulator database.
How does Octopus Moving's review score compare to other Massachusetts movers?
Octopus Moving earns 95% positive customer reviews across 282 verified customer reviews. Its composite moveBuddha score is 4.1/5.
What services does Octopus Moving offer?
Octopus Moving is a full-service mover operating in Massachusetts. The company operates 4 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Octopus Moving require a deposit?
Deposit requirements for Octopus Moving depend on the type and timing of your move. Most Massachusetts full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Octopus Moving been in business?
Octopus Moving's exact founding year is not publicly listed. The company holds active FMCSA registration.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Thinking about booking Octopus Moving?
Compare Octopus Moving's quote against other top Massachusetts movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
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