Roy’s Moving Review 2026 (Newton, MA)
Fact Checked by:
Positive
Reviews
83%
across 883 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
12
founded 2014
Roy’s Moving is a 4.4/5-rated Massachusetts full-service mover, operating since 2014 (12 years in business). Roy’s Moving earns 83% positive reviews across 883 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Roy’s Moving at a glance
- Track record: 12 years in business with 83% positive customer reviews (883 verified reviews)
- Industry experience: 4.72/5
- Customer service: 5/5
- Review quality: 3.84/5
- Quote accuracy: 4.14/5
Roy’s Moving's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 76% of Boston movers (60% nationally)
What this Roy’s Moving review covers
Quick response times
Quick moving process
Efficient service
Careful handling
Respectful of property
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Roy’s Moving has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.8
Customer reviews are the clearest window into a mover’s reputation. Roy’s Moving has about 83% positive reviews across roughly 883 total reviews, with an average Yelp rating of 1.9.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Roy’s Moving. Discounts may be available for groups like military.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Roy’s Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
I moved from New York to Boston and it couldn't have been easier. The guys were professional, very fast, and all of my furniture and belongings were delivered with care.
Lydia was prompt with a quote and deposit within 10 minutes, and Noe’s crew arrived within the stated window. They were quick, efficient, and effective on a third-floor walk-up.
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What do customers say about Roy’s Moving?
Roy’s Moving pulls in 83% positive reviews out of 883 verified ratings from multiple platforms, 16% negative, and 1% neutral.
What customers like most about Roy’s Moving
- Quick response times: Customer support at Roy’s Moving was often noted for responding to questions or concerns almost immediately
- Quick moving process: The team at Roy’s Moving often gets the job done faster than expected, saving clients time.
- Efficient service: Many customers praise Roy’s Moving for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Roy’s Moving's attention to detail.
- Respectful of property: Customers appreciated how carefully Roy’s Moving's team maneuvered furniture through tight spaces without damaging walls or floors.
Most common complaints about Roy’s Moving
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Roy’s Moving clients.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Did you move with Roy’s Moving? Tell us how it went.
Leave a ReviewPositive Roy’s Moving Reviews
Yelp
I moved from New York to Boston and it couldn't have been easier. The guys were professional, very fast, and all of my furniture and belongings were delivered with care.
Elizabeth Kyer, Google
Lydia was prompt with a quote and deposit within 10 minutes, and Noe’s crew arrived within the stated window. They were quick, efficient, and effective on a third-floor walk-up.
Blandine Joseph, Google
The team was very professional, efficient, and handled everything with great care. The movers worked quickly while making sure all my belongings were safe.
Negative Roy’s Moving Reviews
Christopher Kendrick-Castanho, Google
The delivery timeline was several weeks late, and the company lost family heirlooms and broke my box spring and bookshelf.
Kara Joy, Google
The price rose from $2,700 to $5,700 with hidden fees, and my belongings took 1.5 weeks to arrive instead of three days.
Megan Fiorino, Google
They charged almost $800 more than the original quote, lost crib and coffee-table parts, and arrived late for both pickup and delivery.
Neutral Roy’s Moving Reviews
Grace Taber, Google
The movers were thorough and protected our things, but the company charged six hours for about three hours of work and added travel time not included in the estimate.
Camila Quirgo Nunes, Google
The movers were great packing our things, but delivery was delayed from July 1 to July 10, and our new 75-inch TV arrived marked.
Courtney Simchak, Google
Lydia was responsive and the price was affordable, but my cancellation refund took more than three months and repeated follow-ups.
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How moveBuddha rated Roy’s Moving
Roy’s Moving earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.8/5 average among Boston movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Roy’s Moving | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 3.84/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.66/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4.5/5 | Market presence & industry recognition |
Our summary of Roy’s Moving
Last-minute moves, handled well: 83% of 883 reviews are positive. Customers praise fast, efficient crews, careful packing, respectful service, and the ability to take on urgent or complicated jobs. Less satisfied customers describe delivery delays, unexpected charges, damaged or missing belongings, and slow refunds or problem resolution.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does Roy’s Moving cost?
Roy’s Moving does not publish standard hourly rates or flat-fee pricing publicly. Movers in Boston charge an average of $128/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical Massachusetts moving costs across all home sizes and service types, see our Massachusetts moving cost guide.
Estimated for a typical 2-3 bedroom Massachusetts move
$1,011 – $2,084
How does Roy’s Moving compare to other Boston movers?
Roy’s Moving ranks alongside the top full-service movers in Boston on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Boston movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
84% | A+ | ||
|
4.72 |
95% | A+ | ||
|
4.64 |
95% | A | ||
|
4.58 |
96% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.56 |
84% | A+ | ||
|
4.72 |
88% | A+ |
How Roy’s Moving's ratings compare to other Boston movers
Roy’s Moving's Yelp rating (1.9/5) is lower than the average across the 263 movers analyzed in Boston, which carry an average Yelp rating of 4.0/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Roy’s Moving | 1.9/5 | -- |
| Boston movers | 4.0/5 | 263 movers |
| Massachusetts movers | 3.9/5 | 278 movers |
Final verdict: Roy’s Moving
Roy’s Moving earns a 4.4/5 moveBuddha score, backed by 83% positive customer reviews across 883 verified reviews. Over 12 years in business, Roy’s Moving has built a reputation for quick response times and quick moving process, making it worth a look for your Massachusetts move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about Roy’s Moving
How long has Roy’s Moving been in business?
Roy’s Moving has been in business for 12 years, founded in 2014.
How do I choose the right Boston moving company?
To pick the best Boston mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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