Roy's Moving Company, Boston, MA (2025 Review)

Roy's Moving Company

270 Parsons Street Suite 2,
Boston, MA 02135
48% of all reviews were positive
52% of reviews were negative
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Review Analysis
Customer feedback paints a sharp picture for Roy's Moving Company. Almost half (47.6%) highlight efficient service, quick moves, friendly, professional teams, careful handling, and affordable rates. Customers frequently mention prompt communication, smooth scheduling, and impressive speed—even for multi-stop or last-minute relocations.
Movers consistently earn praise for their positive attitudes and diligence in challenging weather or complex situations. Just over half (52.4%) report serious problems, especially with lost or misplaced items, broken belongings, and poor communication about delays or mistakes. Several say valuables vanished or arrived damaged, with the company reportedly hard to reach and slow or unwilling to resolve claims. Some cite extra charges, inaccurate delivery windows, and a lack of accountability as key frustrations. While rates are competitive and the teams can be quick and polite, issues with missing items and unresponsive service hurt the company’s reliability compared to top-rated movers who prioritize transparency and customer support.
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Get a Quote (617) 202-3300

What customers like

48% of customers left positive reviews for Sherman Moving Company. Read a few of them below:

Yelp
Moved from NY to Boston easily. The team was professional, fast, and took great care with my furnitu…
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Yelp
Moved 3 times in 3 months, Roy's did it all quickly and safely. George, Oscar and Rafael handled eve…
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Yelp
Got a quote quickly, booked easily, and the crew handled my third-floor move fast and efficiently. V…
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Google
Came through with just a day's notice to move antique heirlooms; nothing damaged and the movers hand…
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Google
Prices were fair, team showed up right on time, friendly, professional, and efficient with careful p…
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Things to consider

52% of Sherman Moving Company customers left negative reviews. You can read those here:

Yelp
Missing and damaged several items, including irreplaceable valuables. Three months later, no refund,…
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Yelp
Paid extra for guaranteed delivery date, but items arrived late & some were missing; lost my Roomba,…
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Yelp
My belongings have been missing for weeks, staff unresponsive, and promised delivery times ignored. …
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Yelp
Boxes and personal items lost or left behind, company won’t return calls or fix their mistakes. Zero…
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Yelp
Most of my furniture damaged and lots of lost items. The company ignores calls and compensation is i…
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Services

  • Local Moves
  • Intrastate moves
  • Interstate moves
  • Full-service packing
  • Labor-only help
  • Custom crating
  • Climate-controlled storage
  • Senior moves
  • Office moves
  • Small moves
  • Full-valuation coverage
  • Instant email quote

Company info

Years in Business 11
Deposit required
Pay by credit card
Ask for special discounts and offers

Note: If you're moving out of state, check out our list of the best long distance movers in Massachusetts.

Cost to move with Roy's Moving Company

On average, the cost to hire movers in Massachusetts is $101 an hour.

You could pay more or less with Roy's Moving Company depending on the specific details of your move. For an estimate of your move costs you can use our Moving Cost Calculator.

Compare with other Boston-area movers

Company Quote Rating
Oscar's Moving Company Get A Quote starstarstarstarstar
5 overall rating
Boston Best Rate Movers Get A Quote starstarstarstarstar
4.96 overall rating

Moving out of Massachusetts?

If you are moving from Boston, MA, to another state, finding a company that is well-versed in interstate relocations is key to having as stress-free an experience as possible.

The top interstate movers understand the particular logistics involved in out-of-state relocations and have the equipment and manpower to safely and efficiently move your belongings across state lines.

Cost to move out of Massachusettstoggle

If you're moving out of state, here are some sample moving quotes:

Click here to see all popular moving routes.

FAQ

Is Roy's Moving Company properly licensed?toggle

Moving companies in Massachusetts are required to obtain a license from the Massachusetts Department of Public Utilities – Transportation Oversight Division to provide local and intrastate moving services in

Massachusetts movers must carry adequate cargo insurance and publicly file their tariffs required to list the services they provide and the cost for each.

USDOT #: .

You can also use their state regulator website to look up their active status.

Does Roy's Moving Company have any additional locations outside of Boston?toggle

We were only able to find this location for Roy's Moving Company.

Is Roy's Moving Company Associated with a van line?toggle

Van lines are networks of local movers that operate separately but under the same umbrella of a multi-state organization. It's not as complicated as it sounds. Learn what van lines are.

Roy's Moving Company functions as an independent moving company. They are not affiliated with a van line company.

Should you negotiate with Boston movers?toggle

While haggling over moving costs isn't typically effective, there are still ways to save. Many companies offer ongoing moving discounts for groups like seniors, military personnel, and students, as well as special offers for early-bird reservations.

Getting quotes from multiple companies will also allow you to inquire about price matching. Some movers will honor lower quotes from competitors, so it doesn’t hurt to ask — and be ready to show estimates from other companies.

How do I choose a Boston moving company?toggle

To choose the best moving company for you, start by researching reputable movers in Boston. You'll want to be on the lookout for companies with mostly positive customer reviews, valid licenses, and comprehensive insurance to ensure your belongings are protected. Beyond that, you’ll want to make sure they can handle the type of move you need.

Ask for detailed moving quotes from at least three companies to compare services, pricing, and availability. A reliable Boston moving company will be one that offers transparent pricing, excellent communication, and a proven track record of successful moves.


Helpful Massachusetts resources

https://www.facebook.com/p/Roys-Moving-Company-100064325130332/, https://twitter.com/roy_moving?lang=en