PODS Moving & Storage Review 2026 (Tyler, TX)
Fact Checked by:
Positive
Reviews
72%
across 17,934 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
18
founded 2008
FMCSA
Status
Active
PODS Moving & Storage is a 4.2/5-rated Texas full-service mover, operating since 2008 (18 years in business). PODS Moving & Storage earns 72% positive reviews across 17,934 verified customer reviews. The company holds active FMCSA registration and operates 1,324 trucks. All ratings reflect moveBuddha's independent analysis.
See what PODS Moving & Storage really costs
A free, no-pressure quote in about 60 seconds, no deposit, no spam.
PODS Moving & Storage at a glance
- Track record: 18 years in business with 72% positive customer reviews (17,934 verified reviews)
- Scale: 1,324 trucks operating across Texas
- Industry experience: 5/5
- Customer service: 4.42/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
PODS Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- Storage: Offered by 63% of Tyler movers (85% nationally)
What this PODS Moving & Storage review covers
Professional and polite staff
Helpful movers
Efficient service
Good communication
Quick moving process
Show details Hide details
Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. PODS Moving & Storage has been in business for 18 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. PODS Moving & Storage has about 72% positive reviews across roughly 17934 total reviews, with an average Yelp rating of 1.0.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from PODS Moving & Storage.
Customer service 4.4
From responsiveness to follow-through, customer service is a big differentiator. PODS Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Had a great experience using pods. The drivers were fantastic and very helpful with making the pod placement the best and most convienent.
PODS is very reliable and works well with your scheduled move.
DOT number
Address
What do customers say about PODS Moving & Storage?
PODS Moving & Storage pulls in 72% positive reviews out of 17,934 verified ratings from multiple platforms, 23% negative, and 6% neutral.
What customers like most about PODS Moving & Storage
- Professional and polite staff: Customers say the PODS Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
- Efficient service: Many customers praise PODS Moving & Storage for completing moves smoothly and with minimal downtime.
- Good communication: Reviewers frequently mention clear, consistent updates from PODS Moving & Storage throughout the moving process.
- Quick moving process: The team at PODS Moving & Storage often gets the job done faster than expected, saving clients time.
Most common complaints about PODS Moving & Storage
- Lack of communication: Poor or inconsistent updates from PODS Moving & Storage left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some PODS Moving & Storage clients.
Positive PODS Moving & Storage Reviews
James Dolan, Google
Had a great experience using pods. The drivers were fantastic and very helpful with making the pod placement the best and most convienent.
Ava Roberts, Google
PODS is very reliable and works well with your scheduled move.
Yvonne, Google
The staff was very helpful and made the move effortless.
Negative PODS Moving & Storage Reviews
Kevin Ray smith, Google
Customer service is trash. They will claim to not be able to deliver your pod without getting a second opinion and they hold up your money for days before returning it to your account.
William Shelton, Google
The delivery scheduled said it would be delivered between 8:30 and 11:30. I had hired movers to help unload...he showed up at 2 and we got it unloaded, BTW he ran over my sprinklers while setting the pod.
James Bennett, Google
Overcharged me was rude and uncooperative when I was trying to explain I was overcharged And would not honor original quote never gave me a time that the pod would be delivered.
Neutral PODS Moving & Storage Reviews
Judy Fuller, Google
Pod has rusty area and concerned of water damage was reassured check and no issue but we had water damage and no info provided on how to file a claim.
Pitbull Mom (Nonnie), Google
I called to get quotes on pricing. Even though I won't be using them because it's cheaper to rent a portable building than use Pods....HOWEVER...They have amazing customer service. Super helpful and even made several suggestions to help me save money.
Crystal Whatley, Google
It is very expensive, so very prepared. And, make sure you get a confirmation email when placed. Otherwise, works great and people are nice.
Smart movers compare first
Don’t book the first quote you get
moveBuddha users save an average of 30% by comparing 3+ movers. Add PODS Moving & Storage to your shortlist in one click.
Is PODS Moving & Storage licensed & insured?
Yes. PODS Moving & Storage is FMCSA-registered and active, operating under the legal name PODS ENTERPRISES LLC. The company runs 1,324 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 09/10/2026 |
| Fleet size | 1,324 power units | 09/10/2026 |
In-state movers operating in the Lone Star State are legally required to be licensed by the Texas Department of Motor Vehicles (TXDMV), which issues 10-digit TXDMV numbers to commercial carriers. You can verify PODS Moving & Storage's active status on the Texas licensed movers database.
PODS Moving & Storage locations
PODS Moving & Storage has 6 locations:
- PODS Moving & Storage (headquarters)
- Shreveport
- Peoria
- Texarkana
- McAllen
- Tuscaloosa
Book with confidence: PODS Moving & Storage is licensed & insured
FMCSA-registered and moveBuddha-verified. Get a free quote in 60 seconds, no deposit, no spam.
How moveBuddha rated PODS Moving & Storage
PODS Moving & Storage earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's in line with the 4.2/5 average among Tyler movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | PODS Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 4.42/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of PODS Moving & Storage
Moving with PODS Moving & Storage stands out for its professional and polite staff, helpful movers, and efficient service. Nearly half of the 53 customer feedback entries praised the company for good communication and a quick moving process. Customers often mention friendly drivers and a smooth experience from booking to delivery. On the other hand, some users report frustration with lack of communication, delayed arrivals, and unexpected charges. These issues can lead to inconvenience and extra costs, especially when timing is critical. Compared to other moving services, PODS receives strong marks for staff professionalism but faces criticism for inconsistent customer support and billing transparency. The feedback highlights that while many enjoy a seamless move, others encounter significant service gaps.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does PODS Moving & Storage cost?
PODS Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Texas move
$887 – $1,973
How does PODS Moving & Storage compare to other Tyler movers?
PODS Moving & Storage ranks alongside the top full-service movers in Tyler on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Tyler movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.48 |
76% | A+ | ||
|
4.2 |
72% | A+ | ||
|
4.2 |
53% | F | ||
4.12 |
88% | N/A | ||
|
4.28 |
89% | A+ | ||
|
4.72 |
88% | A+ | ||
|
3.78 |
100% | N/A | ||
|
3.44 |
93% | N/A |
How PODS Moving & Storage's ratings compare to other Tyler movers
PODS Moving & Storage's Yelp rating (1.0/5) is lower than the average across the 8 movers analyzed in Tyler, which carry an average Yelp rating of 2.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| PODS Moving & Storage | 1.0/5 | -- |
| Tyler movers | 2.7/5 | 8 movers |
| Texas movers | 3.3/5 | 288 movers |
Final verdict: PODS Moving & Storage
PODS Moving & Storage earns a 4.2/5 moveBuddha score, backed by 72% positive customer reviews across 17,934 verified reviews. Over 18 years in business and 1,324 trucks operating across Texas, PODS Moving & Storage has built a reputation for professional and polite staff and helpful movers, making it worth a look for your Texas move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
Is this your moving company?
Claim your moveBuddha profile to keep your company information, services, contact details, and profile content accurate and up to date for customers.
FAQs about PODS Moving & Storage
Does PODS Moving & Storage require a deposit?
How much deposit PODS Moving & Storage asks for depends on your move type and timing. Most Texas full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does PODS Moving & Storage's review score compare to other Texas movers?
PODS Moving & Storage earns 72% positive customer reviews across 17,934 verified customer reviews. Its composite moveBuddha score is 4.2/5. That's below the 79% average among Tyler movers, and below the 85% Texas average.
How long has PODS Moving & Storage been in business?
PODS Moving & Storage has been in business for 18 years, founded in 2008. The company is FMCSA-registered and active.
Why is PODS Moving & Storage's Yelp rating lower than other sources?
PODS Moving & Storage's 1.0/5 Yelp rating across 4 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
Thinking about booking PODS Moving & Storage?
Compare PODS Moving & Storage's quote against other top Texas movers. moveBuddha users save an average of 30% by comparing 3+ quotes before booking.
Helpful Texas moving resources
If PODS Moving & Storage isn't the right fit, explore other top-rated Texas movers and popular Texas moving routes below.
Texas moving services
Popular Texas moving routes
