Johnson Storage & Moving Review
Fact Checked by:
Positive Reviews
75%
across 47 reviews
moveBuddha Score
4.6/5
based on moveBuddha methodology
Years in Business
126
founded 1900
FMCSA Status
Active
Johnson Storage & Moving is a 4.6/5-rated Missouri moveBuddha-partnered mover, operating since 1900 (126 years in business). Johnson Storage & Moving earns 75% positive reviews across 47 verified customer reviews. The company holds active FMCSA registration and operates 16 trucks. All ratings reflect moveBuddha's independent analysis.
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Johnson Storage & Moving at a glance
- Track record: 126 years in business with 75% positive customer reviews across 47 verified reviews.
- Scale: 16 trucks operating across Missouri
- Industry experience: 5/5
- Customer service: 5/5
- Review quality: 4.16/5
- Quote accuracy: 4.24/5
What this review covers
Professional and polite staff
Efficient service
Quick moving process
Good communication
Careful handling
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Company stats
Read full reviewIndustry experience 5.0
Companies with more years in business often outperform newer competitors. Johnson Storage & Moving has been in business for 126 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Johnson Storage & Moving has about 75% positive reviews across roughly 47 total reviews, with an average Yelp rating of 2.3.
Quote accuracy 4.2
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from Johnson Storage & Moving.
Customer service 5.0
From responsiveness to follow-through, customer service is a big differentiator. Johnson Storage & Moving emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
"Had a great receptionist that was easy to understand to schedule our move. The movers showed up on time and were both very friendly and professional. Great value for the money compared to their peers by a long shot."
"The moving team was quick, efficient and jovial. We didn't have the easiest move but Mitch and DJ got it done in less time than expected which meant I saved money."
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State license
What do customers say about Johnson Storage & Moving?
Across 47 verified customer reviews from multiple platforms, 75% are positive, 23% are negative, and 2% are neutral.
What customers like most about Johnson Storage & Moving
- Professional and polite staff: Customers say the Johnson Storage & Moving's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Efficient service: Many customers praise Johnson Storage & Moving for completing moves smoothly and with minimal downtime.
- Quick moving process: The team at Johnson Storage & Moving often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Johnson Storage & Moving throughout the moving process.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Johnson Storage & Moving's attention to detail.
Most common complaints about Johnson Storage & Moving
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
- Unfriendly or rude staff: A few customers felt disrespected by curt or unhelpful movers or office staff.
Sample positive reviews
M Michale, Google
"Had a great receptionist that was easy to understand to schedule our move. The movers showed up on time and were both very friendly and professional. Great value for the money compared to their peers by a long shot."
Josh Harmon, Google
"The moving team was quick, efficient and jovial. We didn't have the easiest move but Mitch and DJ got it done in less time than expected which meant I saved money."
Greg Gildersleeve, Google
"After another moving company failed to do my scheduled move, Johnson Storage & Moving reached out and offered to schedule my move the next morning. Jason and Mitch were professional and expedient. They treated everything with care."
Sample negative reviews
Jodi Wolff, Google
"They ruined a ton of our furniture and took 6.5 hours to move a two bed apartment even though the kitchen and lots of miscellaneous items were already moved. We ended up having to keep our items in their parking lot all night."
CatO Bian, Google
"They lost over half of our items while they were literally sitting in the company’s storage. Over 40 boxes were lost, given to another family, or possibly stolen by the movers. They did not contact us at all regarding the situation."
Robert Drake, Google
"The movers themselves were nice. The front office is both rude and incompetent. When I called to complain the last time, Sharon said, 'Well I could just cancel you.'"
Sample neutral reviews
D Ayers, Google
"Ryan my rep and Chrissy his assistant were awesome to work with. They stayed in touch, took my calls/texts and communicated throughout the move. The actual moving crew could have used a little help. Overall, my experience was fine."
Is Johnson Storage & Moving licensed & insured?
Yes. Johnson Storage & Moving holds active FMCSA registration under the legal name JOHNSON STORAGE & MOVING CO. They operate 16 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 05/17/2026 |
| Fleet size | 16 power units | 05/17/2026 |
| FMCSA inspections | 0 total inspections | 05/17/2026 |
| Van line affiliation | Affiliated with a national van line | Jun 2026 |
Movers that provide local and intrastate relocation services in Missouri fall under the Missouri Department of Transportation (MoDOT). Every household goods mover operating in the state is required to have a MoDOT Number. You can verify Johnson Storage & Moving's active status on the Missouri licensed movers database.
Johnson Storage & Moving locations
Johnson Storage & Moving has 13 locations:
- Johnson Storage & Moving (headquarters)
- Escondido
- Colorado Springs
- San Diego
- Indianapolis
- Albuquerque
- Santa Fe
- Dallas
- Cheyenne
- Longmont
- Denver
- Fort Collins
- Topeka
How moveBuddha rated Johnson Storage & Moving
Johnson Storage & Moving earns a 4.6/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | Johnson Storage & Moving | What it measures |
|---|---|---|
| Industry experience | 5/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 5/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.24/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 4.34/5 | Yelp rating & review volume |
| BBB | 4.34/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of Johnson Storage & Moving
Customers consistently praise Johnson Storage & Moving for their professional and polite staff, efficient service, and quick moving process. Many highlight good communication and careful handling of belongings, setting the company apart from competitors. Most feedback describes smooth scheduling, prompt arrivals, and movers who are both friendly and attentive. Some customers mention saving money due to the team's speed and organization. On the downside, a few customers report significant issues such as damaged or lost items and unprofessional office staff. Complaints also include rude interactions and mishandled claims. Despite these concerns, the majority of feedback is positive, with 74.5% of reviews expressing satisfaction out of 47 analyzed. Johnson Storage & Moving stands out for reliability and professionalism, though some negative experiences suggest room for improvement in handling claims and customer service.
Ratings based on moveBuddha's research methodology, updated June 2026.
How much does Johnson Storage & Moving cost?
Johnson Storage & Moving does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does Johnson Storage & Moving compare to other Lee's Summit movers?
Johnson Storage & Moving ranks alongside the top full-service movers in Lee's Summit on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Lee's Summit movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.6 |
75% | F | ||
|
4.62 |
88% | A+ | ||
|
4.62 |
88% | B+ | ||
|
4.48 |
96% | A+ | ||
|
4.52 |
83% | A+ | ||
|
4.36 |
73% | A+ | ||
|
4.3 |
60% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.42 |
44% | A | ||
|
4.44 |
94% | A- |
How Johnson Storage & Moving's ratings compare to other Lee's Summit movers
Johnson Storage & Moving's Yelp rating (2.3/5) is in line with the average across the 23 movers analyzed in Lee's Summit, which carry an average Yelp rating of 2.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Johnson Storage & Moving | 2.3/5 | -- |
| Lee's Summit movers | 2.6/5 | 23 movers |
| Missouri movers | 3.2/5 | 55 movers |
Final verdict: Johnson Storage & Moving
Johnson Storage & Moving earns a 4.6/5 moveBuddha score with 75% positive customer reviews across 47 verified reviews. With 126 years in business and 16 trucks operating across Missouri, Johnson Storage & Moving is a solid option to consider for Missouri moves.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about Johnson Storage & Moving
Is Johnson Storage & Moving a legitimate, licensed mover?
Yes. Johnson Storage & Moving holds active FMCSA registration. The company operates 16 trucks. You can verify their licensing status on the Missouri state regulator database.
How does Johnson Storage & Moving's review score compare to other Missouri movers?
Johnson Storage & Moving earns 75% positive customer reviews across 47 verified customer reviews. Its composite moveBuddha score is 4.6/5.
Why is Johnson Storage & Moving's Yelp rating lower than other sources?
Johnson Storage & Moving's 2.3/5 Yelp rating across 3 reviews differs from its scores on other platforms due to Yelp's review-filtering algorithm. Yelp filters out a high share of positive reviews from smaller-volume businesses, particularly those that don't advertise. Cross-referencing reviews from multiple sources gives a more complete picture of mover quality.
What services does Johnson Storage & Moving offer?
Johnson Storage & Moving is a moveBuddha-partnered mover operating in Missouri. The company operates 16 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does Johnson Storage & Moving require a deposit?
Deposit requirements for Johnson Storage & Moving depend on the type and timing of your move. Most Missouri full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Johnson Storage & Moving been in business?
Johnson Storage & Moving has been in business for 126 years, founded in 1900. The company holds active FMCSA registration.
Is Johnson Storage & Moving associated with a van line?
Yes. Johnson Storage & Moving is a local affiliate of a national van line. Learn what van lines are. Affiliation with a van line means access to a national network of resources and reputation, paired with local service attention.
How do I choose the right Lee's Summit moving company?
To pick the best Lee's Summit mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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