Puma Moving Company Review 2026 (San Francisco, CA)
Fact Checked by:
Positive
Reviews
94%
across 358 reviews
moveBuddha
Score
4.2/5
based on moveBuddha methodology
Years in
Business
19
founded 2007
FMCSA
Status
Active
Puma Moving Company is a 4.2/5-rated California full-service mover, operating since 2007 (19 years in business). Puma Moving Company earns 94% positive reviews across 358 verified customer reviews. The company holds active FMCSA registration and operates 2 trucks. All ratings reflect moveBuddha's independent analysis.
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Puma Moving Company at a glance
- Track record: 19 years in business with 94% positive customer reviews (358 verified reviews)
- Scale: 2 trucks operating across California
- Industry experience: 4.72/5
- Customer service: 3.86/5
- Review quality: 4.16/5
- Quote accuracy: 4.14/5
Puma Moving Company's services
- Full-service moving
- Packing & Unpacking
- Local (intrastate) moving
- Storage: Offered by 87% of San Francisco movers (85% nationally)
- Piano moving: A specialty offered by 79% of San Francisco movers (71% nationally)
What this Puma Moving Company review covers
Efficient service
Professional and polite staff
Careful handling
Quick moving process
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Puma Moving Company has been in business for 19 years, demonstrating strong staying power in a competitive industry with services like intrastate moving and office moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. Puma Moving Company has about 94% positive reviews across roughly 358 total reviews, with an average Yelp rating of 4.8.
Quote accuracy 4.1
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Puma Moving Company.
Customer service 3.8
From responsiveness to follow-through, customer service is a big differentiator. Puma Moving Company emphasizes clear communication, careful handling.
Recent reviews
"The staff was super helpful setting things up for a cross-town move and the movers were friendly, respectful and capable! The move went quicker than expected and everything made it in one piece. The price was also very reasonable."
"Great experience overall. The move was fast and efficient. The movers were respectful and professional. Highly recommend this moving company."
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What do customers say about Puma Moving Company?
Puma Moving Company pulls in 94% positive reviews out of 358 verified ratings from multiple platforms, 5% negative, and 1% neutral.
What customers like most about Puma Moving Company
- Efficient service: Many customers praise Puma Moving Company for completing moves smoothly and with minimal downtime.
- Professional and polite staff: Customers say the Puma Moving Company's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Puma Moving Company's attention to detail.
- Quick moving process: The team at Puma Moving Company often gets the job done faster than expected, saving clients time.
- Good communication: Reviewers frequently mention clear, consistent updates from Puma Moving Company throughout the moving process.
Most common complaints about Puma Moving Company
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Puma Moving Company clients.
Positive Puma Moving Company Reviews
"The staff was super helpful setting things up for a cross-town move and the movers were friendly, respectful and capable! The move went quicker than expected and everything made it in one piece. The price was also very reasonable."
"Great experience overall. The move was fast and efficient. The movers were respectful and professional. Highly recommend this moving company."
"Both their office team and the team that helped us move were amazing and so helpful. Communicated with us consistently and kept us updated on etas throughout the multi step move."
Negative Puma Moving Company Reviews
Yelp
"A laptop was tossed in a box with hard items, my bonsai tree packed carelessly, and boxes unlabeled. We ended up repacking everything and canceling the move. Money and time wasted."
Yelp
"They overcharged us, both on the hourly rate and number of hours. Packing was poor, items were broken, and they were late. Communication afterward was nonexistent."
Yelp
"Movers arrived late, left scratches and didn’t finish a same-building move. Scratches on furniture, slow work, and calls to complain were met with blame and no resolution."
Neutral Puma Moving Company Reviews
Yelp
"Puma moved me last November. The moving experience itself was fine. Had some wet items and an open door left behind, but they paid to fix the landlord's blinds."
Yelp
"Nice crew, but the move took over 7 hours for packed boxes. Arrived late, missed some items which required them to return with no compensation offered."
Yelp
"Sofa needed to be hoisted but couldn't be done day-of, leading to extra costs. Movers did fine otherwise, but planning was lacking."
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Is Puma Moving Company licensed & insured?
Yes. Puma Moving Company is FMCSA-registered and active, operating under the legal name PUMA MOVING INC. The company runs 2 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 08/16/2026 |
| Fleet size | 2 power units | 08/16/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Puma Moving Company's active status on the California licensed movers database.
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How moveBuddha rated Puma Moving Company
Puma Moving Company earns a 4.2/5 composite rating based on moveBuddha's editorial rating categories. That's below the 4.4/5 average among San Francisco movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Puma Moving Company | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 3.86/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.14/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.78/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Puma Moving Company
Customers call Puma Moving Company a standout in the moving industry, with 94% of 358 client reviews highlighting their efficient service, professional teams, careful handling, prompt moves, and strong communication. People value how quickly, carefully, and politely the crews work, often getting jobs finished faster than other companies and with lower damage rates. Affordability and responsive support from office staff like Zena and Guy receive frequent praise, especially compared to larger competitors. Some feedback does mention issues, such as delays, occasional property damages, and surprise charges, though these are far less common and often related to specific cases. Negative experiences mostly focus on damaged items or missed time frames, underscoring that moves are not always flawless. While these rare complaints exist, Puma sets itself ahead of most Bay Area moving services for reliability, fair pricing, and consistently polite, hardworking crews.
Ratings based on moveBuddha's research methodology, updated September 2026.
How much does Puma Moving Company cost?
Puma Moving Company does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Francisco charge an average of $130/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$995 – $2,291
How does Puma Moving Company compare to other San Francisco movers?
Puma Moving Company ranks alongside the top full-service movers in San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Francisco movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
87% | A+ | ||
|
4.52 |
89% | F | ||
|
4.64 |
95% | A+ | ||
|
4.52 |
92% | A+ | ||
|
4.48 |
98% | A+ | ||
|
4.48 |
93% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.5 |
99% | A+ | ||
|
4.56 |
96% | A+ | ||
|
4.44 |
94% | A+ |
How Puma Moving Company's ratings compare to other San Francisco movers
Puma Moving Company's Yelp rating (4.8/5) is in line with the average across the 89 movers analyzed in San Francisco, which carry an average Yelp rating of 4.4/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| Puma Moving Company | 4.8/5 | -- |
| San Francisco movers | 4.4/5 | 89 movers |
| California movers | 4.3/5 | 374 movers |
Final verdict: Puma Moving Company
Puma Moving Company earns a 4.2/5 moveBuddha score, backed by 94% positive customer reviews across 358 verified reviews. Over 19 years in business and 2 trucks operating across California, Puma Moving Company has built a reputation for efficient service and professional and polite staff, making it worth a look for your California move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated September 2026, based on independent research and verified customer reviews.
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FAQs about Puma Moving Company
What services does Puma Moving Company offer?
Puma Moving Company is a full-service mover operating in California. The company operates 2 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Is Puma Moving Company a legitimate, licensed mover?
Yes, Puma Moving Company is FMCSA-registered and active, operating 2 trucks. You can verify their licensing status on the California state regulator database.
How do I choose the right San Francisco moving company?
To pick the best San Francisco mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Puma Moving Company require a deposit?
How much deposit Puma Moving Company asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does Puma Moving Company's review score compare to other California movers?
Puma Moving Company earns 94% positive customer reviews across 358 verified customer reviews. Its composite moveBuddha score is 4.2/5. That's above the 91% average among San Francisco movers, and above the 89% California average.
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