USA Moving & Storage Review
Fact Checked by:
Positive Reviews
92%
across 509 reviews
moveBuddha Score
4.3/5
based on moveBuddha methodology
Years in Business
44
founded 1982
FMCSA Status
Active
USA Moving & Storage is a 4.3/5-rated Illinois full-service mover, operating since 1982 (44 years in business). USA Moving & Storage earns 92% positive reviews across 509 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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USA Moving & Storage at a glance
- Track record: 44 years in business with 92% positive customer reviews across 509 verified reviews.
- Scale: 6 trucks operating across Illinois
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
What this review covers
Efficient service
Careful handling
Professional and polite staff
Quick moving process
Organized packing
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. USA Moving & Storage has been in business for 44 years, demonstrating strong staying power in a competitive industry with services like labor-only moving and small-scale moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. USA Moving & Storage has about 92% positive reviews across roughly 509 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request instant email quotes from USA Moving & Storage, and USA Moving & Storage makes deposit expectations clear upfront.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. USA Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
"They showed up on time and moved all of my furniture out of my high rise to a storage unit in the suburbs in under 3 hours. Incredibly fast and wrapped my couches and other furniture very well."
"Team was efficient, polite, careful, and worked quickly. All our belongings arrived undamaged. Movers packed and unpacked all our furniture, cleaned up after themselves, making the process stress-free."
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What do customers say about USA Moving & Storage?
Across 509 verified customer reviews from multiple platforms, 92% are positive, 7% are negative, and 1% are neutral.
What customers like most about USA Moving & Storage
- Efficient service: Many customers praise USA Moving & Storage for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to USA Moving & Storage's attention to detail.
- Professional and polite staff: Customers say the USA Moving & Storage's crews and service representatives handled their move professionally and were friendly and helpful throughout the move.
- Quick moving process: The team at USA Moving & Storage often gets the job done faster than expected, saving clients time.
- Organized packing: USA Moving & Storage is often recognized for labeling boxes clearly and packing with structure and care.
Most common complaints about USA Moving & Storage
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Excessive charges for materials:
- Damage to items: Some customers reported that items were damaged during packing or loading.
Positive USA Moving & Storage Reviews
Yelp
"They showed up on time and moved all of my furniture out of my high rise to a storage unit in the suburbs in under 3 hours. Incredibly fast and wrapped my couches and other furniture very well."
Arek Gazda, Google
"Team was efficient, polite, careful, and worked quickly. All our belongings arrived undamaged. Movers packed and unpacked all our furniture, cleaned up after themselves, making the process stress-free."
"Have used them several times and always had outstanding service. Movers are always professional and careful, nothing ever breaks. Prices are fair too. Feel lucky to have found them."
Negative USA Moving & Storage Reviews
Yelp
"We had used this company before and were happy. We used them again last week and I couldn't believe the bill...$435 for tape! Every piece of furniture was wrapped in rolls and rolls of tape."
Yelp
"I called to get a moving quote. They wouldn't put any rates in writing, and the lady on the phone was rude. Every other company provided a detailed quote. Big red flag."
Yelp
"I was expecting something like $500, but the total was over $1100. They charged for 5 hours of moving even though it took less than half that. Should have gotten a written quote."
Neutral USA Moving & Storage Reviews
Yelp
"I used USA Moving once, and it was OK. They arrived on time and got the move done in a relatively timely manner, but ultimate cost was more than I expected due to lots of packing materials charges."
Yelp
"I was set up with 4 guys. Moved out in under an hour. However, they used almost $80 worth of tape and packaging and I did not get free boxes as stated in the special."
Yelp
"Hard working men helped us move a few times. Wish pricing was better. We had some issues with broken dishes and items that felt handled a bit rough."
Is USA Moving & Storage licensed & insured?
Yes. USA Moving & Storage holds active FMCSA registration under the legal name U S A MOVING & STORAGE INC. They operate 6 trucks. All licensing data is verified against FMCSA records by moveBuddha.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 02/21/2026 |
| Fleet size | 6 power units | 02/21/2026 |
| FMCSA inspections | 0 total inspections | 02/21/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify USA Moving & Storage's active status on the Illinois licensed movers database.
How moveBuddha rated USA Moving & Storage
USA Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. Each category is rated independently by moveBuddha's research team and measures a different aspect of mover quality.
| Rating category | USA Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of USA Moving & Storage
Moving made easy—USA Moving & Storage receives high praise in 509 customer reviews, with 92% positive feedback. Customers frequently report efficient moves, careful handling of items, and professional, polite crews. The booking process is described as simple and customer support as responsive and reliable. Movers consistently arrive early or on time and work quickly while protecting furniture and property. Organized packing and extra care during moves stand out, and many customers mention stress-free experiences with no damage to possessions. On the downside, some customers cite unexpectedly high final costs, mainly due to extra charges for tape, packing supplies, and travel. Complaints about excessive packing material costs and, less often, minor damages also arise. Delays, communication issues, or rude staff are occasionally mentioned but are rare compared to other moving companies. Compared to industry standards, USA Moving & Storage stands out for efficiency, reliability, and careful handling, although customers should clarify all potential extra fees in advance.Ratings based on moveBuddha's research methodology, updated June 2026.
How much does USA Moving & Storage cost?
USA Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
How does USA Moving & Storage compare to other Naperville movers?
USA Moving & Storage ranks alongside the top full-service movers in Naperville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Naperville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.72 |
91% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.64 |
90% | A+ | ||
|
4.64 |
94% | A+ | ||
|
4.58 |
68% | A+ | ||
|
4.64 |
56% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.76 |
96% | A+ | ||
|
4.7 |
91% | C | ||
|
4.42 |
88% | A+ |
How USA Moving & Storage's ratings compare to other Naperville movers
USA Moving & Storage earns a higher-than-average Yelp rating (4.4/5) across the 70 movers analyzed in Naperville, which carry an average Yelp rating of 3.7/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| USA Moving & Storage | 4.4/5 | -- |
| Naperville movers | 3.7/5 | 70 movers |
| Illinois movers | 3.5/5 | 99 movers |
Final verdict: USA Moving & Storage
USA Moving & Storage earns a 4.3/5 moveBuddha score with 92% positive customer reviews across 509 verified reviews. With 44 years in business and 6 trucks operating across Illinois, USA Moving & Storage is a solid option to consider for Illinois moves.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated June 2026, based on independent research and verified customer reviews.
FAQs about USA Moving & Storage
Is USA Moving & Storage a legitimate, licensed mover?
Yes. USA Moving & Storage holds active FMCSA registration. The company operates 6 trucks. You can verify their licensing status on the Illinois state regulator database.
How does USA Moving & Storage's review score compare to other Illinois movers?
USA Moving & Storage earns 92% positive customer reviews across 509 verified customer reviews. Its composite moveBuddha score is 4.3/5.
What services does USA Moving & Storage offer?
USA Moving & Storage is a full-service mover operating in Illinois. The company operates 6 trucks. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
Does USA Moving & Storage require a deposit?
Deposit requirements for USA Moving & Storage depend on the type and timing of your move. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has USA Moving & Storage been in business?
USA Moving & Storage has been in business for 44 years, founded in 1982. The company holds active FMCSA registration.
How do I choose the right Naperville moving company?
To pick the best Naperville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
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