USA Moving & Storage Review 2026 (Lincolnwood, IL)
Fact Checked by:
Positive
Reviews
96%
across 1,469 reviews
moveBuddha
Score
4.3/5
based on moveBuddha methodology
Years in
Business
44
founded 1982
FMCSA
Status
Active
USA Moving & Storage is a 4.3/5-rated Illinois full-service mover, operating since 1982 (44 years in business). USA Moving & Storage earns 96% positive reviews across 1,469 verified customer reviews. The company holds active FMCSA registration and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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USA Moving & Storage at a glance
- Track record: 44 years in business with 96% positive customer reviews (1,469 verified reviews)
- Scale: 6 trucks operating across Illinois
- Industry experience: 4.72/5
- Customer service: 4.14/5
- Review quality: 4.16/5
- Quote accuracy: 44/5
USA Moving & Storage's services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 61% of Naperville movers (60% nationally)
- Piano moving: A specialty offered by 42% of Naperville movers (40% nationally)
What this USA Moving & Storage review covers
Affordable rates
Quick moving process
Flexibility
Respectful of property
Careful handling
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. USA Moving & Storage has been in business for 44 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.1
Customer reviews are the clearest window into a mover’s reputation. USA Moving & Storage has about 96% positive reviews across roughly 1469 total reviews, with an average Yelp rating of 4.4.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from USA Moving & Storage.
Customer service 4.1
From responsiveness to follow-through, customer service is a big differentiator. USA Moving & Storage emphasizes clear communication, careful handling.
Recent reviews
Very professional, on time, price LOWER than expected, very careful with my furniture. EXCELLENT EXPERIENCE!
The movers, 4 guys, showed up earlier than the time expected which I did not mind at all. They were super efficient. The price was excellent for the amazing service!
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What do customers say about USA Moving & Storage?
USA Moving & Storage pulls in 96% positive reviews out of 1,469 verified ratings from multiple platforms, 4% negative, and 1% neutral.
What customers like most about USA Moving & Storage
- Affordable rates: Many reviewers found USA Moving & Storage to be more budget-friendly than competitors without sacrificing quality.
- Quick moving process: The team at USA Moving & Storage often gets the job done faster than expected, saving clients time.
- Flexibility: Clients liked that USA Moving & Storage was willing to adjust schedules or accommodate last-minute changes.
- Respectful of property: Customers appreciated how carefully USA Moving & Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to USA Moving & Storage's attention to detail.
Most common complaints about USA Moving & Storage
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some USA Moving & Storage clients.
- Higher-than-expected costs: Final bills were occasionally much higher than initial estimates, upsetting customers.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
Did you move with USA Moving & Storage? Tell us how it went.
Leave a ReviewPositive USA Moving & Storage Reviews
Yelp
Very professional, on time, price LOWER than expected, very careful with my furniture. EXCELLENT EXPERIENCE!
Lina S, Google
The movers, 4 guys, showed up earlier than the time expected which I did not mind at all. They were super efficient. The price was excellent for the amazing service!
Ann Marie, Google
USA Moving was a great company to deal with from start to finish. They made the process very easy and were very flexible with our hectic moving schedule.
Negative USA Moving & Storage Reviews
Yelp
They were almost 2 hours late without even a phone call, which threw off my building’s elevator schedule. They left a few things behind after arriving.
Yelp
The men were nice, but the crew charged for an hour-long lunch and overcharged me by half an hour. It took two weeks to receive the refund.
Yelp
The total came to over $1,100 after only two hours of loading. They charged for five hours plus packing materials, far more than I expected.
Neutral USA Moving & Storage Reviews
Yelp
They arrived early and had me moved out in less than an hour. The whole move took about three hours, but nearly $80 in tape and packaging charges made it more expensive than expected.
Yelp
I used USA Moving once, and it was OK. They arrived on time and completed the move in a relatively timely manner, but the many materials charges made it more expensive than expected.
Carl G Wiley, Google
They arrived exactly at the time they said they would, and the movers were nice guys. Three rolls of tape and plastic added about $40, and a few picture frames broke.
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Is USA Moving & Storage licensed & insured?
Yes. USA Moving & Storage is FMCSA-registered and active, operating under the legal name U S A MOVING & STORAGE INC. The company runs 6 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 07/29/2026 |
| Fleet size | 6 power units | 07/29/2026 |
In Illinois, regulations on in-state moves and local movers are set forth by the Illinois Commerce Commission. To move household goods locally and intrastate, companies need to have a Certificate of Public Convenience and Necessity, so make sure the companies you’re considering have one and that it’s current. You can verify USA Moving & Storage's active status on the Illinois licensed movers database.
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How moveBuddha rated USA Moving & Storage
USA Moving & Storage earns a 4.3/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.7/5 average among Naperville movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | USA Moving & Storage | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.16/5 | Volume & sentiment of customer reviews |
| Customer service | 4.14/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 4.5/5 | Google Business Profile rating & review volume |
| Yelp reviews | 5/5 | Yelp rating & review volume |
| BBB | 4.56/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 5/5 | Market presence & industry recognition |
Our summary of USA Moving & Storage
Fast crews, flexible storage: Out of 1,469 customer reviews, 96% are positive and frequently mention quick, efficient crews, helpful service, and flexible packing or storage options. Customers praise careful handling, though a few report damage or missing items. Other complaints include surprise charges and unclear move details.
Ratings based on moveBuddha's research methodology, updated November 2026.
How much does USA Moving & Storage cost?
USA Moving & Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in Naperville charge an average of $119/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom Illinois move
$1,382 – $3,416
How does USA Moving & Storage compare to other Naperville movers?
USA Moving & Storage ranks alongside the top full-service movers in Naperville on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Naperville movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.76 |
97% | A+ | ||
|
4.58 |
98% | A+ | ||
|
4.7 |
93% | A+ | ||
|
4.56 |
94% | A+ | ||
|
4.56 |
91% | A+ | ||
|
4.56 |
72% | A+ | ||
|
4.66 |
97% | C | ||
|
4.56 |
95% | A+ | ||
|
4.62 |
95% | A+ | ||
|
4.5 |
69% | B- |
How USA Moving & Storage's ratings compare to other Naperville movers
USA Moving & Storage earns a higher-than-average Yelp rating (4.4/5) across the 249 movers analyzed in Naperville, which carry an average Yelp rating of 3.6/5.
| Avg. Yelp Score | Total # of Movers | |
|---|---|---|
| USA Moving & Storage | 4.4/5 | -- |
| Naperville movers | 3.6/5 | 249 movers |
| Illinois movers | 3.5/5 | 295 movers |
Final verdict: USA Moving & Storage
USA Moving & Storage earns a 4.3/5 moveBuddha score, backed by 96% positive customer reviews across 1,469 verified reviews. Over 44 years in business and 6 trucks operating across Illinois, USA Moving & Storage has built a reputation for affordable rates and quick moving process, making it worth a look for your Illinois move.
Best for:
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated November 2026, based on independent research and verified customer reviews.
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FAQs about USA Moving & Storage
How do I choose the right Naperville moving company?
To pick the best Naperville mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does USA Moving & Storage require a deposit?
How much deposit USA Moving & Storage asks for depends on your move type and timing. Most Illinois full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How does USA Moving & Storage's review score compare to other Illinois movers?
USA Moving & Storage earns 96% positive customer reviews across 1,469 verified customer reviews. Its composite moveBuddha score is 4.3/5. That's above the 89% average among Naperville movers, and above the 88% Illinois average.
Does USA Moving & Storage offer piano moving?
Yes, USA Moving & Storage offers piano moving. That's a specialty only 42% of Naperville movers provide, compared to 40% nationally.
How long has USA Moving & Storage been in business?
USA Moving & Storage has been in business for 44 years, founded in 1982. The company is FMCSA-registered and active.
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