Cross Country Movers Review 2026 (Tarzana, CA)
Fact Checked by:
Positive
Reviews
95%
across 340 reviews
moveBuddha
Score
4.4/5
based on moveBuddha methodology
Years in
Business
12
founded 2014
FMCSA
Status
Active
Satisfactory rating
Cross Country Movers is a 4.4/5-rated California full-service mover, operating since 2014 (12 years in business). Cross Country Movers earns 95% positive reviews across 340 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Cross Country Movers at a glance
- Track record: 12 years in business with 95% positive customer reviews (340 verified reviews)
- Scale: 6 trucks operating across California
- Industry experience: 4.72/5
- Customer service: 4.72/5
- Review quality: 4.34/5
- Quote accuracy: 3.76/5
Cross Country Movers' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 58% of Los Angeles movers (63% nationally)
- Piano moving: A specialty offered by 41% of Los Angeles movers (42% nationally)
What this Cross Country Movers review covers
Transparent pricing
Affordable rates
Organized packing
Consistency and follow-up
Good communication
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Company stats
Read full reviewIndustry experience 4.7
Companies with more years in business often outperform newer competitors. Cross Country Movers has been in business for 12 years, demonstrating strong staying power in a competitive industry with services like small-scale moving and international moving.
Review quality 4.3
Customer reviews are the clearest window into a mover’s reputation. Cross Country Movers has about 95% positive reviews across roughly 340 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Cross Country Movers.
Customer service 4.7
From responsiveness to follow-through, customer service is a big differentiator. Cross Country Movers emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Customer service staff explained the process and all charges in advance, promptly returned calls, and packed fragile antiques carefully. Everything arrived safely.
They offered a flat rate, delivered all my furniture on time, and provided a great price.
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What do customers say about Cross Country Movers?
Cross Country Movers pulls in 95% positive reviews out of 340 verified ratings from multiple platforms, 5% negative, and 0% neutral.
What customers like most about Cross Country Movers
- Transparent pricing: Many reviewers felt confident booking with Cross Country Movers due to honest, upfront pricing and no surprise fees.
- Affordable rates: Many reviewers found Cross Country Movers to be more budget-friendly than competitors without sacrificing quality.
- Organized packing: Cross Country Movers is often recognized for labeling boxes clearly and packing with structure and care.
- Consistency and follow-up: Reviewers liked that Cross Country Movers stayed in touch before and after the move to ensure everything went smoothly.
- Good communication: Reviewers frequently mention clear, consistent updates from Cross Country Movers throughout the moving process.
Most common complaints about Cross Country Movers
- Lack of communication: Poor or inconsistent updates from Cross Country Movers left some customers feeling in the dark.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Cross Country Movers clients.
Positive Cross Country Movers Reviews
Linda Molnar, Google
Customer service staff explained the process and all charges in advance, promptly returned calls, and packed fragile antiques carefully. Everything arrived safely.
Tatiana U, Google
They offered a flat rate, delivered all my furniture on time, and provided a great price.
Elizabeth Simone, Google
They showed up on time, packed my stuff quickly but carefully, and everything arrived in one piece. They helped place boxes in the right rooms.
Negative Cross Country Movers Reviews
Chris Llaca, Google
My items arrived after the delivery window, updates were difficult to obtain, and two bedside lamps were missing. The car carrier also charged an unexpected $100 cargo fee.
Dorica Smith, Google
I waited over 5½ hours beyond the four-hour service window, and customer service transferred me from representative to representative. Shipping 71 miles cost over $2,100.
Brian M., Yelp
They failed to establish a pickup window, then canceled the order after failing to find a driver and returned with a higher quote. They ignored my emails, texts, and calls.
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Is Cross Country Movers licensed & insured?
Yes. Cross Country Movers is FMCSA-registered and active, operating under the legal name TRICO LONG DISTANCE TRANSPORTATION LLC. It carries a satisfactory FMCSA safety rating. The company runs 6 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 09/20/2026 |
| Safety rating | Satisfactory | 09/20/2026 |
| Fleet size | 6 power units | 09/20/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Cross Country Movers' active status on the California licensed movers database.
Cross Country Movers locations
Cross Country Movers has 3 locations:
- Cross Country Movers (headquarters)
- Los Angeles
- San Francisco
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How moveBuddha rated Cross Country Movers
Cross Country Movers earns a 4.4/5 composite rating based on moveBuddha's editorial rating categories. That's above the 3.6/5 average among Los Angeles movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Cross Country Movers | What it measures |
|---|---|---|
| Industry experience | 4.72/5 | Years in operation, fleet size & locations |
| Review quality | 4.34/5 | Volume & sentiment of customer reviews |
| Customer service | 4.72/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 5/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 4/5 | Market presence & industry recognition |
Our summary of Cross Country Movers
Clear quotes and careful crews are the main story. Across 340 reviews, 322 were positive (94.7%), with customers praising transparent pricing, affordable rates, organized packing, steady follow-up, and good communication. Many said prices beat competing quotes, flat-rate estimates stayed unchanged, and belongings or vehicles arrived on time without damage. Customers linked frequent updates and careful packing to less stressful moves. The 18 negative reviews (5.3%) point to serious service gaps: unanswered messages, late pickups or deliveries, missing items, outsourced handling, and unexpected charges after booking. Compared with other movers, Cross Country often wins on price and coordination, yet negative feedback shows that low quotes and weak follow-up can create costly delays and frustration.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Cross Country Movers cost?
Cross Country Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Los Angeles charge an average of $126/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical California moving costs across all home sizes and service types, see our California moving cost guide.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Cross Country Movers compare to other Los Angeles movers?
Cross Country Movers ranks alongside the top full-service movers in Los Angeles on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Los Angeles movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
80% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.56 |
88% | N/A | ||
|
4.5 |
67% | F | ||
|
4.64 |
99% | A | ||
|
4.48 |
96% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.42 |
85% | F |
Final verdict: Cross Country Movers
Cross Country Movers earns a 4.4/5 moveBuddha score, backed by 95% positive customer reviews across 340 verified reviews. Over 12 years in business and 6 trucks operating across California, Cross Country Movers has built a reputation for transparent pricing and affordable rates, making it worth a look for your California move.
Best for:
- Customers prioritizing strong communication, crew professionalism, and reliable service experience
- Customers who value working with an established mover with long-standing industry experience
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Cross Country Movers
How long has Cross Country Movers been in business?
Cross Country Movers has been in business for 12 years, founded in 2014. The company is FMCSA-registered and active.
Does Cross Country Movers offer piano moving?
Yes, Cross Country Movers offers piano moving. That's a specialty only 41% of Los Angeles movers provide, compared to 42% nationally.
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