Cross Country Movers Review 2026 (Los Angeles, CA)
Fact Checked by:
Positive
Reviews
80%
across 73 reviews
moveBuddha
Score
3.5/5
based on moveBuddha methodology
Years in
Business
9
founded 2017
FMCSA
Status
Active
Satisfactory rating
Cross Country Movers is a 3.5/5-rated California full-service mover, operating since 2017 (9 years in business). Cross Country Movers earns 80% positive reviews across 73 verified customer reviews. The company holds active FMCSA registration with a satisfactory safety rating and operates 6 trucks. All ratings reflect moveBuddha's independent analysis.
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Cross Country Movers at a glance
- Track record: 9 years in business with 80% positive customer reviews (73 verified reviews)
- Scale: 6 trucks operating across California
- Industry experience: 3.58/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Cross Country Movers' services
- Full-service moving
- Packing & Unpacking
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 58% of Los Angeles movers (63% nationally)
- Piano moving: A specialty offered by 41% of Los Angeles movers (42% nationally)
What this Cross Country Movers review covers
Flexibility
Careful handling
Respectful of property
Efficient service
Helpful movers
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Company stats
Read full reviewIndustry experience 3.5
Companies with more years in business often outperform newer competitors. Cross Country Movers has been in business for 9 years, demonstrating strong staying power in a competitive industry with services like estate moving and small-scale moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Cross Country Movers has about 80% positive reviews across roughly 73 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Cross Country Movers.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Cross Country Movers emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
They were professional, efficient, and handled everything with care while unloading the truck. They followed instructions, stayed organized, and made the whole process smooth and stress-free.
Brian was very helpful and flexible throughout our conversation from the initial quote to the end process. Cross Country delivered on the exact day we wanted it and provided text updates.
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What do customers say about Cross Country Movers?
Cross Country Movers pulls in 80% positive reviews out of 73 verified ratings from multiple platforms, 21% negative, and 0% neutral.
What customers like most about Cross Country Movers
- Flexibility: Clients liked that Cross Country Movers was willing to adjust schedules or accommodate last-minute changes.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Cross Country Movers's attention to detail.
- Respectful of property: Customers appreciated how carefully Cross Country Movers's team maneuvered furniture through tight spaces without damaging walls or floors.
- Efficient service: Many customers praise Cross Country Movers for completing moves smoothly and with minimal downtime.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about Cross Country Movers
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some Cross Country Movers clients.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Cross Country Movers Reviews
Erik Summers, Google
They were professional, efficient, and handled everything with care while unloading the truck. They followed instructions, stayed organized, and made the whole process smooth and stress-free.
Ines Beckenbauer, Google
Brian was very helpful and flexible throughout our conversation from the initial quote to the end process. Cross Country delivered on the exact day we wanted it and provided text updates.
Eric Morris, Google
They took great care of all of my items, made sure they were in the correct rooms, and asked at the end if there was anything we wanted rearranged.
Negative Cross Country Movers Reviews
Karly Hutchens, Google
The price increased by over $500 through extra charges for a long carry, packing, and fuel. Delivery was not completed as promised, and four days later it still had no date.
Nicola Baker, Google
They delivered my belongings with items missing and damaged. Customer support argued about a missing bike, then offered only $20 for the bike, printer, and other damage.
Sudarshan Thuppul, Google
My items were picked up 10 days ago, and I still had no estimated delivery date. The booking agent gave inaccurate information, and customer service was difficult to reach.
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Is Cross Country Movers licensed & insured?
Yes. Cross Country Movers is FMCSA-registered and active, operating under the legal name TRICO LONG DISTANCE TRANSPORTATION LLC. It carries a satisfactory FMCSA safety rating. The company runs 6 trucks. moveBuddha verifies all licensing data directly against FMCSA records.
| Credential | Status | Verified |
|---|---|---|
| FMCSA registration | Active | 10/18/2026 |
| Safety rating | Satisfactory | 10/18/2026 |
| Fleet size | 6 power units | 10/18/2026 |
When contacting a local moving company for an estimate in California, make sure each has a “T Number” issued by the California Public Utilities Commission (CAPUC). Moving companies with valid T Numbers have met state requirements for insurance, safety, and financial stability and have passed criminal clearance checks conducted by the California Department of Justice. You can verify Cross Country Movers' active status on the California licensed movers database.
Cross Country Movers locations
Cross Country Movers has 3 locations:
- Cross Country Movers (headquarters)
- Los Angeles
- San Francisco
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How moveBuddha rated Cross Country Movers
Cross Country Movers earns a 3.5/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.6/5 average among Los Angeles movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Cross Country Movers | What it measures |
|---|---|---|
| Industry experience | 3.58/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 4.12/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Cross Country Movers
Smooth moves, sharp warnings: Cross Country Movers was reviewed 73 times; 58 reviews were positive (79.5%), 15 were negative (20.5%), and none were neutral. Positive customer feedback highlights flexible scheduling, careful handling, respect for property, efficient work, and helpful movers. Customers often describe polite crews, intact belongings, fast completion, and useful updates. Negative input points to unexpected charges, delayed arrival or delivery, unclear delivery windows, and misplaced or lost items. Compared with the company’s booking and delivery process, the moving crews perform better in customer feedback, showing stronger hands-on service than administrative reliability. Clear pricing and dependable delivery remain the main gaps.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Cross Country Movers cost?
Cross Country Movers does not publish standard hourly rates or flat-fee pricing publicly. Movers in Los Angeles charge an average of $126/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
For typical California moving costs across all home sizes and service types, see our California moving cost guide.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Cross Country Movers compare to other Los Angeles movers?
Cross Country Movers ranks alongside the top full-service movers in Los Angeles on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Los Angeles movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.7 |
80% | A+ | ||
|
4.58 |
92% | A+ | ||
|
4.66 |
95% | A+ | ||
|
4.66 |
85% | A+ | ||
|
4.56 |
88% | N/A | ||
|
4.5 |
67% | F | ||
|
4.64 |
99% | A | ||
|
4.48 |
96% | A+ | ||
|
4.44 |
96% | A+ | ||
|
4.42 |
85% | F |
Final verdict: Cross Country Movers
Cross Country Movers earns a 3.5/5 moveBuddha score, backed by 80% positive customer reviews across 73 verified reviews. Over 9 years in business and 6 trucks operating across California, Cross Country Movers has built a reputation for flexibility and careful handling, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Cross Country Movers
Does Cross Country Movers require a deposit?
How much deposit Cross Country Movers asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
How long has Cross Country Movers been in business?
Cross Country Movers has been in business for 9 years, founded in 2017. The company is FMCSA-registered and active.
How do I choose the right Los Angeles moving company?
To pick the best Los Angeles mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does Cross Country Movers offer piano moving?
Yes, Cross Country Movers offers piano moving. That's a specialty only 41% of Los Angeles movers provide, compared to 42% nationally.
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