Macy Movers, Inc. Review 2026 (Hayward, CA)
Fact Checked by:
Positive
Reviews
78%
across 136 reviews
moveBuddha
Score
3.4/5
based on moveBuddha methodology
Macy Movers, Inc. is a 3.4/5-rated California full-service mover. Macy Movers, Inc. earns 78% positive reviews across 136 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Macy Movers, Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 44/5
Macy Movers, Inc.'s services
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 53% of Hayward movers (63% nationally)
What this Macy Movers, Inc. review covers
Experienced movers
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Macy Movers, Inc. has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Macy Movers, Inc. has about 78% positive reviews across roughly 136 total reviews.
Quote accuracy 4.0
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Macy Movers, Inc.. Discounts may be available for groups like AAA members.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Macy Movers, Inc. emphasizes clear communication, careful handling, and visibility during transit through shipment tracking.
Recent reviews
Quick quote, movers Elgin and Eric were right on time and total professionals. Highly recommend Macy Movers!
Everything was professionally packed, labeled, tagged, and inventoried. The final bill actually came in LOWER than the original estimate because our shipment weighed less than expected.
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What do customers say about Macy Movers, Inc.?
Macy Movers, Inc. pulls in 78% positive reviews out of 136 verified ratings from multiple platforms, 21% negative, and 2% neutral.
What customers like most about Macy Movers, Inc.
- Experienced movers: With years of experience, Macy Movers, Inc.'s crew brought confidence and know-how to each move.
- Organized packing: Macy Movers, Inc. is often recognized for labeling boxes clearly and packing with structure and care.
- Consistency and follow-up: Reviewers liked that Macy Movers, Inc. stayed in touch before and after the move to ensure everything went smoothly.
- Affordable rates: Many reviewers found Macy Movers, Inc. to be more budget-friendly than competitors without sacrificing quality.
- Flexibility: Clients liked that Macy Movers, Inc. was willing to adjust schedules or accommodate last-minute changes.
Most common complaints about Macy Movers, Inc.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Delayed arrival or delivery: Several reviewers experienced frustrating delays either on moving day or with final delivery.
- Misplaced or lost items: In some cases, belongings went missing or were delivered to the wrong location.
Positive Macy Movers, Inc. Reviews
Mike Taylor, Google
Quick quote, movers Elgin and Eric were right on time and total professionals. Highly recommend Macy Movers!
Peter Shepherd, Google
Everything was professionally packed, labeled, tagged, and inventoried. The final bill actually came in LOWER than the original estimate because our shipment weighed less than expected.
John Beltran, Google
They handled our schedule changes with ease and with less than 24 hours' notice. The team showed up on time, got the job done efficiently, and were pleasant and easy to work with.
Negative Macy Movers, Inc. Reviews
Shaun E, Google
It has been over a month still no delivery. Keep jacking the price up, and my items haven’t moved for over 30 days.
Rebekah Jen K., Yelp
When I examined our received items I noticed some damages. Some inventory was not accounted for because numbered stickers had fallen off. It’s been 6 months and still no resolution.
Claudia Y., Yelp
While moving the furniture back into the house, they dropped a statue, breaking the head off of it and denting the newly refinished floor. We called five times, but no one called back.
Neutral Macy Movers, Inc. Reviews
Lin T., Yelp
They underbid the move, costing me over $2000 additional. This time, some things were broken. They finally sent people over to repair the damaged items and furniture.
Bailey B., Yelp
They kept forgetting things that we had discussed. Fragile boxes were placed at the bottom, a box was missing, and furniture was scratched.
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How moveBuddha rated Macy Movers, Inc.
Macy Movers, Inc. earns a 3.4/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Hayward movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Macy Movers, Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 4.04/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Macy Movers, Inc.
Smooth moves, careful crews, and clear follow-through earn Macy Movers strong customer praise. Across 136 reviews, 106 were positive, or 77.9%. Positive feedback highlights experienced movers, organized packing and inventory, on-time service, clear updates, affordable rates, and flexibility with difficult schedules. Customers often compared Macy favorably with competing movers, especially for interstate and storage jobs, citing lower costs and stronger communication. The remaining 28 reviews were negative, or 20.6%, and focused on damaged items, delayed arrivals or deliveries, and misplaced or missing boxes. Some customers also reported rising estimates, incomplete packing, and slow claim responses. The two neutral reviews praised friendly crews but cited extra charges, breakage, and missing items.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Macy Movers, Inc. cost?
Macy Movers, Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Hayward charge an average of $141/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Macy Movers, Inc. compare to other Hayward movers?
Macy Movers, Inc. ranks alongside the top full-service movers in Hayward on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Hayward movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.64 |
71% | A+ | ||
|
4.62 |
96% | A+ | ||
|
4.52 |
97% | A+ | ||
|
4.48 |
96% | A+ | ||
|
4.66 |
93% | A+ | ||
|
4.44 |
77% | A+ | ||
|
4.5 |
96% | A+ | ||
|
4.42 |
83% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.38 |
78% | B- |
Final verdict: Macy Movers, Inc.
Macy Movers, Inc. earns a 3.4/5 moveBuddha score, backed by 78% positive customer reviews across 136 verified reviews. Macy Movers, Inc. has built a reputation for experienced movers and organized packing, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Macy Movers, Inc.
How long has Macy Movers, Inc. been in business?
Macy Movers, Inc.'s exact founding year is not publicly listed.
Does Macy Movers, Inc. require a deposit?
How much deposit Macy Movers, Inc. asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
What services does Macy Movers, Inc. offer?
Macy Movers, Inc. is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How does Macy Movers, Inc.'s review score compare to other California movers?
Macy Movers, Inc. earns 78% positive customer reviews across 136 verified customer reviews. Its composite moveBuddha score is 3.4/5. That's below the 91% average among Hayward movers, and below the 91% California average.
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