New Joy Moving Company Inc. Review 2026 (Sunnyvale, CA)
Fact Checked by:
Positive
Reviews
95%
across 890 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
New Joy Moving Company Inc. is a 3.3/5-rated California full-service mover. New Joy Moving Company Inc. earns 95% positive reviews across 890 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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New Joy Moving Company Inc. at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
What this New Joy Moving Company Inc. review covers
Quick moving process
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. New Joy Moving Company Inc. has been in business for many years, demonstrating strong staying power in a competitive industry.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. New Joy Moving Company Inc. has about 95% positive reviews across roughly 890 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from New Joy Moving Company Inc..
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. New Joy Moving Company Inc. emphasizes clear communication.
Recent reviews
Great experience with the movers from New Joy Moving Company. They worked fast, kept my belongings safe, and got the job done well.
Richard and Heijo were very fast and helpful. They were super efficient, packed everything neatly and carefully, and handled large furniture up the stairs with great care.
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What do customers say about New Joy Moving Company Inc.?
New Joy Moving Company Inc. pulls in 95% positive reviews out of 890 verified ratings from multiple platforms, 5% negative, and 1% neutral.
What customers like most about New Joy Moving Company Inc.
- Quick moving process: The team at New Joy Moving Company Inc. often gets the job done faster than expected, saving clients time.
- Respectful of property: Customers appreciated how carefully New Joy Moving Company Inc.'s team maneuvered furniture through tight spaces without damaging walls or floors.
- Efficient service: Many customers praise New Joy Moving Company Inc. for completing moves smoothly and with minimal downtime.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to New Joy Moving Company Inc.'s attention to detail.
- Helpful movers: Movers were more than just muscle—they offered guidance and went above and beyond to assist customers.
Most common complaints about New Joy Moving Company Inc.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
- Damage to items: Some customers reported that items were damaged during packing or loading.
- Unexpected charges: Hidden fees or surprise costs caused dissatisfaction among some New Joy Moving Company Inc. clients.
Positive New Joy Moving Company Inc. Reviews
Albert Teoh, Google
Great experience with the movers from New Joy Moving Company. They worked fast, kept my belongings safe, and got the job done well.
Hariharan Shanmugavadivel, Google
Richard and Heijo were very fast and helpful. They were super efficient, packed everything neatly and carefully, and handled large furniture up the stairs with great care.
Maya Johnson, Google
New Joy Moving Company did an excellent job helping us move. They were efficient, respectful, and careful throughout the entire move.
Negative New Joy Moving Company Inc. Reviews
Farhaan Parvez, Google
Movers were inefficient. They used less boxes and carried multiple small items by hand to make more trips and increase the moving time.
Lingzi Ye, Google
Not everyone is careful in this move. I just unpacked my TV and found it broken from the move. I'm disappointed.
Rakesh Seethamsetty, Google
First they say $160 per hour, but it’s $190 per hour. They sent three guys and added $10 for each guy, then required an extra trip.
Neutral New Joy Moving Company Inc. Reviews
Victoria Gimm, Google
Afternoon crews may already be tired and slower. A one-bedroom move that took 2–3 hours last time took 6 hours this time, though the earlier crew was fast and careful.
Heng Xu, Google
The 8-foot truck could not move my oversized items, despite the quotation saying there would be no problem. I had to hire another mover for the rest.
April Ann, Google
The movers wrapped and protected my furniture well, but a one-bedroom move with elevator access took six hours and cost more than $900.
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How moveBuddha rated New Joy Moving Company Inc.
New Joy Moving Company Inc. earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among Sunnyvale movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | New Joy Moving Company Inc. | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of New Joy Moving Company Inc.
Fast hands, careful moves, and a few costly exceptions tell the story. Across 890 reviews, 844 customers, or 94.8%, gave positive feedback. Customers praise quick moves, efficient crews, respect for floors and furniture, careful wrapping, and helpful movers who handle stairs, packing, assembly, and long-distance jobs. Repeat customers and price comparisons often describe New Joy as faster or more affordable than other moving companies. The remaining 41 reviews, or 4.6%, report unprofessional behavior, damaged furniture or televisions, slow work, late arrivals, incomplete jobs, and unexpected hourly, return-trip, gas, or tip charges. Five reviews, or 0.6%, praise careful handling while noting slower crews, poor assembly, limited truck space, or added fees. Clear quotes and confirmed crew details may reduce these problems.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does New Joy Moving Company Inc. cost?
New Joy Moving Company Inc. does not publish standard hourly rates or flat-fee pricing publicly. Movers in Sunnyvale charge an average of $141/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does New Joy Moving Company Inc. compare to other Sunnyvale movers?
New Joy Moving Company Inc. ranks alongside the top full-service movers in Sunnyvale on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top Sunnyvale movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.58 |
90% | A+ | ||
|
4.56 |
96% | A+ | ||
|
4.56 |
93% | A+ | ||
|
4.5 |
85% | A+ | ||
|
4.64 |
71% | A+ | ||
|
4.48 |
80% | A+ | ||
|
4.44 |
99% | NR | ||
|
4.48 |
95% | A+ | ||
|
4.42 |
95% | A+ | ||
|
4.48 |
99% | A+ |
Final verdict: New Joy Moving Company Inc.
New Joy Moving Company Inc. earns a 3.3/5 moveBuddha score, backed by 95% positive customer reviews across 890 verified reviews. New Joy Moving Company Inc. has built a reputation for quick moving process and respectful of property, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about New Joy Moving Company Inc.
What services does New Joy Moving Company Inc. offer?
New Joy Moving Company Inc. is a full-service mover operating in California. Confirm specific services like packing, storage, and specialty item handling directly when requesting a quote.
How do I choose the right Sunnyvale moving company?
To pick the best Sunnyvale mover, start with companies that have mostly positive customer reviews, valid licenses, and proper insurance. Get detailed moving quotes from at least 3 companies to compare services, pricing, and availability. Look for transparent pricing, clear communication, and verified track records of successful moves.
Does New Joy Moving Company Inc. require a deposit?
How much deposit New Joy Moving Company Inc. asks for depends on your move type and timing. Most California full-service movers either require no deposit or a small holding deposit to secure your booking date. Confirm deposit terms directly when requesting your quote.
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