Robb & Messer Moving and Storage Review 2026 (San Francisco, CA)
Fact Checked by:
Positive
Reviews
82%
across 11 reviews
moveBuddha
Score
3.3/5
based on moveBuddha methodology
Robb & Messer Moving and Storage is a 3.3/5-rated California full-service mover. Robb & Messer Moving and Storage earns 82% positive reviews across 11 verified customer reviews. All ratings reflect moveBuddha's independent analysis.
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Robb & Messer Moving and Storage at a glance
- Industry experience: 3/5
- Customer service: 3/5
- Review quality: 3.5/5
- Quote accuracy: 3.76/5
Robb & Messer Moving and Storage's services
- Full-service moving
- Packing
- Interstate moving
- Local (intrastate) moving
- International moving
- Storage: Offered by 53% of San Francisco movers (63% nationally)
What this Robb & Messer Moving and Storage review covers
Experienced movers
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Company stats
Read full reviewIndustry experience 3.0
Companies with more years in business often outperform newer competitors. Robb & Messer Moving and Storage has been in business for many years, demonstrating strong staying power in a competitive industry with services like international moving and interstate moving.
Review quality 3.5
Customer reviews are the clearest window into a mover’s reputation. Robb & Messer Moving and Storage has about 82% positive reviews across roughly 11 total reviews.
Quote accuracy 3.7
Quote reliability often comes down to clarity and consistency. Customers can request quotes from Robb & Messer Moving and Storage.
Customer service 3.0
From responsiveness to follow-through, customer service is a big differentiator. Robb & Messer Moving and Storage emphasizes clear communication, careful handling.
Recent reviews
Moved me from San Francisco to Los Angeles. Price was good, nothing was damaged, team was fast. Clear and prompt communication.
The team arrived on time, worked efficiently, and handled all of my belongings with care. They were professional, friendly, and clearly knew what they were doing.
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What do customers say about Robb & Messer Moving and Storage?
Robb & Messer Moving and Storage pulls in 82% positive reviews out of 11 verified ratings from multiple platforms, 18% negative, and 0% neutral.
What customers like most about Robb & Messer Moving and Storage
- Experienced movers: With years of experience, Robb & Messer Moving and Storage's crew brought confidence and know-how to each move.
- Respectful of property: Customers appreciated how carefully Robb & Messer Moving and Storage's team maneuvered furniture through tight spaces without damaging walls or floors.
- Careful handling: Belongings are treated with caution, and many customers report zero damage thanks to Robb & Messer Moving and Storage's attention to detail.
- Good communication: Reviewers frequently mention clear, consistent updates from Robb & Messer Moving and Storage throughout the moving process.
- Efficient service: Many customers praise Robb & Messer Moving and Storage for completing moves smoothly and with minimal downtime.
Most common complaints about Robb & Messer Moving and Storage
- Unreliable timing: Customers reported inconsistent scheduling and lack of punctuality from Robb & Messer Moving and Storage.
- Unprofessional behavior: Complaints included movers using foul language, showing up late, or acting inappropriately.
Positive Robb & Messer Moving and Storage Reviews
Zach Bjornson, Google
Moved me from San Francisco to Los Angeles. Price was good, nothing was damaged, team was fast. Clear and prompt communication.
Jayden Gopar, Google
The team arrived on time, worked efficiently, and handled all of my belongings with care. They were professional, friendly, and clearly knew what they were doing.
Devon Kelley, Google
The movers showed up on time, communicated clearly the entire way, and handled everything with care. Everyone was professional, friendly, and reliable.
Negative Robb & Messer Moving and Storage Reviews
Mary O, Google
She arrived one hour late. The crew showed up late again, damaged about 10 antique items, left belongings in wrong rooms, and said they had 'no time' to carry things in properly. The experience was careless and unprofessional.
Marcus Christmas, Google
I took off work for an estimate, but the company did not show up. I had to call, and Robb & Messer and Serva blamed each other without offering a correction. I was disappointed and concerned about moving-day reliability.
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How moveBuddha rated Robb & Messer Moving and Storage
Robb & Messer Moving and Storage earns a 3.3/5 composite rating based on moveBuddha's editorial rating categories. That's below the 3.7/5 average among San Francisco movers. moveBuddha's research team rates each category independently, and each one measures a different aspect of mover quality.
| Rating category | Robb & Messer Moving and Storage | What it measures |
|---|---|---|
| Industry experience | 3/5 | Years in operation, fleet size & locations |
| Review quality | 3.5/5 | Volume & sentiment of customer reviews |
| Customer service | 3/5 | Communication clarity & crew professionalism |
| Quote accuracy | 3.76/5 | Estimate vs. final invoice on sample moves |
| Google reviews | 3/5 | Google Business Profile rating & review volume |
| Yelp reviews | 3/5 | Yelp rating & review volume |
| BBB | 3/5 | The company's BBB letter grade (A–F) & complaint resolution history (translated to a corresponding numerical score) |
| Brand | 3/5 | Market presence & industry recognition |
Our summary of Robb & Messer Moving and Storage
Careful crews, clear updates, and fast work lead the story. Eleven reviews were analyzed, with nine positive reviews making up 81.8% of the feedback. Customers praised experienced movers for arriving on time, treating belongings carefully, communicating well, and completing demanding jobs efficiently. Several reports mention damage-free deliveries, fair or competitive pricing, and a willingness to hire the company again. Two one-star reports describe late arrivals, a missed estimate, poor packing, damaged or missing items, unclear charges, and unprofessional conduct. Compared with other moving companies, Robb & Messer earns stronger praise for careful service and communication, while the complaints show a need for steadier scheduling and follow-through.
Ratings based on moveBuddha's research methodology, updated October 2026.
How much does Robb & Messer Moving and Storage cost?
Robb & Messer Moving and Storage does not publish standard hourly rates or flat-fee pricing publicly. Movers in San Francisco charge an average of $139/hour, though rates vary by company. Quote pricing depends on home size, distance, packing services, and time of year. To get an accurate estimate, request a quote directly or use moveBuddha's cost calculator below.
Estimated for a typical 2-3 bedroom California move
$990 – $2,286
How does Robb & Messer Moving and Storage compare to other San Francisco movers?
Robb & Messer Moving and Storage ranks alongside the top full-service movers in San Francisco on moveBuddha's editorial scoring. The table below compares ratings, positive review rates, and years in business across the top San Francisco movers.
| Company | Our rating | Positive reviews | BBB | Quote |
|---|---|---|---|---|
4.66 |
93% | A+ | ||
|
4.58 |
96% | A+ | ||
|
4.56 |
99% | A+ | ||
|
4.58 |
87% | A+ | ||
|
4.58 |
95% | A+ | ||
|
4.44 |
88% | F | ||
|
4.62 |
96% | A+ | ||
|
4.58 |
94% | A+ | ||
|
4.44 |
94% | A+ | ||
|
4.42 |
94% | A+ |
Final verdict: Robb & Messer Moving and Storage
Robb & Messer Moving and Storage earns a 3.3/5 moveBuddha score, backed by 82% positive customer reviews across 11 verified reviews. Robb & Messer Moving and Storage has built a reputation for experienced movers and respectful of property, making it worth a look for your California move.
All ratings reflect moveBuddha's analysis updated October 2026, based on independent research and verified customer reviews.
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FAQs about Robb & Messer Moving and Storage
How long has Robb & Messer Moving and Storage been in business?
Robb & Messer Moving and Storage's exact founding year is not publicly listed.
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